Could not contact the iTunes Store to authorize?

With due respect it would be very generous of  to refund you for something that appears to be a user set up problem. I don't really foresee this is an issue with either the hardware or the supplied software, whilst this is not an isolated issue it affects only a handful of people and is likely down to user settings or your ISP.

If you are intent on returning the tv then I wish you good luck.

I have multiple itunes accounts and experienced this problem on upgrading to Take2.

I deleted all the plist files (just in case) and re-linked my AppleTV to my itunes.

I then deauthorised all my accounts and reauthorised each account. I noticed that as I reauthorised each account that AppleTV quickly synched and appeared to authorise AppleTV at the same time.

I then synchronised AppleTV and everything worked fine.

I can't let this one go by.

Don't be an apologist for Apple. The reason why some things break is because of imperfect design. ("Imperfect" is an euphemism I'll use in place for "bad design", but software is complex, so I'll be "kind".)

If users are complaining, there's a problem, and if it's on the user's end, that endpoint still involves Apple software that isn't achieving the simple goals of the user. You know, simple goals such as "I want to listen to my music or watch my movies, so please don't make this difficult at any time for me!"

I write this after fighting Apple software over several hours because the Apple TV wouldn't authorize a transfer of an unviewed SD rental movie from my MacBook's iTunes. Something is not designed right and it is NOT MY FAULT that Apple didn't design it right.

(See the last post to this thread, by someone else, explaining the steps he had to take to get his stuff working. Lame. And NOT HIS FAULT.)

I had the same problem with both movies and music I purchased on my MacBook Pro. The solution (for me at least) is to deauthorize your computer from iTunes and reauthorize. Worked like a peach for me and I am syncing my content now!

thank you so much.. your post solve my problem!!!
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Login into your iTune account before Syn, Goto STORE On the the menu Bar and Authorize Computer, this will Authorize both the computer and ATV......

TC

thank you, thank you, thank you, *+thank you!+*

this was exactly the problem as I tried to get my MBP to sync the movie CARS which I bought from the iTunes Store.

Bummer that the error messages cannot be more accurate.

THANK YOU FOR POSTING THIS SOLUTION!

cheers,

Mick

Thank you, I was having the same issue and this fixed it.

Thanks again.

This worked for me. Unfortunately I followed the earlier post of doing a Factory Restore, which erased my rented movies. Now petitioning Apple to restore them or give credit.

Thanks.

This fixed my issue as well. I had to deauthorize my computer and then reauthorize, but now everything seems to be working. I am still waiting for it to sync my first show.

First, I have to say, this thread helped me resolve my problem as well. I had just added a second Apple TV, and when sync'g for the first time, I received this error. While I understand that DRM is not Apple's fault, it's implementation is.

I have to back this one comment up - this is not a user problem. I buy Apple products so I do not have to deal with such inconveniences. That being said, Apple is making greater progress in moving away from the extremely consumer unfriendly DRM requirements.

DRM is killing the entertainment industry, and they just don't see it. I will gladly pay for music/movies/etc. However, if it is considerably easier to steal it, and not deal with the inconveniences that DRM cause, people are going to continue to steal it. People don't steal books because it is easier/cheaper to buy the books in most cases. Entertainment has to follow that philosophy. It has to be cheaper and easier than stealing - THEN, the entertainment industry can see decent sales return.

This worked for me as well. Everything was working great with my apple tv until I upgraded from my old ibook g4 to a new Macbook Pro. Would be nice if apple had a more clear error message. Anyway, thanks for the help folks!

This worked for me as well. When I deauthorized and then reauthorized, the message in the window at the top of itunes actually read "iTunes store authorizing AppleTV". It is all working now.

Had the same problem on two Apple TVs.

Did the de-/re-authorization fix, and that did the trick.

Thanks for the help.