How do you attach an image, not embed it?

When sending emails with attachments to Windows users, they are unable to open the attachments. Apple Mail does not attach the images, it embeds them.

The only solutions I've found are:

1) Send the images in an attached zip file. This involves extra steps for both me and the recipients.

2) send email as plain text, and select "Send Windows Friendly attachment." The problem with this is that I lose all my rich-text formatting.

Both of these solutions are kuges and trade-offs. Is there some way to set Apple Mail to attach images in rich text as the default, rather than embed them?

MacBook Pro, Mac OS X (10.4.10)

Posted on Oct 16, 2007 7:41 AM

Reply
13 replies

Oct 25, 2007 11:49 AM in response to jshock

I am having the exact same problem. I have my email set to plain text and Window Friendly Attachments is checked. I attach the files and I can see that there is an attachment in my outbox, but the client does not have an attachment to download - only an embedded image. I will send a .jpg file and when the client right clicks on it, it says it is a BMP file. I end up having to zip the image files to get them to arrive in the correct format.

Oct 17, 2007 2:13 PM in response to Kenichi Watanabe

Yes. I am sending gifs of banner ads and misc. web graphics to various clients. When I attach them, my clients on Windows machines are unable to extract them from the email. They don't come as attachements -- they are embedded in the email -- regardless if I send them as "Windows Friendly Attachments" or not.

However, if I send the email as plain text -- not rich text -- the are recieved as attachements and can be extracted from the email. Alternately, if I zip the GIFs and attach the zip as "Windows Friendly," my clients are able to extract the zip, then unzip the GIFs.

Oct 28, 2007 9:25 AM in response to darlin

Go ahead and click the choose application button, you wont screw anything up. It will open a window displaying your application folder. There you can click on your choice depending on what applications you have. If the attachment is a jpeg, PDF or gif, quite likely Preview should do the job for you. If it is a Windows .doc, Microsoft Word, Appleworks, or Pages should open the file. For other types of graphic files you might consider obtaining a copy of GraphicConverter which can be found at VersionTracker.com, it is a shareware program but well worth the $35 US price.

Hope this helps,
Paco

Message was edited by: Paco

Nov 2, 2007 3:09 PM in response to Paco

I have the same problem, but just figured something out.

When I send an attachment and check "windows compatible" from my IMAP email acct. it sends it embedded.

When I send an attachment and check "windows compatible" from my http (MSN) (still using the MAIL application) email acct. it sends it as a separate attachment.

Why it's working this way is beyond me. If anyone has any suggestions to fix this please let me know. Thanks

Message was edited by: lucky99

Jan 21, 2008 6:05 PM in response to Profet Daniel

Yes Profet Daniel, that's the work around I use too. For years and years I can not figure out what those "extra" attachments are that get sent to Windows users.

If I send one (1) PDF file named "file.pdf" but there ends up being two (2) files sent, both named "file.pdf" however, one is significantly smaller in size, and OF COURSE that is the one the Windows user clicks on and can't open.

My other work around, I swear, is to tell them "click on the other one" when they speed-shoot me that email telling me they can't open my MAC file. I then proceed to tell them that EVERYONE has the capability of opening a basic PDF file. Acrobat Reader is free in all new computers. If you don't have it, you should get it.

I still wish I knew what that extra file was and how to stop it from showing up.

Mar 8, 2008 7:02 PM in response to poohbear42

Hey, thanks for clarifying what that "extra" file is. I just thought it was some kind of "cookie" thingy. 🙂

Pooh on MAIL HELP. Their suggestion doesn't help, you can't track down every person you send an email to. And adding a disclaimer to the bottom of my emails has only caused further confusion as not everyone is internet and email savvy (believe it or not). I swear, once they click on the wrong one, they think "darn Mac people" then don't even bother clicking on the next one. LOL

If Mac would just lower their prices, EVERYONE would have a Mac!!! Mac would rule the world. trust me. IMO

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do you attach an image, not embed it?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.