Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hard drive not recognised

Hi,
Just recieved my new copy of leopard in the post today. I began the installation process but much to my dismay when asked to select a volume to install to, my hard disk did not appear at all. I tried restarting but it still did not appear. (I can still boot up tiger fine). I tried disk utility but nothing happened (no verify or repair occured). Please help!!
Khalil

Macbook Pro 15" core 2 duo, Mac OS X (10.4.9), lower range 15" model

Posted on Oct 26, 2007 4:01 AM

Reply
41 replies

Oct 26, 2007 8:01 AM in response to khalildaswani

Same thing happened to me on my MBP. Everything has always run so smoothly that I started to worry when it didn't show up right away.

Tried Disk Utility. Drive showed up, but with no details. I exited out of that and decided to take the advice of others and wait it out.

About 5 minutes later, the drive showed up. I guess people were right when they said patience is key.

Oct 26, 2007 10:05 AM in response to khalildaswani

I had this same problem on my late 2006 iMac Core 2 Duo. After a few nervous minutes of disk checking in Tiger and a bunch of rebooting, I found this discussion and the advice worked; I just left the Leopard Disk Utility open for a few minutes and the disk popped right up.

If I had been listening for it, a clue might have been that you could hear the internal hard drive working away for those minutes until it appeared. Wonder what it was doing.

Oct 26, 2007 3:31 PM in response to khalildaswani

Solution is "simple"

Boot from Tiger DVD... repartition the drive to one partition
Reboot and put in Leopard DVD
install

before that of course you have to scramble for an HD the same size as your internal HD, back everything up with CCC or SuperDuper. after install restore using Migration Assistant, all the time cursing and swearing and kicking everything around you... They should just put 2-3 antacids in every package of Leopard....

This has happened to me on all 3 machines I installed Leopard on (2 MacBooks and 1 iBook G4)...

Aaaargh!

Oct 26, 2007 6:36 PM in response to khalildaswani

Add me to the list. 1.8GHz Intel Mac Mini. Internal drive partition is not recognized by install DVD. Did a repair disk with Tiger boot disk... tried again, same story. Now I will try letting it sit and hopefully the drive shows up.

Update: After 7 minutes my drive showed up and install is in progress. Thanks to everyone who provided the tip.

Message was edited by: Mark Mc.

Oct 27, 2007 12:21 AM in response to khalildaswani

I had that too yesterday on two of my Macs, quite a windows experience. So now to the explanation and solution i found. I started the terminal and poked around and it seems that Leopard does a fsck (scan) of the filesystems in the background while starting, if that is not finished or hangs, the drive does not appear in the installation and is "busy" if you try to use disk tool.
If youre up to it and just want to reformat anyway, open terminal (you can do that during the installation from the pulldowns) do a
ps auxww | grep fsck
get the id of the fsck process and do a
kill <id>
close the terminal app, the install program starts again and the drive appears and can/must be reformatte. If you dont want to loose your data you could
a) wait for the fsck to finish,
b) boot Tiger and try to repair there
c) or use any other means to try to repair your drive to a point where the 10.5 fsck wont hickup.

Its not obvious what or why the installation hangs, would it be so hard to check for the fsck during installation and tell the user ?

Oct 27, 2007 1:11 AM in response to TomBille

TomBille explained it quite well. I had the same problem and tried to find out what's actually going on.
When Leopard checks for available installation volumes it does
a fsck -q on all volumes. That is a quickcheck to find out if the filesystem is dirty/clean. If the filesystem is dirty than Leopard does a full filesystem-check on that volume. This process is running in the background and makes the volume dissappear from diskutility (ressource busy). The filesystem check can take up to 20 minutes depending on the size, speed and number of files on your drive.
Once the filesystem check is finished, the volume should reappear in the diskutility and be listed in the available volumes pane. However depending on the results of the file-system-check there are now two options:

1) Filesystem-check went fine. fsck could repair all errors. You can do an upgrade install.
2) Filessystem-check failed. The volume will be only available for a clean install. No upgrade install possible.

As it turns out the filesystem check on Leopard works different than on Tiger. I saw quite a few volumes that had no errors on Tiger, but were checked under Leopard and fsck found errors there.
That means: Even if your filesystem appears to be clean (under Tiger) it could be that you can not do an upgrade install (in some rare cases).

All in all that could result in a quite bad installing experience. Apple should really have included a progress bar when fsck is running (rather than doing it in the background) and letting the user know what is going on. Also fsck seems to be more critical under Leopard, which leads to more installation problems.

Hard drive not recognised

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.