mreckhof wrote:
...Pretty much every product on the planet works the same way. You don't get your TV schematic or firmware access unless your an authorized tech. You don't get your car service bulletins (which it's AMAZING how many issues there are with cars we never find out about) unless you're a car mechanic...
All I can tell you is that's not been my experience. As a developer for an Un*x OS company I was responsible for generating patch notes, and the only time we wouldn't provide fix summaries was generally if the fix addressed a security problem (where that information could be used against folks on pre-patched versions of the software)
In my experience outside of that role, dealing with other vendor patches, I generally see more context in patch notes than I recall seeing in Apple's. Where Apple will say "Bug fixes", leading to the user speculation I mentioned previously, other companies seem more forthcoming. The reason is simple... in many environments the last thing you want to do is install a patch that's unnecessary... "if it aint broke, don't fix it" rules for - oddly enough - risk mitigation reasons. Without clear patch notes how would you know which patches are needed, and which are not essential?
To be clear, I don't want to know how the bugs were fixed... just which bugs/symptoms were fixed. For example... when and if the iPhone patch is released to fix the flaky Push email performance, I'd love to see something in the patch notes to alert me to the fact that a push email fix is included... rather than myself and others having to wait a day or so, post restart, to figure out if the issue remains or not.
Let me know the next time you see a software/firmware patch for a toaster 🙂