Time Machine Error

I'm seeing the same issue. I'm using a Maxtor OneTouch drive though. It worked perfectly all day yesterday on my MacBookPro, this morning I started getting failures.

Yeah I have the same problem. I've tried it all. Reformatted, Repartitioned, Shorter Name, Deleted the plist, changed the USB cable....
Any one!?
Apple?!

I've tried formating the drive with no luck. What I'm seeing is that Time Machine is creating a directory on the drive called Backups.backupdb/Phill's Computer/2007-10-30-1330.inProgress but it is erroring out saying that it can't create the directory.

Are others seeing the same thing?

Removing the "/" in my computer name (sys prefs/sharing) fixed it for me. TM works perfectly now.

Thanks to all who helped on this one.

It is hard to believe that the format of a name could be causing the problem so many people have described.

Apple traditionally keeps things VERY simple, and when something does not work properly there is some basic problem.

My first reaction when seeing the problem was to reinitialize the external hard drive. For that I used the system CD, and of course there was an immediate sign that I had done something wrong in the past: The external hard disk (from LaCie) was not formated properly. In fact the documentation "before you install" says that the disk MUST be partitioned to even work with an Intel-based OS-X Mac. The documentation states:

"Erasing and formatting your disk
When you install Mac!OS!X, you can erase the destination disk you select. In the “Select
a Destination” pane of the Mac OS X Installer, click the Options button and then select
Erase and Install.
You can also partition your hard disk into several volumes before you install Mac!OS!X.
In the installer, choose Utilities > Disk Utility. In Disk Utility, click Partition. If you
partition the disk, you can select a disk format including Mac OS Extended (Journaled),
Mac OS Extended (Case-Sensitive), and Mac OS Extended (Case-Sensitive, Journaled). In
most cases, you should choose Mac OS Extended (Journaled).
Important: Partitioning the disk erases the entire disk, so make sure you back up your
files first. "

Once I was ready to partition my external drive, a warning came up:
The installer installs Mac OS X for Intel-based Macintosh computers only on drives with the GUID partition scheme. It installs Mac OS X for PowerPC-based Macintosh computers only on drives with the Apple partition scheme.

So I selected the GUID Partition option before proceeding.

Unfortunately, this had no effect on my problem, but it may have on yours.

Additionally, you should use the disk utility to verify both your internal and external disks. It may well be that the permissions in your internal drive need repair. Even if this has no effect on the problem with Time Machine, it is a good idea to go through these processes to avoid errors.

Finally, It would be a good idea to go to your LIBRARY folder and locate the PREFERENCES folder. Throw the "com.apple.TimeMachine.plist" in the trash and empty the trash, then restart your computer, fresh. This should reset everything back to the installation defaults.

I hope this helps for some of you.

Well, Juan. When all you mention had failed, I eventually discovered that characters such as a / did not allow TM to create a directory for backup.
For me, that is what solved the problem.
File naming--or here, computer naming--has always been a source of problems.
Mostly when pontuaction signs are included.

And one more thing:


Exclude Applications, Library and System Files and Applications from your back up. If that helps then you may try to back up those later.

dengui: perhaps, but I did not have such punctuation problems, so it is unlikely that it was the cause or at least not the only cause.


BTW, now it is working for me... Perhaps was excluding the library and system applications that did it for me.... who knows

Message was edited by: Juan Sarmiento1

I had the same problem with TM when I tried to Erase and restart TM on my Acomdata external HD. However, I did the following and it worked.

Turn off Time Machine
Eject the external HD
Mount the external HD
Erase the contents of TM partition in external HD
Eject the external HD
Reboot the machine
Mount the external HD
Turn on Time Machine
Select the TM partition (Change Disk in TM Preferences)
TM starts to backup

I also had numerous problems initially with Time Machine which really took nearly a day to do the first back up and then bolixed up a number of hourly backups the next day. I received a number of error messages as you describe and found that successful backups are a folder in the Backups.backuptb file but at the bottom you will find a hollow folder (eg just a folder frame) with the admonition it is in progress (whether or not Finder shows backup activity - circling arrows). I trashed this file and thereafter backups worked fine. After it gets some backups done it seems also to become more stable and performs them faster.

I am having TM problems similar to those described in several comments. I am using a Maxtor Turbo III 1.4tb hard drive hooked up with Firewire 800. The "preparing" continues for longer than an hour and IF the copying begins (sometimes yes, sometimes no) I eventually get an error message "error copying files".
I have reformated the external drive, as per Apple Support recommendations so that the partition for TM is dedicated only to TM.
I am able to drag and drop files to the other partition of the external drive, so I know it is ok.
I have called Apple support three times. I have used disk utilities, repaired the disk, repaired disk permissions on the computer hard drive, zapped the parameter RAM (Command-Option-P-R). Everything else about the computer and hard drive seem ok, but I cannot get TM to work.
Of note--I have four 500 GB internal hard drives configured as RAID 5. I wondered if the RAID configuration might have something to do with the problem, but from reading the other comments, I think it is a Time Machine glitch rather than the computer configuration.

Message was edited by: osidemike

Another idea for those with problems. I have a Windows partition on my Mac Mini, and I think the read-only permissions on that partition (when booted into OS X) do not allow TM to access it....not sure why TM needs to write to the partition, but OK.

To fix this, I went into the Spotlight prefs and into "Privacy" and turned off Spotlight searching of that partition. TM then worked without problems.

So tiresome, I have partitioned 250 G for my 100g Mac book pro on a USB tethered Seagate drive which has a total size 500g. I erased and reformatted the drive using the Leopard utilities on the master disk. Then told Leopard she was the one via the dialogue. Everytime it gets a bit (8 gigs or so) done then Error window pops. Maybe I should take of the other usb's (disks) or firewire attachments? I checked to make sure that none of the other drives or partitions were including in the time machine preferences as well. Why does she hang? Why does the Leopard do this thang? Steven in Monaco

Heres my latest crash log
Process: backupd [3535]
Path: /System/Library/CoreServices/backupd
Identifier: backupd
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [1]

Date/Time: 2007-10-30 13:14:03.054 -0400
OS Version: Mac OS X 10.5 (9A581)
Report Version: 6

Exception Type: EXC BADACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x0000000001cc3000
Crashed Thread: 2

Thread 0:
0 libSystem.B.dylib 0x906ec8e6 mach msgtrap + 10
1 libSystem.B.dylib 0x906f40dc mach_msg + 72
2 com.apple.CoreFoundation 0x92db90fe CFRunLoopRunSpecific + 1806
3 com.apple.CoreFoundation 0x92db9d94 CFRunLoopRun + 84
4 backupd 0x00007525 0x1000 + 25893
5 backupd 0x00002332 0x1000 + 4914

Thread 1:
0 libSystem.B.dylib 0x906ec8e6 mach msgtrap + 10
1 libSystem.B.dylib 0x906f40dc mach_msg + 72
2 com.apple.CoreFoundation 0x92db90fe CFRunLoopRunSpecific + 1806
3 com.apple.CoreFoundation 0x92db9d38 CFRunLoopRunInMode + 88
4 backupd 0x000106a6 0x1000 + 63142
5 backupd 0x0000ea64 0x1000 + 55908
6 backupd 0x00008bfe 0x1000 + 31742
7 backupd 0x00004c10 0x1000 + 15376
8 backupd 0x000057b8 0x1000 + 18360
9 com.apple.Foundation 0x913e004d -[NSThread main] + 45
10 com.apple.Foundation 0x913dfbf4 _NSThread__main_ + 308
11 libSystem.B.dylib 0x9071d075 pthreadstart + 321
12 libSystem.B.dylib 0x9071cf32 thread_start + 34

Thread 2 Crashed:
0 libSystem.B.dylib 0xffff08f0 __memcpy + 336
1 com.apple.DesktopServices 0x91b9d9fa TCopyReader::ReadFork(short, unsigned long long const&, bool) + 1216
2 com.apple.DesktopServices 0x91b9dc8e TCopyReader::ReadDataFork() + 78
3 com.apple.DesktopServices 0x91b84fad TCopyReader::Read(void*, TFSInfo, TFSInfo) + 327
4 com.apple.DesktopServices 0x91bc5a2e TFSCopyOperation::CopyToTarget() + 812
5 com.apple.DesktopServices 0x91bc6934 TFSCopyOperation::DoCopy(THFSPlusRef const&) + 560
6 com.apple.DesktopServices 0x91bc740a TFSCopyOperation::Run() + 198
7 com.apple.DesktopServices 0x91bb28d3 _FSOperation + 345
8 ...ple.CoreServices.CarbonCore 0x9516ac2b _FSFileOperationOperate + 473
9 libSystem.B.dylib 0x9071d075 pthreadstart + 321
10 libSystem.B.dylib 0x9071cf32 thread_start + 34

Thread 3:
0 libSystem.B.dylib 0x906f3ace _semwaitsignal + 10
1 libSystem.B.dylib 0x9071dced pthread condwait$UNIX2003 + 73
2 ...ple.CoreServices.CarbonCore 0x9511c2a7 TSWaitOnCondition + 126
3 ...ple.CoreServices.CarbonCore 0x950fb226 TSWaitOnConditionTimedRelative + 202
4 ...ple.CoreServices.CarbonCore 0x9511bf24 MPWaitOnQueue + 208
5 com.apple.DesktopServices 0x91b84dee TCopyQueue::Dequeue() + 68
6 com.apple.DesktopServices 0x91b9cfda TCopyWriter::WriteForkFromBuffer(short, unsigned long long const&, bool) + 52
7 com.apple.DesktopServices 0x91b9db9d TCopyWriter::WriteDataFork() + 49
8 com.apple.DesktopServices 0x91b84930 TCopyWriter::Write() + 162
9 com.apple.DesktopServices 0x91b84482 TCopyWriter::WriteTaskProc(void*) + 70
10 ...ple.CoreServices.CarbonCore 0x9511a4bb PrivateMPEntryPoint + 56
11 libSystem.B.dylib 0x9071d075 pthreadstart + 321
12 libSystem.B.dylib 0x9071cf32 thread_start + 34

Thread 2 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00000020 ecx: 0x00100000 edx: 0x00040000
edi: 0x01ac3000 esi: 0x01cc3000 ebp: 0xb0100eb8 esp: 0xb0100eac
ss: 0x0000001f efl: 0x00010246 eip: 0xffff08f0 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x01cc3000

Binary Images:
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0x95c73000 - 0x95c7affe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0x95c93000 - 0x95d5efff com.apple.ColorSync 4.5.0 (4.5.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x95d5f000 - 0x95d8cfeb libvDSP.dylib ??? (???) <a26683d121ee0f96df9a9d0bfca36049> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x95d8d000 - 0x95dabff3 com.apple.DirectoryService.Framework 3.5 (3.5) <899d8c9ee31b004a6ff73dab88982b1a> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x95e8c000 - 0x95ee8ff7 com.apple.htmlrendering 68 (1.1.3) <fe87a9dede38db00e6c8949942c6bd4f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x95ee9000 - 0x95f68ff5 com.apple.SearchKit 1.2.0 (1.2.0) <277b460da86bc222785159fe77e2e2ed> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x96041000 - 0x9609bff7 com.apple.CoreText 2.0.0 (???) <7fa39cd5bc847615ec02e7c7a37c0508> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x960be000 - 0x960cfffe com.apple.CFOpenDirectory 10.5 (10.5) <6a7f55108d77db7384d0e2219d07e9f8> /System/Library/PrivateFrameworks/OpenDirectory.framework/Versions/A/Frameworks /CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x960d0000 - 0x961f4fe3 com.apple.audio.toolbox.AudioToolbox 1.5 (1.5) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x961f5000 - 0x96201fe7 com.apple.opengl 1.5.4 (1.5.4) <98bccaa83ca5e7101e821b4569a6a2ee> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x96221000 - 0x96527fff com.apple.HIToolbox 1.5.0 (???) <1b872a7151ee3f80c9c736a3e46d00d9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x96528000 - 0x9652cfff com.apple.OpenDirectory 10.5 (10.5) <e7e4507f5ecd8c8cdcdb2fc0675da0b4> /System/Library/PrivateFrameworks/OpenDirectory.framework/Versions/A/OpenDirect ory
0x9652d000 - 0x966f6fef com.apple.security 5.0 (31122) <0759867b3944f1e54ce3d9078bbdb867> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x966f7000 - 0x966f9fff com.apple.securityhi 3.0 (30817) <2b2854123fed609d1820d2779e2e0963> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x966fa000 - 0x967dbff7 libxml2.2.dylib ??? (???) <450ec38b57fb46013847cce851001a2f> /usr/lib/libxml2.2.dylib
0x967dc000 - 0x967ecffc com.apple.LangAnalysis 1.6.4 (1.6.4) <cbeb17ab39f28351fe2ab5b82bf465bc> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x9682e000 - 0x96833fff com.apple.CommonPanels 1.2.4 (85) <ea0665f57cd267609466ed8b2b20e893> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x96889000 - 0x96900fe3 com.apple.CFNetwork 217 (219) <f3c16ae4b2faeb134957ee96d90dc5ca> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x96901000 - 0x96903ff5 libRadiance.dylib ??? (???) <20eadb285da83df96c795c2c5fa20590> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x969e9000 - 0x96a9ffe3 com.apple.CoreServices.OSServices 209 (209) <89296b20d2db6c180eee073b699e3484> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x96aa0000 - 0x96aaeffd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
0x96aaf000 - 0x96ac7fff com.apple.openscripting 1.2.6 (???) <b8e553df643f2aec68fa968b3b459b2b> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x96ac8000 - 0x96ad4fff libbz2.1.0.dylib ??? (???) <9ea4fe135c9e52bd0590eec12c738e82> /usr/lib/libbz2.1.0.dylib
0x96ad5000 - 0x96ad5ffd com.apple.Accelerate 1.4 (Accelerate 1.4) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x96ad6000 - 0x96adafff libGIF.dylib ??? (???) <d4234e6f5e5f530bdafb969157f1f17b> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x96adb000 - 0x96b20fef com.apple.Metadata 10.5.0 (398) <4fd74fba0062c2e08ec4b1c10b40ff63> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

"It is hard to believe that the format of a name could be causing the problem so many people have described."

The use of the slash '/' in a file name has been a big no-no for years, the system uses this to delimit folders, so it's not used in a filename so as not to cause any confusion in the system.