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Time Machine Error

I am using Time Machine to back up my 24" iMac to a dedicated 500GB LaCie Quadra.
My first backup completed OK but subsequent backups fail. I get an alert Time Machine Error - Unable to complete backup. An error occurred while creating the backup directory.
I have repaired Permissions and run Disk Utility.
In desperation, I reformatted to Lacie, set up Time Machine again and re-ran the backup with the same result.
Has anyone else experienced this error and can anyone assist with a solution.

24" iMac (White), Mac OS X (10.5)

Posted on Oct 27, 2007 4:06 AM

Reply
235 replies

Oct 29, 2007 7:10 PM in response to lamont_ancient

Add me to that "Cannot Complete Backup" list!

I've renamed my 500GB external HD (Cavalry brand) and my Seagate 160GB external hard drives.

I've reformatted them (Mac Journaled {extended). And run "Verify Disk."

I've erased them.

I've even excluded all non-Apple applications.

I've even reinstalled Leopard . . . and STILL every Time Machine backup I've tried has copied only 65GB of the 107GB it needs to copy.

(I'VE GONE INTO ALL THIS DETAIL ONLY SO THAT IF YOU HAVE THE SAME ISSUE, YOU MIGHT TAKE SOME COMFORT IN KNOWING YOU'RE NOT ALONE.)

There are so many of us with this problem, it's extremely likely there's a bug in the app.

I'll bet Apple comes up with a fix soon.

Hope so, anyway

Oct 29, 2007 7:37 PM in response to lamont_ancient

I installed (Archive and Install) Leopard on both my iBook G4 and my 20" iMac 2.4 GHz Intel Core 2 Duo. On the iBook G4, Time Machine backed up well. But on my iMac, I immediately receive this error each time I've tried to let Time Machine do its thing: "Time Machine Error: Unable to complete backup. An error occurred while creating the backup directory."

I reinstalled Leopard, repaired permissions, and reformatted my Western Digital 500 GB external hard drive. Same thing. I called Applecare. The representative was unable to help, but emailed a CaptureData application to me so that I could run it and send the results back to him to forward to an engineer. He said he'd get back in touch with me in a couple days.

I was disappointed that Time Machine didn't work for me.

Another odd (but likely unrelated) little issue, on both the iMac and iBook, when verifying disk permissions, I receive this message: Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired.

I look forward to a wonderful fix from Apple for our Time Machine problems.

Message was edited by: Kevin852

Oct 29, 2007 8:50 PM in response to umadaopfc

I have excluded the apps as above and still had an error. Did you format you external drive as an apple partition drive or a GUID partition table. That may make all the difference. The former is for Power PC based Macs the latter is for Intel-based Macs. I will try the latter rather than the former and see what happens. I will post and let you know.

Oct 30, 2007 1:06 AM in response to lamont_ancient

Well, for me, it's finally fixed.
Just make sure your Computer Name doesn't includes characters such as ? or /.
My Computer name was powerbook//denis. And I systematically came up with the message: "Time Machine Error - Unable to complete backup. An error occurred while creating the backup directory".
So, I just went, one more time, though the process of erasing the backup drive, removing and trashing the TimeMachine Preference file. But this time, I also went into System Preferences/Sharing and renamed my computer "powerbook_denis".
It now works very smoothly.
Hope this may be the solution for some of you. Cheers!

Time Machine Error

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