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iChat no longer connecting to Jabber server after Leopard upgrade

Just upgraded to Leopard yesterday, and the only significant glitch I notice so far is that iChat is now getting stuck in the "Connecting..." step when I try to get onto our Jabber server (which was working fine before the upgrade). Am now getting a "untrusted certificate" message now, which I also didn't get before, but I can continue and it does try to connect but gets stuck in doing so every time.

Have tried tweaking the jabber account server settings, but to no avail.

Sound familiar to anyone?

Cheers.

Mac Book Pro 15", Mac OS X (10.5)

Posted on Oct 27, 2007 4:39 AM

Best reply

Austin Ware

Level 1

5 points

Posted on Oct 27, 2007 5:33 AM

I had the same problem. As I recall, when you click on the "untrusted certificate" there is an option to "allow anyway" or "always trust" or something like that. After I clicked on that option, it connected. It would not connect if I just hit continue.

Austin

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25 replies

Nov 3, 2007 10:02 PM in response to NewHouseDD

I was having this exact problem.

http://docs.info.apple.com/article.html?artnum=306749

I commented out the <cram-md5/> line and now everything works again.

Nov 5, 2007 11:30 AM in response to NewHouseDD

Had the same problem. Got it working again by clicking "View Certificate" when prompted about the security, and clicking "Always Trust".

Nov 8, 2007 5:23 PM in response to Austin Ware

Bingo! That solved it for me. Thanks.

FWIW, I'm connecting to a 10.4.10 XServe.

Nov 28, 2007 3:36 AM in response to lander808

I have also "Always trust" enabled. But I have the same problem. I've looked into console, but i didn't find any problems - only "disconnected" message.

Also, when I have had automatic settings enabled, the iChat Agent crashed.

Dec 14, 2007 4:14 AM in response to NewHouseDD

none of the above solutions resolved anything for me. unfortunately, an OS X server, so the hack won't work for me. I've deleted & recreated my jabber account, as well as turned SSL on and off... all to no avail. A response from the Apple team would be greatly appreciated from people like me who use jabber to communicate with my clients on a daily basis. This is forcing me to use an 3rd party app like Adium (boo...) until it is resolved.

Dec 14, 2007 4:28 AM in response to Darren Huckey

Unfortunately, the situation is worse than estimated. Even with Adium running, I am unable to connect to my jabber account. This is not a good thing. I would appreciate it if anyone had any other helpful insights to help me get up and running...

Dec 16, 2007 1:10 PM in response to Darren Huckey

At 10.5.1 remove any app in the Mac Firewall in the Specific Apps and service if they were added before the 10.5.1 update.
Set the Firewall to Allow All.
Set it back to Specifics and Add iChat again

In iChat > Preferences > Accounts > Server Settings make sure the Jabber accounts are set to Discover Server and Port Automatically.

Also the iChat Server and Google both use port 5223 to login.
The above should make sure iChat gets through the Mac Firewall but the port will need to be opened in any routing device.

9:09 PM Sunday; December 16, 2007

Dec 24, 2007 2:00 PM in response to Ralph-Johns-UK

Nothing. Nadda. Zilch.

Dec 27, 2007 4:49 AM in response to Ralph-Johns-UK

I have two entries in the Allowed applications section of Firewall preference pane, but minus sign is grayed out. Firewall implementation in Leopard should have been done more thoroughly.

Dec 28, 2007 8:15 AM in response to Yuri Zakalyuzhny

IS the Allow Specifics the current setting ?

4:15 PM Friday; December 28, 2007

iChat no longer connecting to Jabber server after Leopard upgrade