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Keyboard & Mousepad not responding

yesterday i was working on my macbook pro, and from one second to the next the keyboard & mousepad stopped working. I brought it to the apple shop and voila, it started working again as if nothing ever happened. I went back home and again, no keyboard/mousepad. if i hook up external keyboard & mouse, then i can work.

I've installed Leopard after this, hoping it was a software problem, but no effect. still no mousepad/keyboard working.

When i look in the keyboard&mouse section it says i dont even have a mouse when i dont have an external one connected. Anyone know a solution or do i really need to go to the apple shop again.

MacbookPro 2.2Ghz, Mac OS X (10.5)

Posted on Oct 27, 2007 3:48 AM

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52 replies

Oct 31, 2007 3:26 PM in response to Jakebot

Just having read through this thread, I re-set my PRAM in hopes I can finish some clients work in word. Yesterday my first issues after a leopard install was my iChat (a message telling me another application was using my camera). That wasted more of my time trying to locate what app was using it, which none were, go figure because photo booth worked fine.

Today was the mouse issue, I have a wireless intellimouse explorer, it was acting like the batteries were about to die. Now the keyboard, that drove me nuts, whilst in the middle of typing out a 12 page MSJ in Word, in parallels every apostrophe was screwed up when I printed my document, and I about had heart failure.

In either case, the PRAM didn't fix this keyboard issue, not impressed and wished I had waited to install leopard. BTW my iMac is only 10 days old, and things were running fine before yesterday.

Nov 2, 2007 5:16 PM in response to RoeLeerT

I have the same problem with a Mac Pro - after Leopard keyboard and mouse stops working or sometimes it acts like a key is stuck and just keeps typing letters. The system didn't even recognize the keyboard or mouse several times before installation once I rebooted under the Leopard install DVD, I had to reboot the machine several times to get it to work. Now that leopard is installed it worked at first and then didn't work when I rebooted. I am using Apples new thin USB keyboard and USB mouse. What gives???? Pretty disappointing to say the least.

Nov 2, 2007 5:18 PM in response to RoeLeerT

This suddenly happened to me last night during a class I was teaching. I ended up using a USB keyboard to continue. I've tried resetting PRAM, booting into Safe Mode (holding shift key down on reboot) but nothing seems to help.

Interestingly, I rebooted from my firewire backup drive into Tiger 10.4.10 and the keyboard and trackpad work just fine. I believe that it is a Leopard software problem. I have not yet tried reinstalling Leopard.

Out of curiosity, did you do an upgrade, install & archive or a clean install? I updated from Tiger 10.4.10.

Nov 2, 2007 6:38 PM in response to RoeLeerT

I just found at least one potential cause of the loss of keyboard under Leopard. If you have SideTrack installed (touch pad enhancement) it will disable the laptop keyboard.

You can go to http://www.ragingmenace.com/ for the information.

I've removed the files referenced on the site, but have not yet attempted a reboot to see whether the problem is gone.

Nov 4, 2007 7:49 PM in response to EliteMacFreak

I too have the "keyboard that intermittently won't talk to the MBPro" problem, since installing Leopard. The trackpad always works. Repeatedly tapping on ANY KEY seems to get things back on track again, although I've had to do so as many as 53 times (!!) before the last keypress makes a character appear on the screen.
It will work fine until I use the trackpad. Then, when I go back to the keyboard, I have had to start again with the keypresses. Just now tried the F8 key: no go. But so far (twice out of 2 tries) F10 is restoring keyboard function.
Hey... I just turned off "Automatically adjust brightness" in the Displays pref pane, and the problem is (so far) gone!

Nov 5, 2007 7:39 AM in response to joshinthecity

Hey,
I tried booting in safe mode and deleting the sidetrack files manually but there is no sidetrack files there. My keyboard buttons for brightness, volume and numlock still do not work on leopard. I am new to macs, really disappointed with Apple. Will they be releasing an update soon? Anyone got any ideas...
Might take laptop to apple seeing i still have a 3 year warranty.
Thanks.

Keyboard & Mousepad not responding

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