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Since Leopard, Mac keeps losing Airport connection

Since I installed Leopard, my PowerMacDualG5 keeps losing its connection to the Airport Extreme network. The signal-strength indicator in the top bar suddenly and unpredictably, but very frequently goes gray. I can reestablish the connection by going to that indicator, pulling down the menu, turning Airport OFF, and then immediately turning it back ON. As I type, here, it's gone gray again. I hope I can manage to post this message.

This never happened before Leopard. My MacBook Pro 17", also Leopard-equipped and operating off the same Airport Extreme in the same room, shows no sign of such a problem.

Dual 2GHz PowerPC G5, Mac OS X (10.5)

Posted on Oct 29, 2007 7:42 PM

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65 replies

Oct 31, 2007 11:28 AM in response to meagain1

Applications -> Utilities -> Terminal

ping 192.168.0.1
(to stop the ping and get your results press: "control" + C at the same time)

However, your router IP is probably something different). To find out your router IP you can load up Network Utility (Applications -> Utilities -> Network Utility) and select the different options from the drop down menu (en0, en1, etc). until you find one that shows an active IP address in the form:

##.##.##.## (## can be any number 1-3 digits long)

Once you find this just take the above numbers and change the last digits (all the digits behind the last decimal point) to a "1". For example:

Network Interface (en1) -> IP Address: 10.6.0.240
You would use: 10.6.0.1 as your ping address (ping 10.6.0.1)

On my MacPro en0 and en1 are both physical CAT5 connections, en2 was my wireless connection. You can confirm which connection by looking at the "Model" information once you've chosen each interface in Network Utility.

You can also execute a ping command from within the network utility, but it won't give you the summary results that I've been posting.

Hope this makes sense. If not let me know and I can write up a more detailed guide....

Oct 31, 2007 1:02 PM in response to Richard_B. Anderson

hi people, im having the same problem with my macbook,is driving me really crazy, i didnt had this issues with tiger 10.4.10, even with the older versions of tiger, i dont know if it will be useful to reinstall my old tiger system, or if i can wait to the answer for apple guys, what do you think people?. it will be helpful any comment, ahh, i've try taking out the battery pressing the power for 10 seconds, and boot in safe mode, it solved for just a couple of minutes.
Thanks in advance!

Oct 31, 2007 3:05 PM in response to meagain1

Please forgive my mental density, but I'd like to try the firmware switch. When I go to Apple's downloads, I hunt in vain for anything labeled "Airport Base Station Firmware 7.2." The nearest thing's "AirPort Base Station Update 2007-002," which appears to have come out a few months ago. It talks about "AirPort Utility v5.2.1 for Mac OS X 10.4.x or later software supports the AirPort Extreme Base Station with 802.11n, AirPort Extreme Base Station and AirPort Express Base Station," but nothing about 7.2.

Should I be looking somewhere else?

Oct 31, 2007 4:02 PM in response to immanence

To try to get to an old Extreme version - go to Airport Utility, double click on the extreme icon, hoover your mouse over "version" in the list and you should see an arrow and the word highlighted. Click and "hopefully" you'll see the older version. Now, I did NOT see this when I first tried it so keep trying periodically. I think the way I ended up getting it was.... going to Airport Utility, hold down the Alt key while going up to Airport Utility in the upper left and clicking "check for updates". A window will scroll down with a list of updates to choose from. Some might be greyed out, some won't work. I tried this and it failed me. I went back to the hover the mouse deal above and it was there.

I've not lost connection yet with 7.2 (I have the N Gigabit so 7.2 was my only choice to revert to). I personally have no hope that my situation is fixed, but so far so good. It can't hurt to try as it's just as easy to go back to the current version (actually every time you pull up Utility, it'll ask you.)

Oct 31, 2007 6:40 PM in response to meagain1

interesting side-door, but it doesn't work for me. Consistently 7.2 is greyed and no matter how much hovering I do it remains greyed. Then, when I try to install versions prior to 7.2 that are highlight-able, the program goes about installing 7.2.1, telling at the end that no new software updates are available. So I can't seem to downgrade and then work my way up by the same method. I looked and at least in Library/Receipts nothing by the name of airport is found. Advice anyone?

(Apple: are you reading this? People have a real problem: can't you see?)

((right now I have ethernet straight into the mac, so I'm able to write this, but the airport problem is no joke. Connections are lost and drop to 0 transmits. We're not making this up!))

Oct 31, 2007 8:34 PM in response to immanence

Immanence - "interesting side-door, but it doesn't work for me. Consistently 7.2 is greyed and no matter how much hovering I do it remains greyed. Then, when I try to install versions prior to 7.2 that are highlight-able, the program goes about installing 7.2.1, telling at the end that no new software updates are available"

That's exactly what happened to me but it worked in the end. Seemed to me when you go through the 'hold the alt key down while checking for updates' method greyed the selections after the 'fake/fooling' download. I just kept trying and finally nailed with the hoover method. I'd keep trying, close out of it, go back in. I read on another thread the same problems but they also got it in the end.

I'm still functioning perfectly since I did this. I'm still skeptical though as I've (we've) gone through so much with this and I've learned to have zero expectations/hope. But....

Maybe call apple if you really can't get in. When I called yesterday, I mostly called for the update because I saw none available. The guy told first suggested the alt key method.

Oct 31, 2007 8:47 PM in response to Richard_B. Anderson

I think I may have a solution. its not a permanent fix and it ***** but it seems to solve my issue. I think it is a Keychain issue.

In order to get a good connection consistently, I had to uncheck the

Remember any network this computer has joined option in the network settings. This way it won't remember my network ever.

I also had to make sure not to save the password in my keychain.

This does make me have to add the WEP key everytime but its a good workaround for me.

Nov 1, 2007 7:10 AM in response to meagain1

Okay, this is a question I ought to have asked before: Does Airport Extreme 7.2 work with Airport Express? I have an old Airport Express, not the flat Extreme. Are any of the Airport Express firmware's listed in the Airport Utility window after alt-clicking the equivalent of 7.2 for Extreme?

Though I'm on Airport Express not Extreme, I have the same problems as everyone else. It appears I just can't get 7.2 to highlight by the method described.

Are we any closer to finding a workable solution here? I still didn't download the Apple Software Updater's Keychain update for Leopard. Should I? People say it nixes the airport card completely, and/or network preferences. I don't know what to do next except wait. My airport is basically unusable for it dropping and/or dwindling to zero.

Since Leopard, Mac keeps losing Airport connection

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