CD-ROM failure on TAM...

G'day,

I've just unpacked my TAM (essentially a PM6500 for the uninformed) and set it up after moving from Darwin to Brissie in Feb. (Actually it would have been packed away circa Sept04 when I got my eMac...)

When I fired her up, at first it wouldn't do anything other than chime, and then make a clicking noise (hard disk??). After 3 or 4 off/ons the clicking stopped and it booted ok.

But, the CD-ROM is not mounting...

Does this sound like the end for the drive, or could it be a software issue?

Is it "Command Option C D" to boot from the CD drive? I have the original system discs to try see if that makes any difference...

As a workaround, I have a 12x Apple CD ROM in my dead Q840av... and a few external hard disk cases (power supplies etc)... Is it possible to rig something up that I could hook up to the external SCSI port with those items?

Cheers & thanks

Travis

Posted on Oct 9, 2005 3:36 AM

Reply
12 replies

Oct 9, 2005 4:09 AM in response to cosmichobo

cosmichobo
If your TAM has been off a powered mains cable since February, it has a ready-made excuse for startup indecision. Replace the backup battery with a new one, a rectanguar 4.5-V alkaline with flying leads to the logicboard, That said, such batteries are scarce in Australia, so you may have to go to eBay, and even there they are getting scarcer. Plan for USD15 + USD6 postage, or thereabouts.

This and this, if you don't already know about them, may be useful sites.

The PRAM reset key combination is command-option-p-r. To start up from CD is plain c, or command-option-shift-delete if the c key alone does not work. (To ignore the default startup drive in favour of any other available startup drive is command-option-shift-delete.) To start up from floppy diskette, simply insert a boot floppy immediately after the chime.

Oct 9, 2005 5:11 AM in response to Denis Eddy

Hi Denis and thanks for the quick reply,

The PRAM issue hadn't occured to me as the clock was still on the correct time (well, 15min behind). Last time I had to buy a PRAM battery cost about $20 AU, though that was 4 years ago.

I've tried zapping the PRAM now, but it didn't fix the problem. Tried restarting with Com Opt C, and Com Opt Shf Del, but it just gave me a flashing ?-floppy.

When I insert a disc, it spins and seems to read it, but that's all. Could it be a SCSI issue? Haven't found my external hard drives yet to test the external SCSI. The floppy drive doesn't work, but that's a head issue - mounts the disks but has read/write issues.

I was hoping to use the TAM as a music machine, playing MP3s and CDs thru that lovely Bose sound system. Forgetting the CDs side of things, do you have any brilliant ideas on how to get the MP3s from my eMac to the TAM (well, short of finding an old Ethernet card, which is of course the easy fix)?

When I was transfering the TAM's files to the eMac I installed a PCI USB card on the TAM and copied the files onto a digital camera's memory card. I still have the card somewhere...

Other than that my only thought was the Quadra's 12xCDROM in an external drive. But if there is a problem with the SCSI.... now I mention it, I think this actually happened before I packed the TAM away... was so long ago...

cheers and thanks

Travis

Oct 9, 2005 10:42 AM in response to cosmichobo

PPS

I found an external hard disk. Connected it. Tried to start up - grey screen, frozen mouse.

Turned hard disk off. Found a Terminator (always forget them). Tried again, but no different.

Turned hd off again, and restarted. Suddenly the CD that was in the TAM mounted itself...

In Scsi Probe, sometimes the name of the drive is Mahitsi (or something Japanese), but other times it comes up as garbage...

... Well, copied the disc over, tried to instal another but again now it wont mount...

Cheers

Travis

Oct 9, 2005 4:28 PM in response to cosmichobo

Travis
I've tried zapping the PRAM now, but it didn't fix the problem. Tried restarting with Com Opt C, and Com Opt Shf Del, but it just gave me a flashing ?-floppy.

Plain c, and the four-fingered salute c-o-s-d will work if there is a valid startup device at CD-ROM (c), or another HDD or CD-ROM, internally or externally (cosd). The FDD needs no key command because it is always polled first by the system (small 's') Startup Manager.

PRAM zapping: From cold start, press the four keys immediately, and continue to hold them until after the fourth chime. This should refocus the TAM's mind (temporarily) on the location of the default startup device, which is usually the HDD. If the TAM gets no joy there, it should default to another startup device. Either a floppy with a blest System (7.5.3?) or a System on CD-ROM or an external HDD should suffice. If the TAM strikes out on all four of these you are really up the creek. What do DFA and DS report about the drives that they 'see'?

Let's suppose that the battery is clagged, even though the TAM seems to have split the time difference between NT and Queensland rather than losing it altogether. The TAM may lose PRAM settings between startups, but it is not being prevented from startup completely as is the case with some Macs. You should replace the battery soon, nonetheless.

On what medium do you have the original System (big 's') or OS? You need, on one startup volume, all three of 1) blest System to boot to the Desktop, 2) disk utility (Drive Setup) to force the mount of your HDD, and 3) Disk First Aid to check its health. Then you can re-install the HDD driver (DS). If the HDD won't oblige, it may be dead, or it may need a disk utility with more force, such as LaCie's Silverlining, InTech's HD SpeedTools and so on. Your bootable volume with Disk Tools can be on a CD-ROM (internal/external), or on an external HDD or the FDD.

Oct 10, 2005 1:49 AM in response to Denis Eddy

The latest.

The TAM will start up fine from the internal IDE drive if no external scsi's are attached. I found my Quadra and pulled its 12x CD, plugged it into the ext. hard disk's power supply/scsi chain... but similarly with the hard drives, the TAM either would not startup (grey screen) or started but wouldn't see the drive (SCSI Probe & Drive Setup both couldn't see it).

I tried the cold-zapx4, and it re-found the internal cd drive... copied over one of my TAM showcase discs, then tried to install another one but it said it had disc errors reading, and then after I ejected, cleaned, and reinserted the disc it again has become invisible to the computer. (The disc plays ok in the eMac)

When it was working, SCSI Probe correctly identified the cd drive with its name and "ROM". When it's not mounting, it still sees that it's a ROM, but the name is -[] [] [] 8005 V3.0. Sometimes Drive Setup will see that there is a SCSI on Bus 0, ID 3, Nul 0... but not always.

A local "older" Apple shop has my battery for $25, so will try get it this weekend if I can get into the city.

(Incidentally... I have the TAM OS 7.5.1 disc, 8.0 (white), and 8.5 (8.6? the green with spots) discs.

Failing the PRAM issue... what else could be up?

Guess I'll have to find the USB card now and copy the files over that way.

Cheers

Travis

Oct 11, 2005 9:56 AM in response to cosmichobo

cosmichobo
Faced with so many competing failures, your immediate problem is to 'get hold' of the TAM and work systematically from there. The floppy drive is potentially the least problematic startup device, but diskettes have limited storage for utilities. If you have, or download, the disk images for OS 7.5.3, and if the Quadra can still write floppies, you can run Disk First Aid to check that the HDD is resuscitable, re-install the HDD driver if it is, re-install an OS, and then try to startup from the HDD. Your goal in all of this is to be able to sort the TAM out by doing your troubleshooting and repairs from your most versatile startup device, the HDD. If you can do that you can then address the CD-ROM, sort it (and perhaps the external CD-ROM also) out, and then think of importing your music.

You may have not only a PRAM with poor self-esteem (and memory), but also a soft power-on problem. The backup battery you can soon replace, but the latter will take a little more effort to identify. In the meantime, leave the TAM connected to a live mains outlet all the time.

Oct 12, 2005 5:41 PM in response to Bill W

Howdy all,

Well... it may not matter any more... foolish me didn't use a surge protector seems I'm not in lightning capital Darwin (yes, I know, surges are everywhere...). Last night the power went off, presumably due to those storms in the Gold Coast... Just went to check the TAM and she was off, and doesn't respond to keyboard or main power button.

Have just unplugged it and put a paperclip over the PRAM connectors. Helped bring it back to life after I tried to instal OSX a few years ago. May help... otherwise my girlfriend's comments may prove true - "It'll make a very pretty doorstop...".

Cheers

Travis

Oct 12, 2005 10:00 PM in response to cosmichobo

The doorstop has sprung back to life after the paperclip. And the CDROM is appearing ok in SCSI Probe and mounting discs again; currently copying over some MP3s...

The drive itself sounds.. gritty. When it spins the discs it doesn't sound as smooth as it once was. I'm guessing that's a sign of needing to get that compressed air blowing in there, but I have no idea what I'm doing...

I'm crossing my fingers that all will be well, but imagine I'll be shortly back here again.

Cheers

Travis

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CD-ROM failure on TAM...

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