Leopard and Nikon film scanners

Question

Level 1

4 points

Leopard and Nikon film scanners

I upgraded to Leopard, and now Nikon Scan won't run. I get " The application Nikon Scan 4 quit unexpectedly". I reinstalled Nikon Scan 4, and upgraded it, no dice. The Firewire Device tree under 'about this Mac' does not recognize the Coolscan 4000 ED, It did under Tiger. Anyone else experiencing this ?

Thanks
Robin

Crash report
Process: Nikon Scan 4 [629]
Path: /Applications/Nikon Software/Nikon Scan 4/Nikon Scan 4/Contents/MacOS/Nikon Scan 4
Identifier: com.nikon.NikonScan
Version: Nikon Scan 4.0.0.3020 (1.0)
Code Type: PPC (Translated)
Parent Process: launchd [176]

Date/Time: 2007-11-10 10:43:28.639 -0800
OS Version: Mac OS X 10.5 (9A581)
Report Version: 6

Exception Type: EXC BADACCESS (SIGBUS)
Exception Codes: KERN PROTECTIONFAILURE at 0x000000000000004c
Crashed Thread: 0

MAC Pro 3ghz, Mac OS X (10.5), 6GB

Posted on Nov 10, 2007 10:44 AM

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Answer 1

Tamara

Level 6

13,744 points

Nov 10, 2007 10:57 AM in response to Robins

Have you checked Nikon's website for updated drivers for your scanner?

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Answer 2

Robins Author

Level 1

4 points

Nov 10, 2007 9:03 PM in response to Tamara

No help from Nikon so far, no drivers, support notes, or responses.

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Answer 3

Dec 30, 2007 3:44 AM in response to Robins

Just bought an iMac and have failed to install the coolscan LS 40 ED software altogether, despite having found an update on the Nikon site that should have helped. Beginning to wonder if it is actually possible?

So my question is: Is it possible to get a Coolscan IV to work on a new iMac?

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Answer 4

Dec 30, 2007 4:56 AM in response to Robins

You may not be lucky with the original software, manufacturers are not good at supporting older machines. I have the same problem with a Minolta ScanElite 5400 which is stranded in Tiger.

However, you can use 3rd party software and one that is regularly updated is Vuescan found at http://www.hamrick.com/ It is shareware so you can try before you buy. It is now updated for Leopard and reports support for the Coolscan 4000 (LS-4000)

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Answer 5

Robins Author

Level 1

4 points

Aug 30, 2008 11:40 AM in response to Robins

Nikon has posted a procedure for fixing this on their website.
www.nikonusa.com

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