Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

0 points

Keyboard randomly stops working after Leopard Install

Hey Everyone.. I see a few threads already but after installing Leopard my keybaord randomly just stops working.. The trackpad works fine but the keyboard goes completely dead.. Caps lock light is unresponsive.. I have found covering the speakers makes the backlights come on etc but does not effect the keyboard starting to work etc.

Apple.. There are multiple people talking about this.. FIX THIS.. I have 4 aftermarket apps on here.. Firefox, Adium, MS Office and VMware Fusion.. If one of these is the cause then ill remove them but i highly doubt it sooo..

Has anyone found a fix for this yet or have any ideas on how to fix it??

Its extremely annoying to go to type something and the keyboard in your 2500 dollar computer does not work...

MBP, Mac OS X (10.5)

Posted on Nov 11, 2007 12:13 AM

359 replies

Nov 21, 2007 7:59 AM in response to LOUDSYSTEM

Same issue here after updating to Leopard. My Girlfriend is also experiencing the same problems on her MacBook. One time I even got the error message, that my bluetooth was unavailable indicated by a little flash through the bluetooth icon on top of the screen - something I had never seen before.

ahepcat

Level 1

29 points

Nov 21, 2007 8:05 AM in response to LOUDSYSTEM

I know a lot of people are having issues with the keyboard, but mine is with the trackpad. It becomes completely unresponsive for 5-10 seconds for no apparent reason. This happened after my upgrade to Leopard. It was a clean install and occurred before any third-party software was added. The 10.5.1 release did not help it, unfortunately.

Pedja

Level 2

170 points

Nov 21, 2007 8:31 AM in response to ahepcat

Same problem here keyboard and mouse stop responding. I found out if keyboard is not responding press num lock and keyboard will work but only with CAPS on. To correct this behavior I need to restart. Hope there is a fix

Take care

Pedja

grdh20

Level 1

72 points

Nov 21, 2007 8:39 AM in response to Pedja

Same here, except mine just misses the first press of a key or two, then picks up. There seems to be a pretty nasty trend here. I hope Apple R&D steps up fast on this one. This bug is very annoying to say the least.

grdh20

Level 1

72 points

Nov 21, 2007 12:21 PM in response to grdh20

here is some more feedback:

http://forums.appleinsider.com/showthread.php?p=1175561&posted=1#post1175561

Nov 21, 2007 12:36 PM in response to damn_computer

Do try giving it a chance to come back. Most people don't need to reboot. My keyboard takes 10-60 seconds to recover from not working. I usually just play with the keyboard lighting control keys until I see some action.

There are topics in the Leopard area about this problem too, though it seems to mostly affect MBPs. I'm sure it'll be fixed soon, but until then... ugh.

Ray Allen

Level 2

396 points

Nov 21, 2007 12:57 PM in response to LOUDSYSTEM

Mine does this after sleep.. sometimes. No keys work, restart fixes it. It's a 10.5 thing 😟

Nov 21, 2007 1:08 PM in response to LOUDSYSTEM

Annoying as it is, a quick workaround is to have TextEdit open. Whenever the keyboard freezes, go to TextEdit and punch some random key's, this thaws it until the next time.

Nov 21, 2007 1:43 PM in response to LOUDSYSTEM

I had the same thing happen the other day. Today an article appeared on Apple Insider about it saying Apple attributes this to a hardware problem. I've never heard a Tiger complaint with this happening, they have to start putting the blame on Leopard so that they can get this thing fixed.

Nick LDN

Level 4

2,069 points

Nov 21, 2007 1:52 PM in response to flaminmac

Exactly. Otherwise I'd imagine they're going to be replacing quite a bit of hardware over the coming days/weeks..!

Nov 21, 2007 2:13 PM in response to LOUDSYSTEM

Just adding to the numbers. Happens all the time to 2 week old mac book pro shipped with Tiger but including Leopard upgrade. No other programmes yet installed. Have to fiddle until it comes back to life. Sounds like a software bug to me .Please fix it apple

Nov 21, 2007 3:52 PM in response to LOUDSYSTEM

My MBP 2.4 is experiencing this too. Leopard could be the biggest piece of junk. I guess they are trying to keep up with MS for futility.

They finally figured out the issues with my iMac at work randomly shutting down.

trucex

Level 1

0 points

Nov 21, 2007 8:46 PM in response to LOUDSYSTEM

Add one too the count. Just started happening here about 3 days after installing Leopard 10.5.1 on my MacBook Pro.

Looks like this is finally opening a few people's eyes about the fact that Apple likes to act like there aren't issues even though there are just like someone else we all know. Wakeup Apple...expanding your userbase to include non-fanatics will mean that people will tolerate less BS.

mochsl

Level 1

0 points

Nov 21, 2007 10:06 PM in response to LOUDSYSTEM

Me too! Bummer! Restart clears it up for a while, anyway. Does seem to happen after the computer was asleep.

Wonder if it's tied in any way to other sleep issues I've noticed: i.e., fan coming on while computer's asleep in my bag, CD drive trying to spin up while computer's asleep in my bag. The fan came on today in the car while my computer was asleep, in the bag, in the back seat. Had to stop and pull the machine out of the bag, and it was BLAZING hot. Quit all apps and shut it down for the rest of the drive. Hope I won't have to shut down every time I want to go from Point A to Point B.

Machine is a brand new MacBook Pro 2.2. Full erase/install to Leopard upon first use.

Still love the machine. Love Apple. Hope they fix this, though.

emoore

Level 1

5 points

Nov 21, 2007 10:52 PM in response to LOUDSYSTEM

I'm wondering how many of you who are experiencing this problem chose to simply upgrade from Tiger to Leopard instead of wiping your hard drive and doing a fresh install of 10.5.

I got my 2.16GHz 17" MBP over a year ago, did the "Erase & Install" option (I always recommend this to those who come to me), and haven't had this issue since installing immediately after 10.5 was released.

Perhaps you could all note on here whether you did "Erase & Install", "Archive & Install", etc?

Keyboard randomly stops working after Leopard Install