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Keyboard randomly stops working after Leopard Install

Hey Everyone.. I see a few threads already but after installing Leopard my keybaord randomly just stops working.. The trackpad works fine but the keyboard goes completely dead.. Caps lock light is unresponsive.. I have found covering the speakers makes the backlights come on etc but does not effect the keyboard starting to work etc.

Apple.. There are multiple people talking about this.. FIX THIS.. I have 4 aftermarket apps on here.. Firefox, Adium, MS Office and VMware Fusion.. If one of these is the cause then ill remove them but i highly doubt it sooo..

Has anyone found a fix for this yet or have any ideas on how to fix it??

Its extremely annoying to go to type something and the keyboard in your 2500 dollar computer does not work...

MBP, Mac OS X (10.5)

Posted on Nov 11, 2007 12:13 AM

Reply
359 replies

Nov 29, 2007 9:14 PM in response to LOUDSYSTEM

Just my brief observations to add...

I have noticed that when I have my wireless mighty mouse connected the problem does not seem to occur. Others seem to have similar experiences when external keyboard or mice are connected.

When the keyboard does stop responding I have been repeatedly pressing the "-", "+" and the "delete" keys. After a few seconds I get a few --=== and then the keyboard is back until I change apps or dialog boxes or some other screen operation.

Gonna try my girlfriends wireless Logitech mouse since my mighty mouse got left at work today...

M

Nov 30, 2007 8:00 AM in response to LOUDSYSTEM

This is pathetic. Brand new Macbook Pro (1 week old), updated with Leopard drop-in and 10.5.1 and also experiencing this keyboard freezing issue. I've already had to return/exchange due to a faulty superdrive, and now this problem! This is my first Mac (very experienced Windows users) and it's not exactly leaving a great taste in my mouth. I'm not sure how Apple can make claims that their computers are so superior and easy to use. If someone like my parents weren't savvy enough to check these threads, this laptop would appear to totally be defective. Should I just downgrade back to Tiger? God this is sooo frustrating since the keyboard's frozen multiple times just writing this post.

Nov 30, 2007 9:23 AM in response to LOUDSYSTEM

I'm having the same issue as well. MBP 2.4 GHz core 2 duo.

The keyboard and trackpad are completely non-functional now. It started intermittently, but over the course of two days it's completely stopped working. I've tried to zap the p-RAM, turned it upside down, hit the num-lock key till I was blue-in-the-face ––– nothing.

One thing to note is that it was all working just fine until I updated from 10.5 to 10.5.1

Apple - between this and the faulty video cards in the new santa rosa MPBs [http://discussions.apple.com/message.jspa?messageID=5917978](neither of which you seem to be willing to acknowledge publicly) my 12 year love affair with your products is beginning to fade.

Nov 30, 2007 6:39 PM in response to LOUDSYSTEM

Well, I have a weird twist on this... I was having this problem with Leopard, then I downgraded to Tiger, and it seemed to stop.

Then, I upgraded back to Leopard using a clean install, it seemed pretty much OK (though I hadn't used it much), but get this...

I started installing Windows in Boot Camp, and I got the dead keyboard problem during the installation process.

So, perhaps it's a Leopard problem, but how would that affect the Windows XP Console Mode (or whatever...)

Grr...

Dec 1, 2007 2:35 AM in response to jchausse

jchausse wrote:

I started installing Windows in Boot Camp, and I got the dead keyboard problem during the installation process.

So, perhaps it's a Leopard problem, but how would that affect the Windows XP Console Mode (or whatever...)

Grr...


This is somewhat unrelated, but with the Intel chipsets there seems to be a lot of software configuration that controls the hardware even when outside the operating system. Here's an example that I've never encountered before that sounds similar to your problem. On a Dell Latitude D830 there is a power management function for the network cards that defaults to disabling the cards when the laptop is on battery power. It not only disables the device but the device actually disappears from the system, it can't even be found in the Device Manager!

The interesting part about all this is that the network cards are disabled in DOS also and that's outside the reach for any software drivers in Windows. I booted using a Ghost boot-CD that loads the network card drivers in DOS and it can't find any cards...after disabling the power management features in WinXP the devices are back, also in DOS.

So there seems to be almost like a CMOS chip that gets programmed via the operating system that can span over many configurations, including a BootCamp WinXP installation I would presume.

Just an observation.

Dec 1, 2007 8:26 AM in response to LOUDSYSTEM

Hi-This is my first post after getting my first ever Mac only one month ago. Last week my keyboard didn't work on and off over the weekend. No problems since then until this morning from waking up. After reading about the problems last week, I promised myself I'd bring it back in to the Apple store if it happened again. So...off I go and I hope this changes. I've been singing the praises after switching and think I should have kept my mouth shut. I hope Apple is listening to all the "less than thrilled" customers.

Keyboard randomly stops working after Leopard Install

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