3rd generation nano frozen and won't reset

Laura,
For the itunes not reconizing the ipod. Sometimes if you let your ipod go totally dead, it takes about 30 minutes or more for the itunes to actually identify the ipod itself
As for the black screen, you could try toggling the hold button and see what happenes. After hold down the menu and center button.Also you could try holding down the select/playbutton. This should automatically force your ipod into play mode.
As for anything else, i'm not quite sure
hope these little tips helps you out! it's more or less repeating what it says above, but it kinda helped me so 🙂 goodluck

Aly

You are NOT alone. Many are having this problem, and it's not yet resolved. Suggest you keep track of (subscribe to) the following topics currently in the forum, plus others that may show up:

iPod nano 3rd generation problems. Roax

ipod frozen on apple logo jzaininger

Updating to 1.0.2 kills 2 ipods. Is it just me?

Frozen pod Talon_Ofaolain

How do I go back to the older version?

I had my iPod Nano 3G for 3 days, on the 4th day when i charged the iPod a horizontal line appeared on the LCD, the line wasn't there on the 1st hour of charging.

iTunes prompted me to upgrade to 1.0.2, that might have been the cause of the problem.... how do I go back to the old version?????

I've successfully reverted to 1.0.1 using information in the Mac OS thread. Go to:
http://discussions.apple.com/forum.jspa?forumID=1213. It has all the guidance you need to revert to 1.0.1. Below is part of my recent post within that thread.

"I downloaded the two 1.0.1 files (iPod_26.1.0.1.ipsw" and "iPod_26.1.0.1.ipsw.signature) provided on this thread by "Alain Claude Cl..." ( http://discussions.apple.com/profile.jspa?userID=1036653). Many thanks Alain. I followed his instructions, also in this thread, for installing them. I also found the posts from "sottil" ( http://discussions.apple.com/profile.jspa?userID=1033843 ) to be extremely helpful.

Thanks to everyone in the thread who kept this topic going. Until Apple gets its act together and issues 1.0.3 or 1.0.2.1 or whatever, the only solution is to revert to 1.0.1 following the guidance in this thread.

I recently bought the IPOD Nano Shuffle recently in India. For 2 days it worked really well after that it has Frozen. Nothing seems to work can anyone help out.

I have the same problem, have you reset your ipod yet, because mine will not reset, nor will it restore, it's frozen, it won't charge...I'll probably go to the Apple store in the morning since the ipod is only 2 weeks old. Please respond if you had any luck getting your ipod to work.

May not be particularly helpful in this case, but I could have sworn my iPod was totally and hopelessly locked up when it last froze and wouldn't reset. I Googled for a solution, and someone mentioned flipping the Hold switch on and off. It was then that I realized that my Hold was still on. Flipping Hold off unfroze my iPod's buttons and allowed me to reset it. Now it's working fine again. 🙂

Hope it helps someone 😉

hi, I have the same problem, I have two and they are both like this, it happened after I put song on them both, they were bought in the US two weeks ago, they have worked but are now like this, as soon as I disconnedted fro the PC the apple logo with grey background flashes on and off, I have tried to connect back to the PC but it will not recognise either of them.....did you get any help or suggestions?

I had the problem with my 3G Nano where the iPod would be stuck in a resetting cycle: black screen, backlight on, Apple logo appears, black screen...

Resetting by toggling the hold switch and holding down Menu/Select did not break it out of this cycle.

Resetting while connected to iTunes eventually produced an error "iTunes cannot recognize this iPod at this time". The linked support document suggested resetting the iPod.

What did work for me: Connect the iPod to the computer and launch iTunes. Toggle the hold switch and hold down Menu/Select to reset the device. As soon as the screen goes black, hold down Play/Select to force it into Disk Mode. It should then appear in iTunes, and you can select Restore to reset it to its factory settings.

I hope this helps.

I am having sort of the same problem to :S
I can't even charge my ipod nano!because of this, i am not able to reset it or anything. Every time i hook it up to my computer, the black backround shows up with the apple, then it goes to the screen where it shows that it is connected, but doesn't charge! what do i do?

Message was edited by: aly_009

hi jst wondering if u can help me. My ipod nano gen 3, was working now its got a black screen, no icon and itune wnt recongise it. It doesnt respond to anything...is it beyond help??

YOU ROCK! not even Apple told me that trick. I bought my sister a nano today, setup the account, loaded it, ejected and then freeze frame and nothing worked to reset the thing. Thank you Thank you!

Thanks for this info. I have just manged to help my friend fix her i-pod that said it was & seemed to be locked even though it wasn't actually locked. I switched the lock unlock switch several times & then pressed & held menu & the middle button until the apple screen appeared then pressed & held play & the centre button then it was fixed!

Mine was frozen. This was the fix that worked for me. Press Select and Menu until the apple appears and then immediately press Select and Stop. It will put your iPod into disk mode and then you need to restore.