That stinks not having an Apple retail store close to you, digwitch. Good luck on getting a full refund, I hope it happens for you. Digwitch, are you going to get another Mac if you do get a refund?
So far I haven't been able to hear the popping sound in an Apple retail store because of the ambient noise. I have only used my MacBook Pro at home because so I can't say for sure it isn't environmental. However I have tried different locations in my house and I always hear the popping sound. Also an AppleCare specialist told me he didn't think electrical interference could be the cause of this sound and that the MacBook Pro is shielded to prevent interference.
I brought up the driver update idea because a worker at the Genius Bar thought that the sound might be eliminated with a driver update. I thought if this thread gets big enough maybe Apple takes notice and really investigates this popping sound thoroughly. They might solve it with driver update. Just throwing the idea out there.
Anyway, I talked to a product specialist yesterday on the phone and I told him about this thread and more specifically the link to the video that you posted. (I hope you don't mind.) I told him that the sound I am hearing is identical to the popping sound that you hear in your video. (By the way thanks for posting the video I know for sure I am not the only one hearing the popping sound now.) He said an engineer heard the sound and told him that this is the sound of the hard drive and that it is completely normal. The product specialist said his MacBook Pro makes the same popping sound only a little louder and that he just accepts it. He said it doesn't bother him.
It sounded like the product specialist was sincere and really trying to help me. He sounded like he really believes that this is just a normal sound of the hard drive working. I am still unsure though. The popping sound doesn't sound normal to me no matter what he says. If this sound is really normal, ie. common, then I am surprised more people are not complaining. MacBook Pros are supposed to be quiet, right?
Has anyone out there heard this popping sound on a different computer (mac or pc)?
Conversely, does anyone out there have a 15" MacBook Pro that does not make this popping sound?
Finally, has anyone MacBook Pro that makes popping sounds successfully resolved their situation and ended up with MacBook Pro that doesn't make this popping sound? Any help is appreciated.
Message was edited by: MellowmanB