Problem playing Elgato encoded video

Using the standard "Apple TV" profile in Elgato H.264 produces files with an .mp4 extension.

I have experimented with the Advanced settings in Elgato and have remedied the problem, though I did exactly what you're not supposed to do when troubleshooting and changed half a dozen things at once 😉

Rather than use "Automatic" settings, I set:
Aspect Ration=Wide.
Overscan=On
Framerate=25
AAC Audio=48Khz
Datarate=96kbps

Not sure which setting fixed it, but the movies play OK, and the quality is very good considering the videos have been encoded from DVD to DIVX to AppleTV.

🙂 Yes, indeed, my math is the first thing to go after 3 glasses of wine, closely followed by my ability to speak.

I meant to say that the majority of my encodes with Elgato have been flawless in that they play on the Apple TV with the standard encoding settings.

I have just recoded a batch of 100 DIVX files to AppleTV format, and the first 50 worked fine, and the last 50 would not play.

I recoded the last 50, and strangely 25 of these play fine, and the last 25 don't. I'm going to have another go at tweaking the settings tonight - I found that 96kbps for audio cuts down the files somewhat and still retains fairly good audio, otherwise my .mp4 files come out at double the size of the original DIVX - a fair trade off.

I used the "Movie Inspector" feature in QuickTime to see if there were any fundamental differences between the files that played and those that would not and could not spot anything different in the stats. being shown for the two sets of files.


If all else fails, I can always go back to my original DVD's and rip them again, however was hoping not to need to expend several hours on this task (may as well just watch them on the DVD player instead.)

Message was edited by: Simon69

Message was edited by: Simon69

Thanks for finding this for me, it must have been added fairly recently as it was my first port of call (and it's the top of the list.)

I'll try setting the frame rate to the US standard and see if this work-around solves the problem,