EXC_BAD_ACCESS (SIGBUS) iTunes crash

I have recently upgraded to Leopard 10.5.1 and also upgraded my itunes to 7.5 and it is crashing on application opening with an error report:-

Exception Type: EXC BADACCESS (SIGBUS)
Exception Codes: KERN PROTECTIONFAILURE at 0x0000000000000005
Crashed Thread: 0

I have tried cleaning the preferences folder which allows me to open the application but this seems only a temporary fix and also when itunes does open it performs and error every time i try to burn a cd.

This is really causing me some stress so any help would make my day, month and rest of year!!!

Intel Duo Core iMac, Mac OS X (10.5.1)

Posted on Nov 23, 2007 11:45 AM

Reply
80 replies

Mar 22, 2010 1:01 AM in response to Manoid

Is it really working like this: I create a new user account and then move the preferences folder to to new one's library folder. I have tried everything but the error won't go away. It appears every time I start the computer for the first time and when I log out, it works normally. The log seems to be always the same:

Exception Type: EXC BADACCESS (SIGBUS)
Exception Codes: KERN PROTECTIONFAILURE at 0x0000000000000000

This is so annoying. And yes, Disk Utility doesn't fix this. I really hope that Apple will pay attention to this in their future updates.

Mar 22, 2010 9:25 AM in response to coldwithin

coldwithin wrote:
Is it really working like this: I create a new user account and then move the preferences folder to to new one's library folder. I have tried everything but the error won't go away. It appears every time I start the computer for the first time and when I log out, it works normally. The log seems to be always the same:

Exception Type: EXC BADACCESS (SIGBUS)
Exception Codes: KERN PROTECTIONFAILURE at 0x0000000000000000

This is so annoying. And yes, Disk Utility doesn't fix this. I really hope that Apple will pay attention to this in their future updates.


I managed to fix it on mine, but arguably on mine, it's a different error. Anyway, on mine, it was caused by the fact that there were two copies of a certain driver: one in the Users/MyUser/Library/PreferencePanes folder, and one in the Library/PreferencePanes folder. Ugh!

I hate the fact that there are no less than THREE Library folders in use at any given time. Oh, how I long for the simplicity of MacOS 8.5, the best version ever, in which there was ONE System Folder, everything had a plain English name, you could view all your system items in the convenient and easy Extensions Manager, etc. I do not know what the purpose of the Users folder is... *I'm the only person who ever comes near or touches my computer.* How many people do you know that even let their own sister, brother, or wife touch their Mac, let alone have lots of random people sit down at the thing? And if your wife does sit down at it, do you really think she's going to be OK with hidden files? Furthermore, if someone really wants to hack you locally, all they have to do is insert an OS X DVD and change your password, then log in as you. Get rid of permissions and multiple user crap, Apple! Leave it for OS X Server version!!

Anyway, sigh. Check to see if you have any preference panes that are the same between the various different Library/Preferences folders on your Mac. Check to see if there are any drivers that are the same between your various Extensions folders or whatever. I'll bet you'll find the culprit. (another big gripe of mine, what was wrong with calling them Control Panels anyway? why did we have to go and make a folder called PreferencePanes that forces me to arrow down twice anytime I want to type Pref while I'm in the Library folder view in the Finder to select the Preferences folder?? Ugh!).

Mar 23, 2010 9:58 AM in response to coldwithin

coldwithin wrote:
Checked and also cleaned up some files from my library folder including preferences, no change. I think permissions are messed up for some reason or something like that...

I guess I have to live with this error until there are new updates available or reinstall the whole system. It looks like there's no choice here.


Hey, go to your Console and copy-paste the messages from it into a reply post here. I'd like to see what your Console messages are right after that crash happens. That's how I was able to figure out how to fix mine. Let me see, thanks.

Mar 23, 2010 11:13 PM in response to DaddieMac

Process: iTunes [232]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 9.0.3 (9.0.3)
Build Info: iTunes-9031501~5
Code Type: X86 (Native)
Parent Process: launchd [161]

Date/Time: 2010-03-24 07:54:30.188 +0200
OS Version: Mac OS X 10.6.2 (10C540)
Report Version: 6

Exception Type: EXC BADACCESS (SIGBUS)
Exception Codes: KERN PROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.HIToolbox 0x92b94553 TXNGetDataEncoded + 21
1 com.apple.iTunes 0x000d4ad4 0x1000 + 867028
2 com.apple.iTunes 0x000d4a52 0x1000 + 866898
3 com.apple.iTunes 0x00234f50 0x1000 + 2309968
4 com.apple.iTunes 0x000cb7d3 0x1000 + 829395
5 com.apple.iTunes 0x000c4776 0x1000 + 800630
6 com.apple.iTunes 0x0009ff3b 0x1000 + 651067
7 com.apple.iTunes 0x0009ed0d 0x1000 + 646413
8 com.apple.iTunes 0x0009ec7b 0x1000 + 646267
9 com.apple.iTunes 0x001c15f0 0x1000 + 1836528
10 com.apple.iTunes 0x0000ae5f 0x1000 + 40543
11 com.apple.iTunes 0x0000acf0 0x1000 + 40176
12 com.apple.iTunes 0x00004216 0x1000 + 12822
13 com.apple.iTunes 0x00002efb 0x1000 + 7931
14 com.apple.iTunes 0x00002e29 0x1000 + 7721

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x960aa0ea kevent + 10
1 libSystem.B.dylib 0x960aa804 dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x960a9cc3 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x960a9a68 dispatch_workerthread2 + 234
4 libSystem.B.dylib 0x960a94f1 pthreadwqthread + 390
5 libSystem.B.dylib 0x960a9336 start_wqthread + 30

Thread 2:
0 libSystem.B.dylib 0x960a9182 _workqkernreturn + 10
1 libSystem.B.dylib 0x960a9718 pthreadwqthread + 941
2 libSystem.B.dylib 0x960a9336 start_wqthread + 30

Thread 3:
0 libSystem.B.dylib 0x960838da mach msgtrap + 10
1 libSystem.B.dylib 0x96084047 mach_msg + 68
2 com.apple.CoreFoundation 0x9356577f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x93564864 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x9356a7a4 CFRunLoopRun + 84
5 com.apple.iTunes 0x00363bc2 0x1000 + 3550146
6 libSystem.B.dylib 0x960b0fbd pthreadstart + 345
7 libSystem.B.dylib 0x960b0e42 thread_start + 34

Thread 4:
0 libSystem.B.dylib 0x96083922 semaphore wait_signaltrap + 10
1 libSystem.B.dylib 0x960b145c pthread_condwait + 1089
2 libSystem.B.dylib 0x960fa503 pthread condwait + 48
3 com.apple.iTunes 0x0001a977 0x1000 + 104823
4 com.apple.iTunes 0x0001a3f5 0x1000 + 103413
5 libSystem.B.dylib 0x960b0fbd pthreadstart + 345
6 libSystem.B.dylib 0x960b0e42 thread_start + 34

Thread 5:
0 libSystem.B.dylib 0x960a2856 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x935a4ddd __CFSocketManager + 1085
2 libSystem.B.dylib 0x960b0fbd pthreadstart + 345
3 libSystem.B.dylib 0x960b0e42 thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x023d270c ecx: 0x000d4a34 edx: 0x00e97ce8
edi: 0xbfffb66c esi: 0x00000000 ebp: 0xbfffb638 esp: 0xbfffb5c0
ss: 0x0000001f efl: 0x00010286 eip: 0x92b94553 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000

Binary Images:
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0x98408000 - 0x985eafff com.apple.imageKit 2.0.1 (1.0) <3CD99122-4DC8-00CE-4BD7-E3E1E1C71C30> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x985eb000 - 0x9876dfe7 libicucore.A.dylib ??? (???) <2B0182F3-F459-B452-CC34-46FE73ADE348> /usr/lib/libicucore.A.dylib
0x9876e000 - 0x987beff7 com.apple.Symbolication 1.1 (67) <E0C94D8B-4F12-49E6-BAA5-3B00441A047B> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x987f1000 - 0x98826ff7 libGLImage.dylib ??? (???) <A6007BF7-BF3C-96DC-C435-849C6B88C58A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x98b1c000 - 0x98b5bff7 com.apple.ImageCaptureCore 1.0 (1.0) <D8767350-A10D-B6B5-3A8D-05888A7758ED> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x98b5c000 - 0x98c69ff7 com.apple.MediaToolbox 0.420.18 (420.18) <31935D52-1F8D-4AB2-CCA5-4CF615CBCE24> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x98c6a000 - 0x98ce1fe3 com.apple.backup.framework 1.2 (1.2) <411D14B1-0E2D-25FF-F329-CE92C70DDEC3> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x98ce2000 - 0x98cf2ff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x98cf3000 - 0x98cffff7 libkxld.dylib ??? (???) <3D2C5BA3-6A8D-C861-B346-0E19942D9AF1> /usr/lib/system/libkxld.dylib
0x98d00000 - 0x98d5aff7 com.apple.framework.IOKit 2.0 (???) <1BE07087-27D5-0E62-F06B-007C2BED4073> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x98d6e000 - 0x98dbefe7 libGLU.dylib ??? (???) <659ADCA2-10EC-59BD-1B0A-4928A965F1D1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x98dbf000 - 0x98df2ff7 com.apple.AE 496.1 (496.1) <1AC75AE2-AF94-2458-0B94-C3BB0115BA4B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x98df3000 - 0x98e30ff7 com.apple.SystemConfiguration 1.10.1 (1.10.1) <BA676C76-6AAD-F630-626D-B9248535294D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x98e31000 - 0x98e77ff7 libauto.dylib ??? (???) <85670A64-3B67-8162-D441-D8E0BE15CA94> /usr/lib/libauto.dylib
0x98e78000 - 0x99326fe7 com.apple.VideoToolbox 0.420.18 (420.18) <CB16BB7D-FBE2-A2AD-490A-18479A8321BA> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x99327000 - 0x9932afe7 libmathCommon.A.dylib ??? (???) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x9939f000 - 0x9940eff7 libvMisc.dylib ??? (???) <59243A8C-2B98-3E71-8032-884D4853E79F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x9940f000 - 0x994c8fe7 libsqlite3.dylib ??? (???) <16CEF8E8-8C9A-94CD-EF5D-05477844C005> /usr/lib/libsqlite3.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <D45B91B2-2B4C-AAC0-8096-1FC48B7E9672> /usr/lib/libSystem.B.dylib

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EXC_BAD_ACCESS (SIGBUS) iTunes crash

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