Problems with Roadrunner email setup

This exactly fixed my problem. I had to quit Apple Mail and restart it before I got it to work. This is the one thing Time Warner didn't have me do. Otherwise the settings Matthew Little mentioned will work.

There is no need to trash your mail prefs which was mentioned above.

I've been having the same issues as everyone else. A solution for me (which was even easier for my problem). I could send email via wi-fi but not through 3g or E. I went in and turned off the smtp for roadrunner as my primary server. So email bypasses the roadrunner stuff and goes straight to the att 3g. I guess this is a temp fix but obviously the problems lies with roadrunner's smtp

I got my Comcast mail working bay deleting mail and reinstalling it.
Using the Optional installs.

I had the same problem with Mail setup. I have Road Runner here in Charlotte, NC and kept getting an error when setting up the SMTP server. I followed these steps (except I did not change any of the ports on mine) and it worked like a charm. Did take a long time to find the server though, but is fine now.

Thanks ajmac125

Thank you ajmac125! I have had the same problem with my outgoing mail with adelphia (now owned by TimeWarner-Roadrunner.) I followed your suggestions - except i did not change the port - and it seems to be working fine now. I can receive and send mail on all my accounts, at mac.com and gmail,com as well as adelphia.net. I wonder if some of the problem may be the acquisition of Adelphia by Time Warner. Again, thanks!
Ray Bepko

Hi.

I tried everything you suggested and I still can't send emails. I spoke with both apple tech support and roadrunner tech support and they blame the issue on each other - so no help there. The mail connection doctor shows I have successful connections but it still won't send. Any suggestions...

I'm having same sort of problem, but worse: Get same message as many others when trying to set up mail account: Trying to log into the SMTP server "smtp-server.neo.rr.com" failed. Make sure the user name and password you entered are correct, then click Continue. If the information isn't correct, you cannot send email."
BUT, it never allows me to access Mail Preferences ... the Preferences selection on the Menu is ALWAYS grayed out ... ALWAYS. I've tried every option imaginable to bring it up, with no success. So, without being able to even access Mail Preferences, I don't see anyway of utilizing ajmac's fix.
Ideas?

Lots of problems setting up roadrunner email account. I've tried most of the suggestions but I'm still having trouble receiving emails. I don't have access to all my emails on my PC (dell) that is connected to roadrunner. However, I do seem to get new emails only when I'm on the macbook in mail?? I can send out new messages from the macbook. Any suggestions would be appreciated. Thx.

ajmac125: Thanks so much for the information........ I tried everything you said and, now, finally I can send and receive my roadrunner mail via Mail 3.5..... I was about to just delete Mail 3.5 and forget about the whole thing until I read your post..........You're awesome! Shouldn't software just work? It's ridiculous that regular people should have to format all this crap on own own. I didn't pay good money to mac to have to do this myself. Ok....anyhow....thanks again; I greatly appreciate it. Later

LANCE IS NOW A HAPPY CAMPER! WOOOOHOOOOOOO!

I had the same issue! Thanks for all of your posts. I was initially set up the incoming server fine but sending mail was a problem. I made the changes that you guys suggested and that did the trick. Thanks again!

My email was working fine and then suddenly stopped, saying that my server would not work on port 110, I have tried multiple server changes and cannot get my Adelphia (turned Roadrunner) email to send. Does anyone know how to fix this problem and/or give the proper incoming and outgoing networks? Thanks.

I am having a similar problem here in Columbus OH with insight rr but only with trying to send an email to one specific email address - the one set up on my Windows laptop. I have no problems sending any other emails to any other address. The email address I use on my PC laptop I take on the road is the same email address I use on my iMac desktop but the number "2" at the end of my name in the email address. I have done this for 2 years this way, but I changed last month from a Windows PC desktop to a new iMac desktop. I need to be able to email certain customer documents to my laptop before going on the road for business

I forgot to mention that I am able to send an email from my PC laptop email address to my iMac email address AND I am then able to successfully replay back. But I am unable to compose a new message and send it from my iMac to my PC laptop email address.

Very strange - any suggestions please.

Thank you thank you thank you OP. i have been beeting my head against the wall. This is my first mac and i have had it for about 5 days now. I support MS Exchange and it was driving me crazy why this would work. It failing on RR was causing gmail to not work also. i had to register just to tell you thank you.