HP LaserJet 1320 requires user intervention to print after Leopard

Question

HP LaserJet 1320 requires user intervention to print after Leopard

Ever since upgrading to Leopard, almost every single time I send a print job to my HP LaserJet 1320 (over the network, it actually connected to a PowerMac G5 in my office), it triggers an error warning (orange flashing light) on the printer. Pressing the main green print button lets the job print, but this is really annoying.

I checked and Apple recently posted a note about the HP LaserJet 1200 having a very similar problem except that an error page was printed after each job. The workaround they suggest for this doesn't work with the LaserJet 1320 problem, however.

A quick Google reveals at least one other Leopard using HP LaserJet 1320 owner is seeing a similar issue. And actually, as I composed this post, I found some 1320 owners in another Apple Discussion post about HP printer issues with Leopard. They suggested using the generic PostScript driver, but then I really like to have the ability to duplex.

Nothing in the /private/var/log/cups/error_log file of note as far as I can tell.

Any ideas? Any other people out there experiencing this problem who might have a solution (other than switching to a generic postscript driver)?

MacBook Pro, Mac OS X (10.5.1)

Posted on Nov 30, 2007 12:40 PM

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Answer 1

skr66

Level 1

0 points

Nov 30, 2007 6:11 PM in response to Juan Cabanela

Had the same problem. Used repair permissions in disk uitlity and now all works fine. Might want to give it a try.

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Answer 2

tietze

Level 1

15 points

Dec 3, 2007 8:46 AM in response to Juan Cabanela

I have experienced the same problem with a laserjet 1320 on leopard. I'm thinking about finding an old Tiger printer driver, that might fix the problem. I'll post findings here.

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Answer 3

tsalg

Level 1

0 points

Dec 3, 2007 4:59 PM in response to tietze

I have the same problem. Disk Utility permissions repair did not solve it. Looking forward to figuring this one out!

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Answer 4

tietze

Level 1

15 points

Dec 4, 2007 2:43 AM in response to Juan Cabanela

Ok, I think I've figured a way to make the laserjet 1320 stop requiring "user intervention" (e.g. pressing the green button for every printjob).

Try the following:
Open "System Preferences" -> Choose "Print & Fax" -> Choose the Laserjet 1320 printer -> Press button "Options and Supplies..." -> Select Driver "tab" -> In the drop-down-menu "Fit to page" choose "Nearest Size and Scale" instead of "Prompt User".

The chosen driver should be "HP Laserjet 1320 series", because the generic postscript printerdriver dosen't have the duplex option amongst other shortcomings.

I find it odd that the lowest memory-option is 16-31mb of ram. The default configuration of 16mb is not IN that range, but maybe that is a little too nitty-gritty.

~ Jørgen

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Answer 5

Dec 4, 2007 8:36 AM in response to tietze

I tried the method you outline, using the HP LaserJet 1320 driver, selecting "Nearest Size and Scale" from the "Fit to page" drop down. It made no difference, I am still needing to get up and press the green print button on the printer to get the output.

Thanks for the effort, but it does not appear to be a workaround for this problem.

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Answer 6

tietze

Level 1

15 points

Dec 4, 2007 8:54 AM in response to Juan Cabanela

I've just tried to revert to the other option "prompt user" - that option activates the orange blinking light requiring user intervention for every print job - with this computer and this printer. With the "Nearest Size and Scale" it works here - also duplex printing.

Just before I made it work, I've used the generic postscript driver for a few jobs, that didn't require duplex.

It might be a long shot, but maybe a switch between the generic driver and back to the 1320 series driver does the trick + not choosing the "prompt user" option.

I hope you can make it work.

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Answer 7

Dec 12, 2007 9:14 AM in response to tietze

Still no joy with this setup.

It must be something subtle we are missing. I switch to the generic postscript driver, fire off a few print jobs... switch back to HP LaserJet 1320 driver, and even removing the 'Prompt User' setting, no joy, still get the orange blinking light of torment. 🙂

Juan

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Answer 8

tietze

Level 1

15 points

Dec 12, 2007 1:23 PM in response to Juan Cabanela

Which program do you print from?

I've had some pdf-files that would not print from Skim, but had no problems from Preview. Maybe it's an application that makes the 1320 go into orange-blinking mode.

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Answer 9

Dec 12, 2007 2:58 PM in response to tietze

Any program I have tried is triggering the problem. So far, that I can recall, its been Adobe Acrobat Pro 8.1, Preview, Safari, Firefox, and Microsoft Word that I have used. So I don't think its program specific (wish it were).

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Answer 10

jweaks

Level 1

8 points

Jan 29, 2008 10:25 AM in response to Juan Cabanela

I can confirm the exact same problem.
I upgraded my MacBook to Leopard, and now when I print to the 1320 on the network in my office (which is shared by a windows machine), I get the blinking orange light until I go press the green button.
The blinking orange light is supposed to signal a paper jam, according to the manual.
Nothing is working, but it is nice to see others are having the problem and it's not just me. Misery loves company.

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Answer 11

migs

Level 1

10 points

Jan 29, 2008 2:47 PM in response to jweaks

More company here. 🙂
The generic postscript printer driver works for me when network printing (no blinking light), but I can't duplex. When I want to duplex I have to connect the 1320 directly to the printer via USB. I hope they come out with updated drivers someday.

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Answer 12

lano

Level 1

0 points

Feb 18, 2008 6:21 AM in response to migs

I had the same Problem with my HP Laserjet 1320 Printer.
Installing the Tiger driver has fixed it. Everything works
fine, including duplex. No more user intervention is required.

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