cracks appearing around my keyboard

About a week ago I noticed that a small sliver was missing from the edge of the area around my keyboard, at the bottom near the trackpad. this wasn't the result of any mishap with my computer. Just today I have noticed another crack from the fn key at the bottom left to the edge of the computer. I don't know why these are appearing. There are also some small cracks between keys. I have an extended warranty, but cosmetic problems aren't covered it are they? Any help or advice would be greatly appreciated! I have only had my laptop for a year.

MacBook, Mac OS X (10.4.11)

Posted on Dec 2, 2007 12:18 PM

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6 replies

Dec 2, 2007 12:36 PM in response to hil136

Hi,

Yes this was a problem that MANY have faced before, including my sister. Lucky for her, she still had the 1 year warranty, and so she brought it back to the Apple store, and they replaced it. I believe that Apple will also addressed this problem, if you are under warranty that is.

Take a look here,
http://www.appledefects.com/wiki/index.php?title=MacBook#Cracking_Cases

http://www.appledefects.com/?cat=39

Hope that helps.

Dec 27, 2007 9:43 PM in response to hil136

I have the same problem, and it's the second time that it's happening to my mac in one year.

I got my MacBook last December. I had the entire keyboard panel replaced in July this year due to the crack which had eventually lead to a string detached from the lower right corder of the palm-rest. Of course the replacement was free because it was still within one year warranty. Now, only less than 6 months later, the same place is cracking again.

I do not believe that us, the owners, should be responsible for this seem to be a "normal" defect of the panel and have to renew our warranty to keep replacing the panel (hoping that this is the only defect that we will be confronting).

Hope Mac can give a better solution to this manufacturing problem. chrisjwang@hotmail.com

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cracks appearing around my keyboard

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