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Level 1

29 points

iPod Touch will not connect to WiFi network

Hi,

I am getting errors connecting to WiFi networks with my iPod Touch. This had affected a Touch I got a couple months ago. Initially, the WiFi worked perfectly on my WEP network and several others. Then, one day, I couldn't get any WiFi. After standard troubleshooting steps (forget network & re-enter, reset network settings, restart, restore iPod, etc.), it still wouldn't work. I returned the iPod and bought another. At first it also worked perfectly on any WiFi network I joined.

But now I'm affected by the same issue. This time, I went to the router settings and saw that the router (a Linksys) had assigned the iPod Touch an IP address. Yet, in the settings pane on th iPod Touch, the iPod had no IP address. I just ahead and reset all network settings, forget the network, reset the update and still nothing. And this was recently after updating to 1.1.2 firmware.

Given that this has now happened to iPod Touches, I'm concerned that it may be an issue that is affecting others. Any suggestions? The error I get in Safari is "Safari can't open the page because it can't find the server."

iPof Touch 16GB, Other OS

Posted on Dec 7, 2007 4:56 PM

67 replies

Hibbsy

Level 1

30 points

Feb 4, 2008 1:18 AM in response to Jacob Rome

Hi everyone,

I have been having the same problems over the last few days. My ipod was showing an ip address starting 162.

Just spoken to Apple and gone through the steps people mentioned here again and it didn’t work. An additional step is to switch off you router and switch back on, then reset the wireless settings on your ipod.

This worked first time for me and now able to access the everything ok.

Hope this helps you out!

Hibbsy

Feb 4, 2008 1:43 AM in response to Hibbsy

a question ?

how to connect to a wifi network with ipod touch with wep key #2 instead of #1. how can i choose key 2?

Feb 4, 2008 4:21 AM in response to dakota369

dakota369 wrote:
FYI - I have an older D-Link router and it does not support 128 bit WEP encryption and from what I have been told the iTouch (Apple) only supports the 128 bit WEP encryption. Resolution for me would be to update my hardware. This may answer some of the questions asked.

REALLY? Is this new? Because I was using 64bit WEP encryption and the touch was connecting just fine, until a few weeks ago. Then it suddenly refused to connect. I tried changing to WPA-PSK and that didn't work. Then I went ahead and updated router firmware, changed several settings, put them back and nothing seems to work. Restored Ipod, etc etc etc. I need help.

SFJenn

Level 1

66 points

Feb 27, 2008 12:46 PM in response to Bresaur

If you can connect to your network but safari cannot open a page as it can't find the server then do the following:

Home - settings - wifi - choose the network with the checkmark next to it - you'll see a router ip address and a DNS ip address, if they are not the same exact address then x out the entire DNS address and input the ip address found in the router field as your new DNS ip address. If it doesn't work right away try turning iPod off then back on again.

good luck

Well I found an unlocked wi-fi spot, but it only has a DNS address.
What can I do to have the itouch find the server?

Mar 20, 2008 10:13 PM in response to Jacob Rome

Thank you everyone that respoded to this page my touch said it was connected, it had the check mark, but it would not let me use any of the internet features. All i had to do was unplug my +Microsoft Broadband Networkig+ *Wireless-G Base Station MN-700*, for 15 seconds and i was good to go! Thank again everyone!

PurestDJ

Level 1

0 points

Mar 21, 2008 8:20 AM in response to Jacob Rome

I've been having this trouble with my iPod Touch as well, and tried messing around with the IP/DNS business to no success...still getting full reception but no access via safari.
I had been using the passkey on the back of the router but then tried the passkey from my MacBook Pro that can be found under System Preferrences/Network/Airport (you may need to change 'By Default Join' from 'Automatic' to 'Preferred Networks') then find your router, select it and click 'edit' then check the 'Show Password' box and use this password to access your router on your ipod...it may seem obvious to some but it wasn't to me and it worked! I'm very happy.

James

Mar 23, 2008 12:10 AM in response to PurestDJ

I had the same problem. I have a Linksys wireless router model WRT54G version 6. installing the latest firmware fixed the problem.

iPod Touch will not connect to WiFi network