After installing the their installation file twice, an error log comes up. Here are the results:
(Dec 8, 2007 8:36:46 PM), Install, com.installshield.product.service.product.PureJavaProductServiceImpl$DiskSpaceC heck, wrn, Checking required disk space requires file service native support.
(Dec 8, 2007 8:36:46 PM), Install, com.installshield.product.service.product.PureJavaProductServiceImpl, wrn, Checking required disk space requires file service native support.
(Dec 8, 2007 8:36:47 PM), Install, com.installshield.product.actions.Files, wrn, Cannot set file attributes: operation is not supported.
(Dec 8, 2007 8:36:47 PM), Install, com.installshield.product.actions.Files, wrn, Cannot set file times: operation is not supported.
(Dec 8, 2007 8:36:47 PM), Install, com.installshield.product.actions.ExecAction, err, An error occurred and product installation failed. Look at the log file /Areca Corporation/MRAID/log.txt for details.
(Dec 8, 2007 8:36:47 PM), Install, com.installshield.product.actions.ExecAction, err, ProductException: (error code = 200; message="Java error"; exception = [ServiceException: (error code = 200; severity = 0; exception = [java.lang.NullPointerException])])
STACK_TRACE: 13
ProductException: (error code = 200; message="Java error"; exception = [ServiceException: (error code = 200; severity = 0; exception = [java.lang.NullPointerException])])
at com.installshield.product.actions.ExecAction.executeProcess(Unknown Source)
at com.installshield.product.actions.ExecAction.install(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl.installPro ductAction(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallPro duct.getResultForProductAction(Unknown Source)
at com.installshield.product.service.product.InstallableObjectVisitor.visitCompone nt(Unknown Source)
at com.installshield.product.service.product.InstallableObjectVisitor.visitInstall ableComponents(Unknown Source)
at com.installshield.product.service.product.InstallableObjectVisitor.visitProduct Beans(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallPro duct.install(Unknown Source)
at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer. execute(Unknown Source)
at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)
at java.lang.Thread.run(Thread.java:613)
