ATT online account is not showing data details

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ATT online account is not showing data details

Hello Everyone,

I just bought the iPhone and signed up with ATT a week ago. On the online account summary, they show all my voice plan details but when I click on "Data Usage", they don't show anything and display a message that data-usage information is not available until next billing cycle. In my rate plan I do have iPhone data + 200 for $20/month.

Does anyone have the same issue ? will the data-usage eventually show up or do i have to wait until the next billing cycle. In which case, how can I check how many of the 200 included SMS messages I've used up ?

Thanks for sharing your experiences,

-VS

Posted on Dec 8, 2007 10:55 PM

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Answer 1

Dec 8, 2007 10:59 PM in response to vs_vs

It took a few weeks to get any kind of usage information or even a bill summary. Depending on when you activated your phone be prepared for that first bill. There can be a pro-rated amount and an estimated amount based on the first couple months "estimated usage". They tend to spring that first bill on you. After about 3 months you will see a normal bill and after your first bill you will be able to definitely see usage

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Answer 2

Dec 9, 2007 1:39 AM in response to vs_vs

will the data-usage eventually show up or do i have to wait until the next billing cycle.

As provided via the message displayed online - data usage information is not available until the next billing cycle. What is your billing cycle date - provided via your account summary?

Depending on when this is, your first bill is prorated for the days or weeks remaining in your current bill cycle from your activation date and you will also be billed for next month in advance with your first bill along with your AT&T activation fee so the first bill is usually much higher than normal and what is usually expected.

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Answer 3

vs_vs Author

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Dec 9, 2007 8:18 AM in response to Allan Sampson

Allan Sampson wrote:

you will also be billed for next month in advance with your first bill along with your AT&T activation fee so the first bill is usually much higher than normal and what is usually expected.

Since I am on a 2-year contract, shouldn't the billing be "Post-Paid" ( bill after usage ). Why will they bill be in-advance for the next month ?

Thanks,
-VS

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