Epson R220 & Leopard "Print CD Program"

I just installed Leopard my Mac Pro, But I am having problems printing directly on CD's with my EPSON R220 Printer. I am using Epson's "Print CD" and Roxio/Toast "Disc Cover RE" and everytime i go to print I get the following message:

"The EPSON print driver dealing with CD printing is not installed."

Does anyone have that problem? Am i out of luck until Epson resolved the problem with a new driver?

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Mac Pro Dual-Core Intel Xeon 2.66 GHz, Mac OS X (10.5)

Posted on Dec 9, 2007 4:18 PM

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45 replies

Dec 14, 2007 2:37 PM in response to Steve Phillippy

I sent an email to EPSON. This was their reply.

Thank you for your E-Mail.

Please refer to the following EPSON Tech Tip to help resolve your current issue with your EPSON Product.

The Tech Tip is in PDF format and does require Adobe Acrobat Reader to view it. Please refer to the adobe web site link for the latest version of Adobe Acrobat Reader.

http://www.adobe.com/au/

If you require further assistance regarding this issue please only respond to this E-mail by the Reply Button in your E-mail application.

Regards

EPSON Support

Heres the link to the PDF that i uploaded from the email.
http://users.tpg.com.au/iandiw//EAL0105112007-1.pdf

Dec 15, 2007 9:42 AM in response to pacificbluefish

After a long conversation with Epson Support, They told me that their Print CD drivers are incompatible with Leopard. I use Discus, however, and am having no problems printing to an R220 and an R280. May I suggest that you download the trial version of Discus and see if that helps. I have been using it for quite a while and am very satisfied with the program and the tech support.

Dec 16, 2007 8:25 AM in response to Barney-15E

Yeah, very odd indeed. I am using an Epson PM-G730 (Japanese model) and it's printing CDs like a trooper, so for them to say they have no Leopard support is a straight up lie and they have no idea why it's not working. However, when I first installed Leopard I did get a message about 'easy print' (or something like that) was not installed. So, I reinstalled everything from my Epson CD and it works fine now. I just deleted all stuff I don't use after installation.

My advice would be to reinstall everything from your Epson CD 'not' just the CD print software. It worked for me.

Jan 8, 2008 6:50 AM in response to pacificbluefish

I don't know about Leopard but there is a definite problem with Intel Macs. Download the latest driver(3.5, epson11770dmg) and EasyPrint module (epson12433) then before installing go to Printer Setup Utility and under the menu of that name do a Reset Printing System and restart. Install the driver and module, then use Printer Setup Utility to Add your printers back in. I got the same message until doing that last step, worked perfectly after that.

Look for " Epson Support for Intel-based Macintosh" on the Epson site and select your printer model.

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Epson R220 & Leopard "Print CD Program"

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