I just got an email from Epson with the following. I followed the instructions and things are now working with no issues. I'm using an R1800 with 1.3.1E of Epson PrintCD.
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Thank you for taking the time to contact Epson. It is my pleasure to respond to your inquiry.
You need to download and install the latest Epson EasyPrint software and reset the Epson Print CD software to recognize your Epson printer and driver. Follow the steps below:
Download and Install Epson EasyPrint
1. Go to
http://www.epson.com/support.
2. Select your Epson Printer or All-in-One model.
3. Click on Drivers & Downloads.
4. Download Epson EasyPrint under Macintosh Operating Systems.
5. Double-click the downloaded file, then double-click the Installer
file and follow the on-screen instructions to complete the
installation.
Reset the Printing System and Epson Print CD’s Printer Selection
Note: Resetting the printing system will remove all installed printer drivers. You’ll need to reinstall any printer drivers that you still need after resetting.
1. Quit Epson Print CD if it’s open.
2. Disconnect the printer’s USB cable.
3. From the Apple menu, select System Preferences.
4. Click Print & Fax.
5. If necessary, click once on your printer’s name in the Printer list.
(You don’t need to do this if only one printer driver is installed).
If you see Gutenprint next to your printer name, the incorrect
driver is installed and you’ll need to continue with step 6 to
install the correct driver. If you don’t see Gutenprint next to your
printer name, skip to step 9.
(The Epson Stylus Photo RX620 appears in the example below, but
you’ll see your printer or all-in-one name instead).
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6. Go to
http://www.epson.com/leopard and select your Epson Printer or
All-in-One model from the appropriate list.
7. After selecting your Printer or All-in-One, the web page will either
inform you that the driver for your model is included in Mac OS X
10.5 or give you a description and download option for an Epson
driver for your printer.
8. If the driver for your model is included in Mac OS X 10.5, continue
with the next step. Otherwise, download and install the Epson driver
for Mac OS X 10.5 before continuing with step 9.
9. In the Print & Fax window, hold down the Control key and click on
any area in the Printers section. A pop-up menu appears. Select
Resetting printing system… and click OK to confirm the process. Do
not reinstall any printers yet.
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10. Open Epson Print CD. With no printers installed, Epson Print
CD will reset its printer information and you may see an error
message that no printer was found. (If you do, click OK or Cancel to
close the message.)
11. Close Epson Print CD.
12. Make sure the printer is turned on and reconnect the printer’s
USB cable. The printer should automatically be added to the Print &
Fax window. Verify that the driver does not say Gutenprint.
If the printer driver for your model still shows Gutenprint next to
the printer name, contact Apple for assistance. You may need to
reinstall the Epson drivers provided with Leopard.
13. Open Epson Print CD again. The software will update itself
with the correct printer information and this process may take
several minutes. Try printing a CD once it is complete.
Should you require further assistance with this issue, please use the
"Reply With History" option, including your previous e-mail with your new
request. If you have a different technical support issue, please submit
another E-form via our website (
http://www.epson.com), and we will respond
in a timely manner. Thank you again for contacting Epson.
Don K
EPSON Professional Graphics Support Team