Previous 1 2 3 Next 121 Replies Latest reply: Dec 18, 2007 4:35 PM by cavenewt
tangrams Level 1 Level 1 (5 points)
I had 4 - 4.5 gigs free. I had a few applications open. I started up Quickbooks. It said there was an update. But that it couldn't download because my disk was full. I immediately checked my finder and I thought I saw the "available space" number blink but wasn't sure - it said I had about two gigs free. I quit a bunch of apps thinking that memory was filling up my disk space. Then I noticed that my Desktop was blank.

I normally have a ton of junk on my Desktop. I pulled open a finder window. Desktop was gone from the sidebar. I went to my home directory and looked. Desktop was gone as a directory. Nothing in my Trash.

I logged out and logged back in. Desktop gone.

I restarted. Desktop gone. Now I have over 5.5 gigs free.

Any way to get this back at all? I have a backup but it's not recent enough to get everything back; desktop is kinda my dumping ground.

And why, why, why did this happen? It's highly unsettling. It could have been any other directory on my computer, most of which are much more valuable.

Macbook 2ghz, Mac OS X (10.4.10)
  • MsMercury01 Level 2 Level 2 (310 points)
    Do you mean your screen is blank at the desktop or just the icons are gone? Like the hard drive icon? Have you tried going to the finder and clicking on the desktop folder to see what is in it?
    Try going to your system profiler and see what it says about how much disk space you have left.
    I saw another post where this happend to someone and there were a couple of replies. I wish I could remember which section it was in. If i run across it I will come back and post it.
  • watchmaker Level 1 Level 1 (0 points)
    Very Strange! This exact same thing happened to me tonight when a Quickbooks update dialog
    window appeared. Same message, same result of much more drive space available and
    nothing left on my desktop. NO sign of any of the folders or various documents anywhere.

    If things are going to be tossed I want to be the one doing it!

    Anyone have ideas on how to recover the missing folders?
  • MsMercury01 Level 2 Level 2 (310 points)
  • watchmaker Level 1 Level 1 (0 points)
    I looked through the thread. Thanks.
    However my drive is still visible on the desktop, it's the only icon
    left after the mysterious sweep, and the amount of space in terms of gigs has increased not decreased
    as if everything on the desktop was erased. Spotlight turns up nothing and the Trash is empty.
  • MsMercury01 Level 2 Level 2 (310 points)
    Well I was hoping that might give you some insight. I know I saw a thread about the exact same problem.
  • watchmaker Level 1 Level 1 (0 points)
    I went back to my desktop and added a few pics and documents then re-opened Quickbooks
    and the same message came up about an update being available but there isn't enough space available
    for the 100 byte download (yes 100 bytes!) and that I need to free up some space and try again.

    Upon clicking the OK button to close the notice window, everything I just put on the desktop disappears and can't be found anywhere, leaving just the MacHD icon in the upper right corner.

    Not Nice!
  • KRF68 Level 1 Level 1 (0 points)
    I JUST HAD THE SAME THING HAPPEN!!!!!!! PLEASE TELL ME THERE IS SOMETHING I CAN DO!!!!!
  • WriteConcept Level 1 Level 1 (0 points)
    Add my name to the list - same quickbooks "100k" message... my desktop (including the desktop icon and all the files that were on the desktop) are gone. I uninstalled/reinstalled QB, but nothing has returned - AND only the QB drop-down lists are showing up when I open the program.
  • Hoffmanoffice Level 1 Level 1 (0 points)
    Oh God the same thing just happened to me on 3 different machines... please someone come up with a solution.
  • cgriffith17 Level 1 Level 1 (0 points)
    This just happened to me too, with the same quickbooks message. I had done a backup last week but have been working all weekend with a lot of files saved to desktop.

    Very scary - hope someone has an answer soon.
  • KRF68 Level 1 Level 1 (0 points)
    Did you try and make a new folder. When I try is says.

    The operation could not be completed.
    An unexpected error occurred (error code -8055).

    QB'S WHAT HAVE YOU DONE TO MY COMPUTER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
  • KRF68 Level 1 Level 1 (0 points)
    YES, I THINK MY DESKTOP IS NOW "BROKEN"
  • Lisa W Level 2 Level 2 (265 points)
    This happened to me this morning (not 1/2 hour ago) just as you described! Quickbooks as apparently destroyed the files on my desktop save for the harddrive icons. I have used spotlight but all the files are missing. I have tried to repair disk permission but it did not work. I have tried relaunching the finder, restarting the computer... nothing seems to work.

    Any suggestions to get back the files on my desktop greatly appreciated! Thank you.
  • KRF68 Level 1 Level 1 (0 points)
    DOES ANYONE HAVE THE 24 HOUR SUPPORT #?????
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