Setup assistant crashes every time on new MacBook!
Hello everyone,
I have an unusual problem with a newly purchased Macbook (2GHz).
The first time I turned it on it ran through Setup assistant up until I'm prompted for an Apple ID, at which point it crashed and returns to the Welcome animation - continuing in this loop whatever info is entered. I have tried:
- Repairing permissions
- Zapping PRAM
- Starting in Safe Mode
- Formatting and restoring from original OS DVDs
None of these have worked.
Lastly I have used Terminal from a DVD boot to pick up the crash log files stored on the OS partition - two files are:
Setup Assistant... .crash
VDCAssistant... .crash
Here is the header from the first file:
--------------------------------------------------------
Process: Setup Assistant [419]
Path: /System/Library/CoreServices/Setup Assistant.app/Contents/MacOS/Setup Assistant
Identifier: Setup Assistant
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [1]
Date/Time: 2007-12-16 12:09:05.673 -0800
OS Version: Mac OS X 10.5 (9A3115a)
Report Version: 6
Exception Type: EXC BADACCESS (SIGBUS)
Exception Codes: KERN PROTECTIONFAILURE at 0x0000000000000008
Crashed Thread: 14
--------------------------------------------------------
Does anyone have any ideas?
Many Thanks!
I have an unusual problem with a newly purchased Macbook (2GHz).
The first time I turned it on it ran through Setup assistant up until I'm prompted for an Apple ID, at which point it crashed and returns to the Welcome animation - continuing in this loop whatever info is entered. I have tried:
- Repairing permissions
- Zapping PRAM
- Starting in Safe Mode
- Formatting and restoring from original OS DVDs
None of these have worked.
Lastly I have used Terminal from a DVD boot to pick up the crash log files stored on the OS partition - two files are:
Setup Assistant... .crash
VDCAssistant... .crash
Here is the header from the first file:
--------------------------------------------------------
Process: Setup Assistant [419]
Path: /System/Library/CoreServices/Setup Assistant.app/Contents/MacOS/Setup Assistant
Identifier: Setup Assistant
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [1]
Date/Time: 2007-12-16 12:09:05.673 -0800
OS Version: Mac OS X 10.5 (9A3115a)
Report Version: 6
Exception Type: EXC BADACCESS (SIGBUS)
Exception Codes: KERN PROTECTIONFAILURE at 0x0000000000000008
Crashed Thread: 14
--------------------------------------------------------
Does anyone have any ideas?
Many Thanks!
Macbook, Mac OS X (10.5)
