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Level 1

9 points

MacBook charger is beginning to melt.

Well, my MacBook is about a year and 6 months old now. And I noticed about a week ago that where the MagSafe chargers wire is beginning to melt. It's the part that plugs into the laptop itself. The coating over the wire has melted away and the wires are beginning to show. I have to keep moving the wire in order for the charger to work, or else i have no other way to charge my laptop.

I find it amazing how this happens 6 months after my warranty expires.

I guarantee Apple will not cover this because I didn't purchase the AppleCare protection.

So could you please tell me what my options are, should I call Apple and negotiate to get a new charger or am I going to have to purchase a new MacBook charger for the redicilous price of $80.

If you'd like to see pictures of the charger and where it has began to melt, please let me know and I will provide a picture.

Thank you in advance for your time and help.

MacBook, Mac OS X (10.4.11)

Posted on Dec 17, 2007 2:22 PM

35 replies

Jul 25, 2008 10:02 AM in response to Adam Getliff

I just saw this site (from reading another thread) - - looks like they've got rebuilt packs, AND they sell a preventative cover for your pack.

http://www.macmagsaver.com

wont' fix your problem, but will save other people from getting that problem!!

dhufford

Level 1

0 points

Sep 15, 2008 8:50 AM in response to Tahoe Dave

Hello all,

I had this same problem a few weeks ago. I did some research and came across this link: http://support.apple.com/kb/TS1977

It says there that regardless of warranty, an apple genius can evaluate this issue and possibly replace it for free.

I took my charger to a genius, he took one look at it and sarcastically said "oooh that's perfectly normal." He put in my info, told me I was out of warranty, but said that this issue was still covered regardless. He went to the back, brought out a brown box with a replacement charger, and handed me a new one.

This should be covered, and it seems that many people at Apple know it. So, try before buying a new one, regardless of warranty status.

Hope this helps all who are searching!

Sep 21, 2008 9:25 PM in response to Joe.

I am so impressed with this issue!
I got my macbook on december 17, 2007 and I am still under the warranty. I was using my mac and I started to smell something burning, guess what it was same problem as you guys I unplugged it right away and I had to buy a new charger which I just got now! But I am not keeping it!
I am trying to find out what to do first
The charger i had doesn't work and it melt and melt my mac as well. which is less than 9 months old So I just got the new charger that I am not keeping but using to find out how to get a new charger and I would like to get a new Macbook becasue I am still under the warranty!!!! I am returning the new charger i had to buy to find this information out! Becasue it's my money i had to spend for something it wasn't manufactured right!!! i dont think this is fear
Please help me out here! I need advises and options

Sep 21, 2008 9:46 PM in response to Perlitazul

Guys

This is helpful to those whose warranty is expired and are having the same issue
http://www.apple.com/support/macbook_macbookpro/batteryupdate/
Please let me know

Oct 5, 2008 4:00 PM in response to Joe.

My macbook charger gave me 3rd degree burns on my palm and I had to go to the emergency room because the blister got infected. THEY need to FIX this PROBLEM and get it RIGHT NOW

MacBook charger is beginning to melt.