iPod Battery Replacement Program

Question

Level 2

246 points

iPod Battery Replacement Program

Hi Everyone,

My green iPod mini is now in need of a new battery. I read over the Battery Replacement FAQ, but I'm not sure how the condition of the iPod mini I recieve will be. So I guess I have a few questions.

Has anyone participated in this program that has had success getting a good iPod back?

What do they do with my old iPod?

Do they test it when they get it to see if it needs a new battery?

What do they send with the iPod? Or is it just the iPod itself?

Thanks,
Brian

iMac G4 17" 1Ghz, MacBook 1.83Ghz White, Mac OS X (10.5.1), iPod mini Green 4GB

Posted on Dec 24, 2007 7:30 AM

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Answer 1

Mar 7, 2008 6:39 AM in response to AOL

I had a very poor experience on the battery replacement program. I paid my money sent the ipod and they sent it back (after taking my money) and said it was fine and no problems were found. My ipod is still unusable. There is no way to contact them as they send everything from no-reply eail addresses. I feel very cheated by Apple.

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Answer 2

Chris CA

Level 10

82,513 points

Mar 10, 2008 2:36 PM in response to AOL

Personally, I wouldn't recommend sending it to Apple for an out of warranty battery replacement.
You can get a new battery and do it yourself for ~$20.
Go to www.ipodjuice.com.
There are other places also. Google "iPod battery".

What do they do with my old iPod?

They repair it and use it as a replacement.

Do they test it when they get it to see if it needs a new battery?

Yes.

What do they send with the iPod? Or is it just the iPod itself?

Just the iPod.

They charge $$59, plus $6.95 shipping.
If the battery is good or the iPod is bad, they will return your iPod, refund the $59 and keep the shipping.

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