Unable to check HP printer ink levels via Supply Levels

I've got an HP Photosmart 8450 printer, and so far no printing problems with 10.5.1. However, I can't check ink levels in the printer via the "Supply Levels" window, and I can't find another way to see this information. I'm using the printer driver supplied with 10.5.1.

This information was available under 10.4.11 - is there a way to obtain printer ink levels in 10.5.1?

Dual 2 GHz G5, Mac OS X (10.4.6), 3 GB RAM

Posted on Dec 26, 2007 10:18 PM

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17 replies

Feb 16, 2008 2:13 PM in response to Bob Rodenburg

Bob,

I recently discovered that I have the same problem as you do when trying to get ink levels on my HP8450 using Mac OSX 10.5.2.

Ironically, I found this discussion after searching google in an attempt to see if there's a fix for this issue. After reading about your lack of success, I tried a different approach to getting the information.

My printer is connected to my home network, so I just typed its IP address into my browser, and, lo and behold! It instantly showed me how much ink is remaining (although with not as attractive graphics). I guess I don't need to use the HP Inkjet Toolbox to check ink levels anymore!

The other functions (head cleaning, alignment, etc.) that the Toolbox provided can be performed on the printer itself.

Hopefully you'll find this information useful. Good luck!

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Unable to check HP printer ink levels via Supply Levels

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