Optonline cust. can't send/receive email on iPhone

P-Trainer,

What is your incoming mail server in Entourage?

The outgoing on the mail helper is cwmx.com because optonline doesn't relay email when you are off their network. When you are connected to EDGE with AT&T you are not connected to Optonline's network, and optonline won't relay email for you.

Hope this helps,

Nathan C.

P-Trainer,

No, I provided a solution that will work while connected to EDGE, and that is cwmx.com.

Whether or not optonline chooses to relay is their choice and business decision to make. Many ISPs don't relay because servers that relay can potentially be exploited by spammers. If you want to use Optonline's outgoing server on EDGE, that would be a change for Optonline to make.

While you are connected to EDGE you can use cwmx.com as your outgoing mail server and send any email address you like. However, it only works on EDGE.

This article contains more information:
http://docs.info.apple.com/article.html?artnum=305634

Hope this helps,

Nathan C.

For outgoing mail on Optimum Online the following hostname can be used to authenticate so outgoing mail can be sent from any network including EDGE.

mail.optonline.net:587
with valid username and passwd for optimum online's network

Incoming mail can simply be mail.optonline.net

Hope this helps.

valechoxkimi, thanks very much! Your advice worked for me, i just got my iPhone today and was having trouble with my outgoing POP mail from Optimum. Sorry for bringing this post back from the dead, but maybe it will help some others.

Thanks, Nathan, that did the trick. Fortunately, I've switched to gmail, but on occasion still use Optimum.