Charter.net email setup

John,

There is a continue button below where it says:

The charter.net email settings provided on this site are intended for use on the iPhone using the AT&T EDGE network. These settings may not be compatible if the iPhone is connected to a Wi-Fi network or EDGE network from another wireless carrier.

Hope this helps,
Jennifer B.

I came to this forum looking for the same answer. I could not get Charter.net email setup through my iPod Touch but I did find a way that worked.

Launch iTunes and connect your iPhone or iPod Touch. Under Devices in iTunes, select your device and then goto the Info tab in the main area of iTunes. Scroll down and you'll find there is a checkbox to sync your email. If you are using the OS X Mail client on your Mac and have it working with Charter, iTunes will sync your iPod or iPhone correctly (it sets up the account automagically) and then you can send/receive email from your charter account.

For whatever reason, setting up email from the device itself just doesn't work...but setting it up through the iTunes sync works.

Make sure you don't run both your OS X Mail Client and iPod/iPhone client at the same time as you will find that Charter doesn't support this.

i have both old and new (3g) iphone. following the ideas posted here, i get intermittent incoming email, but no outgoing email.

if there really is a global answer, i wish someone would post it. please

Incoming mail


Host name, mail.charter.net
Username
password


Outgoing. turn off primary server.

use AT&T SMTP server.

Open the flyout, and type CWMX.COM in the Host name

I have no password or username.
port 25.


Make sure AT&T server is on, and the primary is off.

I can now send, whereas, before all I could do isn receive...

it is surprising how we all have the same charter, the same AT&T and the same iphones, but we have different variations of the same problem.

here is what i have come to . . .

using EDGE can work. Using WIFI does not.

For host name, i have better luck with POP then with MAIL

i also shortened the user name to exclude the @ . . . .

for outgoing, i turned the primary server OFF

i used the AT&T SMTP server.

i use cwmx.com i do this without the .25 at the end.

i turned OFF the SSL both incoming and outgoing.

outgoing server port 25

INcoming server port 110 (995 did not work for me)

shame on AT&T charging $30 per month and not helping with email.

shame on APPLE for offering an set up tool that plainly does not work.

steve

I can send and receive mail on my iphone but I can't send mail from my computer (I can only receive). I am using charter. I've tried the suggestions listed for the iphone but they are not working on my computer. Any suggestions?

I have been working with this most of the night. I am setting up the charter account on the iPhone as a secondary account. I have found that if you log off of the phone mail system and/or log onto the other mail account (work) that it seems to free up the Charter account on my desktop to send and receive. It truly appears that both cannot happen simultaneously (someone mentioned that earlier I believe).

I can't even get this far with my wife's Charter account on her Sprint phone.
hope this helps.

Having the same problem with charter.net email. Did you ever resolve the problem.

I'm in the same boat as many of the other Charter emailers here. I can receive, but cannot send. I'll try the edge trick and then the gmail route if I must. Any other suggestions?

Mike

change your incoming to pop.charter.net and change your outgoing to cwmx.com:25

HELLO!?!?!?!?!?

IS any anyone there?

Moderators? Genius bar genius'?

Is this post dead?

Not sure if this is still open. I can't send Email and receiving it is only half working?
Any fixes yet?

I entered my e mail and saw a message saying the settings for this charter.net address are intended for use on the atnt edge network. I see no continue button or anything tho. What can I do next?

I can not see a continue button. Is there a way to make the box disappear??

Thanks

John,

There is no way to make that box disappear. Is your browser window expanded fully? Can you scroll down on the page at all?

Hope this helps,
Jennifer B.