Previous 1 2 Next 16 Replies Latest reply: Feb 11, 2009 3:27 PM by deloreandude
lippido Level 1 Level 1 (30 points)
Every time I close iTunes it pauses then brings up a notice that another program is using the iTunes Scripting interface. The program will close in * seconds. There is a quit or don't quit button.

I've searched iTunes support and can't find anything about this. Can anyone tell me what this is and why all of a sudden I'm getting this notice? How can I correct this so that it doesn't happen? Is it okay to just quit?

Toshiba Laptop, Windows XP, iTunes v7.5, iPhone
  • polydorus Level 6 Level 6 (11,950 points)
    I don't have a specific answer, but do you have any third party programs/plugins that make use of your iTunes music, they are the sort of thing that would use the scripting interface.

    Windows live messenger can make iTunes pop up from minimised but I haven't heard of it doing this.
  • lippido Level 1 Level 1 (30 points)
    Nothing that I am aware of. I started using iTunes back in September 2007 when I purchased an iPhone. I haven't loaded any new software at all since then.

    It started about 3 days ago out of nowhere when I went to shut down iTunes and power off. I have done a lot of renaming of songs, albums and adding album covers. I don't want to lose anything and am afraid to hit the quit button if it is saving something I've changed.
  • Jimmyswimm Level 1 Level 1 (10 points)
    I ran into this same issue and I figured out what was causing the message to appear for me.

    I have a Logitech mx5000 wireless mouse and keyboard. The software that comes with this setup was causing my issue. As soon as I closed the program that starts up with windows it didn't give me that message. It could be a similar thing happening to you. If your keyboard has multimedia buttons on it the software that comes with it may be causing this to happen.

    I hope my .02 helps you out here.
  • Ejutka Level 1 Level 1 (0 points)
    I have been trying to figure-out this same problem for about 2 weeks. After I saw Jimmyswimm's answer I realized this is exactly what's happening to me. Installing my new MX5000 keyboard/mouse combo is exactly when this problem start occuring for me! Thanks!!!
  • lippido Level 1 Level 1 (30 points)
    Thanks. I too have a Logitech mx5000 wireless mouse and keyboard. I think it updated the software the other day and that is when this started happening.

    I haven't looked into it yet but it must be what is happening to me as well. Thanks for the info.
  • deadfish88 Level 1 Level 1 (0 points)
    Has anybody figured out a workaround to this issue aside from disabling the MX5000 keyboard or setpoint software? I'm getting the same problem, and it's annoying. My guess is that iTunes is set up as one of the "default" players in the keyboard hotkeys, but I can't figure out which one it is. Yet.

    Thanks!
  • plumbum27 Level 1 Level 1 (0 points)
    Anybody come up with anything? Same problem here....Logitech issue.
  • bmilligan Level 1 Level 1 (0 points)
    Same problem with a new Dell XPS M1730. I notice it has multimedia buttons across the front (and probably a load of software to run them). Any fix?
  • pelafdf Level 1 Level 1 (0 points)
    hi ,all
    I want to know,how to add the photos file to ipod in iTunes COM Interface Documentation ,my email:keith.zhuang@hotmail.com
  • A Mazur Level 1 Level 1 (25 points)
    Hi lippido,
    I too was receiving the error. For me it was my plugin to Pidgin (IM cleint) that was causing this. The plugin displays the iTunes song I am playing as my idle message.
    Once I disabled the plugin iTunes closed with no message.

    So foresure some app or service is tied to your iTunes. I would suggest to start closing down, one by one, any open apps or unneeded system services to see which is binding to iTunes.

    Hope this helps.
    Tony
  • EasyR Level 1 Level 1 (0 points)
    The Logitech setpoint software is the problem here. Remove it from the startup folder, so it is not running in the tray when your PC starts, or close it before closing iTunes.
  • EasyR Level 1 Level 1 (0 points)
    The Logitech setpoint software is the problem here. Remove it from the startup folder, so it is not running in the tray when your PC starts, or close it before closing iTunes.
  • Glen Williams Boy Level 1 Level 1 (0 points)
    To confirm with a comment below. I turned off the Logitec MX5500 program running at start up and the problem went away.
  • Bernard Danger Level 1 Level 1 (0 points)
    I get this "Scripting Interface" error and I am NOT running the Logitech software mentioned. I'm running iTunes on a Dell XPS M1730 Laptop w/ Vista. I've never loaded any software from Logitech on here, but the Dell Support Center and PC-cillin antivirus is running. ANyone out there seen this error without Logitech in the mix?

    I'm OK with having to wait for the app to close - I just wonder if I'm risking any long-term issues since SOMETHING is referencing that iTunes script?
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