AIRPORT EXTREME AND ADSL (ALICE)

Greetings everyone,
I have a Powerbook G4, which is a little older than most but here is the problem. I just arrived in Sicily and I purchased the Airport Extreme for my ADSL(Alice modem) provided by the internet company. Well I am able to go through the entire setup and see the base but once I go to connect to the internet utilizing PPoE, it states that it is unable to connect (password is wrong). The thing is, it is right! If I connect to the Alice via LAN, it works fine. Is there something I am doing wrong? Is the ADSL (Alice) not compatible with the Airport? I have tried connecting with multiple and even my neighbors set ups. The process has taken 2 weeks so far. Please someone take a few mins to help me out. The ADSL(Alice) only have 2 ports and I have multiple computer products to run(Sony Playstation, Sony Computer, Vonage, and my sons desktop). Any help would be generous!

powerbook g4, Mac OS X (10.4.10)

Posted on Jan 7, 2008 9:10 AM

Reply
2 replies

Jan 13, 2008 9:41 AM in response to bigmitch

Bearing in mind that I don't know anything about the specifics of your "Alice modem" - one comment: the PPPoE protocol should be handled by only one device. If your Alice modem is configured to handle PPPoE, then you shouldn't also configure the base station to handle PPPoE. If your Alice modem isn't configured to handle PPPoE, then your base station needs to be configured to handle PPPoE. But under no circumstances should any of the devices connected to your base station (like your Mac) be configured to handle PPPoE.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AIRPORT EXTREME AND ADSL (ALICE)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.