Previous 1 3 4 5 6 7 Next 104 Replies Latest reply: Feb 26, 2008 11:29 AM by TriBarth Go to original post
  • Pianoman81 Level 1 Level 1 (0 points)
    hi there!

    back again, it's round 1.1.3.... gong!

    so I have a, let's say, special version of iphone 1.1.2..... so what do I do now?
    Just upgrading or what? 'cause some tried to do so and the Iphone was fully locked then.

    any suggestions? christian, please feel free to send me a mail! worked it out once, so....

    kind regards,

    elehat@mac.com
  • Concupiscence Level 1 Level 1 (10 points)
    My phone is technically unlocked. It can be activated with an eplus sim card in it, but the phone claims there's no signal and some of Apple's support staff have told me it's a problem with eplus, although the sim card works on other phones and show there's coverage. Other Apple support members (the more senior ones you get to talk to when you get pushy) have told me from day one that it is a known problem and that they are working on it to resolve it.
  • aTallMacUser Level 1 Level 1 (0 points)
    Concupiscence,

    Have you tried to do a complete restore (not putting back an backup) of the firmware with your Ecard plus card in the iphone?

    That did it for a Swedish SIM card.

    /Patrik
  • lucat Level 1 Level 1 (0 points)
    Hello. Also I bought a iPhone unlocked at Orange shop (at 749 €) and was replaced after few days by Apple for a problem. When I received it again, news, it was locked. I wrote all the story:
    http://discussions.apple.com/thread.jspa?threadID=1348648&tstart=0
    Well, from Jan. 8th until this morning my iPhone does not work with my sim card from MonacoTelecom and Vodafone. It's incredible, Apple is not serius. Orange made the unlock, they say, but the iPhone is still locked, like a country lock.
    This is my last terrible experience with Apple products.
  • Concupiscence Level 1 Level 1 (10 points)
    Thanks, atallMacUser, yes. I tried that about 10 times, and many other things. I've been nagging Apple on the phone every day. Apparently it's an eplus-specific problem.
  • Concupiscence Level 1 Level 1 (10 points)
    Hi lucat. I read your other thread. Funny, they have been telling me the same thing: They are waiting for a solution from the US. I guess you can just wait for ever. I've been nagging them every day nevertheless and I'll continue to do so. If you feel you've been conned write them a letter explaining your complaint and giving them the opportunity to make it right. Give them a deadline. If they don't resolve the issue you can resort to take legal action. Apple Sales int'l is based in Ireland and it's spectacularly easy to suue Irish companies in the sma11 cla1m's c0urt. You do it online for 5 euros. I've had good results on other occasions
  • faserferl Level 1 Level 1 (0 points)
    i bought an unlocked phone in germany
    then did the thing, we are not allowed to talk about.
    today i restored (not updated) to 1.1.3 (with itunes 7.6) with austrian t-mobil simcard in it
    works fine
    its great
    i am happy
    chance for apple to be my friend again.
  • lecomtesse Level 1 Level 1 (0 points)
    Have you downloaded the 1.1.3 ipsw files? And then restored it? If yes I am heading for it. Can you locate your phone on Maps?

    Thanks
  • faserferl Level 1 Level 1 (0 points)
    yes i downloaded first (itunse asked me if download or download&install)
    so just download and then restore
    locate in maps is very unexactly. i think it is not so developed in austria.
    in my opinion the location via gsm & hotspots is ridiculos, because i think its much easier to put a gps in the phone - but anyway its nice.

    regards
    bernhard
  • basty Level 1 Level 1 (0 points)
    Hi,

    I have got the same Problem with "Eplus / Germany" simcard. Allready called Apple-Care and even T-Mobile for ages. Everytime I hear something different like "Its not our fault..its apples fault..." - "its not ours fault its t-mobiles.." and so one. I am going to get nuts. Yesterday I talked for like 1 hour with Apple-Care again. Finally they told me, that they are working on an update. But for right now, they cant tell me whats the problem. After that call i tried T-Mobile again. On T-Mobile they told me, that they have allready fixed the bug, and that I have to go to the T-Mobile store to get it unlocked. Well this afternoon I went to the store..told them the story...but guess what..the T-Mobile guys didnt know about anything. They kept calling with some "secret" hotlines..but couldnt fix it.
    Now I tried to restore my iPhone like 5 times..even in the DFU Mode...iTunes keeps telling, that my Unlock was succeded. I can even use ANY D1 (T-Mobile) Cards - it works..but as soon as I plug in my Eplus/O2/D2 Card i have "no service".
  • aTallMacUser Level 1 Level 1 (0 points)
    basty,

    I dont know if it helps, but I know that som older SIM cards can get this error, do you have a brand new SIM card?

    /Patrik
  • Tim in Spain Level 1 Level 1 (10 points)
    Hi Basty,

    When your phone unlocks it will only work with the SIM card that you restored the software with. This was happening to me. I was restoring with my orange france SIM inside. Taking it out and putting in my Vodafone spain card and no signal.

    I then restored the phone with the vodafone SIM inside and it unlocked and works perfectly.

    So try restoring the phone using the Eplus card and restore while it is in the phone.

    Let me know how you get on!

    Tim

    basty wrote:
    Hi,

    I have got the same Problem with "Eplus / Germany" simcard. Allready called Apple-Care and even T-Mobile for ages. Everytime I hear something different like "Its not our fault..its apples fault..." - "its not ours fault its t-mobiles.." and so one. I am going to get nuts. Yesterday I talked for like 1 hour with Apple-Care again. Finally they told me, that they are working on an update. But for right now, they cant tell me whats the problem. After that call i tried T-Mobile again. On T-Mobile they told me, that they have allready fixed the bug, and that I have to go to the T-Mobile store to get it unlocked. Well this afternoon I went to the store..told them the story...but guess what..the T-Mobile guys didnt know about anything. They kept calling with some "secret" hotlines..but couldnt fix it.
    Now I tried to restore my iPhone like 5 times..even in the DFU Mode...iTunes keeps telling, that my Unlock was succeded. I can even use ANY D1 (T-Mobile) Cards - it works..but as soon as I plug in my Eplus/O2/D2 Card i have "no service".
  • basty Level 1 Level 1 (0 points)
    Hey Tim,

    thanks for your answer - but I allready tried to unlock it with my Eplus SIM. Problem is, that I recive a "Unlock successfull" with itunes. After some Minutes i recive a Message that the registration cant go ahead, because I need to have a available GSM Signal.
    Means, as soon as I try to unlock it with my Eplus Sim, i dont even have a Signal during the registration.

    @aTallMacUser: My Sim Card is about 5 Years old. But I have allready tried a brand new Eplus Sim from a friend. Sim is about 1 week old..same Problem
  • aTallMacUser Level 1 Level 1 (0 points)
    basty,

    Here is my experience:
    I friend who had a 5 year old SIM card did have your problem, he could restore the iphone with it and then it worked, but if he changed the SIM card to another he got "No Service".
    I have two brand new swedish SIM cards (different operators). I have done a restore on one of them and could swap to the other without getting "No service"...

    Maybe you could do a restore and activation using your friends new card and see if you get a "No service" with his card. It could be that you need a brand new SIM in the phone when you do the restore.

    Regards
    Patrik
  • Concupiscence Level 1 Level 1 (10 points)
    Basty, I have exactly the same problem. I would also add, that if I activate the iPhone with an eplus sim card in it, the phone claims that there's no signal and continues to claim that there's no coverage after inserting a t-mobile sim card in it. To make the iPhone work with a t-mobile sim card again I have to restore it and activate it again with the t-mobile sim card in it. This seems to be a tactic built into 1.1.3, that makes the iPhone "call" Apple every time one changes carrier. iTunes then gives permission or not to do so. Not quite what one would expect from an unlocked phone.
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