1602 and 1604 errors when updating to 1.1.3 firmware

samething happened here!

Can anybody help!

I had the same problem. I did a complete RESOTRE, and all the new software showed up.

Message was edited by: gotabmac

same here! i didnt buy the update with the mail app etc. yet, but i updated for the movie rental thing and i got an error saying it couldnt update. then it went into recovery mode. (the itunes and plug screen) so i restored it and it got an error. i tried one more time and it got a 1603 error....

Same problem here. I've tried everything short of restoring the iPod itself, and nothing works.

Everyone reading this should be aware, though, that this is prior to purchasing the new applications package. This is just the free 1.1.3 update that fails; I haven't bought the January update yet since I haven't been able to get past this step.

is that we did not pay money, so we can not get upgrade working?

well the free update only allows the ipod to read itunes movie rentals. oh and im downloading the 7.6 itunes. maybe it will work after that.... question: can you buy the update with itunes money?

No. There were two updates released today. One is a free firmware upgrade, the 1.1.3 update, that enables movie rentals and has some bug fixes. It's also a prerequisite to installing the paid January software update. We can't even get to that part because we can't get the 1.1.3 part to work.

I'm on 7.6, as is the original poster, and we still get the 1602 errors.

I'm also getting this error - I've uninstalled, reinstalled, nothing. I haven't tried the $20 upgrade yet, I'm guessing it won't work either.

even worse .
I try to restore , still 1602 error , and lost link with itune.
what can I do now? -:(

Question to those posting: How are you connecting your iPod to your computer? I'm using a USB 1.1 connection, which I'm starting to think might be the problem...

I had all of these problems, and I was able to fix them with the following process. Here is what I did:

My setup:

Apple Max OS 10.4.10, Mac G4, with 3rd party USB 2.0 card.

1. Upgrade to iTunes 7.6 and Quicktime 7.4, Restart and repair permissions

2. Purchase the iPod Touch Upgrade - It took two tries to purchase. I had to accept to two agreements, and then got an error. I purchased the upgrade again and got an instruction screen. iTunes appeared to download a very small file.

3. Sync my touch (I still had not upgraded to firmware 1.1.3)

4. The touch synced, but I had no new functions.

5. I clicked upgrade, and downloaded the 165GB file.

6. While the file was downloading I undocked my iPod touch and restarted it.

7. When the download was complete, it gave me an unknown error because my iPod was not connected.
8. I connected My iPod and tried to install the update. After several tries, I always got a 1602 error.

9. I restarted my computer and did a hard restart of my ipod touch. This did not work, I still had 1602 errors.

10. At this point, I chose to RESTORE my iPod Touch.

11. After the restore, I chose not to restore any content, and just tested the firmware update. EVERYTHING worked great!

12. I synced my iPod touch while I watched the keynote. 45 minutes later my sync was complete and 14 Gig of content was restored. The new functions are great. I have already read my .Mac email.

Message was edited by: gotabmac

Just tried to restore the iPod, and it gave me the same 1602 error. I've followed the online documentation for what to do when that error message appears (uninstall everything and reinstall), but it still doesn't work.

what i did was this (mind you, I'm using Windows XP and i did update Itunes to the current version)

I downloaded the new 1.1.3 firmware and then when I hit restore, I also held down the shift key, navigated my way to the where the firmware was downlowded and then selected the firmware. After that, it seemed to restore and install the firmware.

ok unpluged ipod. went to itunes 7.6. restarted. pulged ipod back in and restored and.... it worked!