1602 and 1604 errors when updating to 1.1.3 firmware
So like many people today, I tried to update my Touch's firmware to 1.1.3. Using iTunes 7.6, I downloaded the file, but then when it goes to update, it gets stuck on the "Preparing iPod for update" step and then comes back telling me that the iPod could not be updated, giving either a 1602 or 1604 error. I can restore back to the 1.1.2 firmware with no problems, but after multiple attempts, multiple reboots, multiple reinstalls of iTunes, and multiple forced restores, I still can't update the firmware to 1.1.3, getting the same error each time. A quick Google search reveals that I'm not the only one having this problem, so I hope a fix is worked out quickly. I guess I shouldn't be in much of a hurry, seeing as there appear to be a slew of other problems with the new application pack anyway.
same here! i didnt buy the update with the mail app etc. yet, but i updated for the movie rental thing and i got an error saying it couldnt update. then it went into recovery mode. (the itunes and plug screen) so i restored it and it got an error. i tried one more time and it got a 1603 error....
Same problem here. I've tried everything short of restoring the iPod itself, and nothing works.
Everyone reading this should be aware, though, that this is prior to purchasing the new applications package. This is just the free 1.1.3 update that fails; I haven't bought the January update yet since I haven't been able to get past this step.
well the free update only allows the ipod to read itunes movie rentals. oh and im downloading the 7.6 itunes. maybe it will work after that.... question: can you buy the update with itunes money?
No. There were two updates released today. One is a free firmware upgrade, the 1.1.3 update, that enables movie rentals and has some bug fixes. It's also a prerequisite to installing the paid January software update. We can't even get to that part because we can't get the 1.1.3 part to work.
Question to those posting: How are you connecting your iPod to your computer? I'm using a USB 1.1 connection, which I'm starting to think might be the problem...
I had all of these problems, and I was able to fix them with the following process. Here is what I did:
My setup:
Apple Max OS 10.4.10, Mac G4, with 3rd party USB 2.0 card.
1. Upgrade to iTunes 7.6 and Quicktime 7.4, Restart and repair permissions
2. Purchase the iPod Touch Upgrade - It took two tries to purchase. I had to accept to two agreements, and then got an error. I purchased the upgrade again and got an instruction screen. iTunes appeared to download a very small file.
3. Sync my touch (I still had not upgraded to firmware 1.1.3)
4. The touch synced, but I had no new functions.
5. I clicked upgrade, and downloaded the 165GB file.
6. While the file was downloading I undocked my iPod touch and restarted it.
7. When the download was complete, it gave me an unknown error because my iPod was not connected.
8. I connected My iPod and tried to install the update. After several tries, I always got a 1602 error.
9. I restarted my computer and did a hard restart of my ipod touch. This did not work, I still had 1602 errors.
10. At this point, I chose to RESTORE my iPod Touch.
11. After the restore, I chose not to restore any content, and just tested the firmware update. EVERYTHING worked great!
12. I synced my iPod touch while I watched the keynote. 45 minutes later my sync was complete and 14 Gig of content was restored. The new functions are great. I have already read my .Mac email.
Just tried to restore the iPod, and it gave me the same 1602 error. I've followed the online documentation for what to do when that error message appears (uninstall everything and reinstall), but it still doesn't work.
what i did was this (mind you, I'm using Windows XP and i did update Itunes to the current version)
I downloaded the new 1.1.3 firmware and then when I hit restore, I also held down the shift key, navigated my way to the where the firmware was downlowded and then selected the firmware. After that, it seemed to restore and install the firmware.