iPhone stuck in "headphones" mode

Earlier I accidentally grabbed my iPod headphones instead of my iPhone headphones and I think I may have jammed them in there too far. Because now I can't hear any of the keyboard clicks or sounds and when I receive a text message there's no sound either. And when I receive a call it won't allow me to hear the person on the other line unless I put my headphones in or use the speaker function. And when I turn the ringer volume up/down it says "headphones" in parentheses as if it's been set to "headphones" mode or something! Is it possible that I jammed them in so far that my iPhone thinks my headphones are still plugged in? Did I just totally ruin my iPhone? What do I do? Anyone know how I can fix this? Thanks!

Windows XP Pro

Posted on Jan 15, 2008 9:14 PM

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Posted on Sep 20, 2016 6:01 AM

I cannot believe I had this issue today - literally 4 days before I get the iPhone7. I went into panic mode and spoke to Apple Support chat online - we spent almost an hour testing voice memos, restoring my phone from backup and as new - no luck. Then we got cut off 😕


But then someone else took over and 'kindly' warned me that I was out of warranty so I would be liable for any hardware costs. YAY! However they told me of the simple trick of getting a cotton bud and gently inserting it into the jack to clear it out. I had no cotton buds so I delicately used a cocktail stick. Five mins later of tiny bits of lint coming out, hey presto! A bigger ball comes out and my phone went back into ringer mode! I could have cried. Literally.

928 replies

Feb 24, 2016 9:19 PM in response to D.S.

Liquid damage is irreversible. If you know or suspect that liquid has entered one of your device's ports, you should start planning on replacing the device as soon as possible (at least be sure you are backing up your device regularly so you do not lose anything when it eventually shuts down completely). Since corrosion caused by liquid damage is not repairable, you will likely be looking at the out of warranty replacement cost for your device (found here: http://www.apple.com/support/iphone/repair/). With that being said, the replacement cost is normally only around half of the device's full retail value.


If you are experiencing this issue and know that no liquid has entered any of your device's ports, restore as new and check to see if the issue persists. If it does, this is something that would be covered by your warranty or AppleCare+. If you are already outside of warranty or service agreement coverage, you could try your hand at cleaning out the headset port. Lint does tend to accumulate in the headphone jack and Lightning port and this can absolutely cause issues. Powering the device off and (carefully, paying special attention to avoid scratching the connecting pins in the Lightning port) using a paperclip to remove any built-up debris will result in improved performance with headphones and charging/syncing cables.


I've never seen this particular issue with the iPhones I've owned over the last 4 years (4S, 5s, 6, and now 6s). I do have a friend who's experienced this and at least one of those times I know his iPhone (6s) had been temporarily submerged in water.

Aug 16, 2016 3:13 PM in response to willgil8

I'm so gobsmacked at the help that worked through such a simple technique, I had to create an account in order to reply to say thank you! I tried everything from a "Techie" minded point of view, yet dismissed something so simple, and the sucking worked! I had Soundcloud playing and as I started to suck I could heard it crackle through, so I continued and it is now working fine 🙂 Many thanks!

Nov 28, 2016 6:42 AM in response to SoCalSkippy

I've just had this problem - definitely a software problem in my view - my iPhone 5s is up to date...

Was running bbc iplayer yesterday on blue tooth hands free.. today the phone thinks it's plugged into headphones...

rebooting made no difference. Tried cleaning the jack plug and plugging in headphones....didn't work.

Started iplayer which now had no sound - plugged in headphones - could hear audio through the headphones

on removal of the headphones - hey presto the audio on the phone started working again...hope this helps.

Apr 2, 2018 8:35 AM in response to SoCalSkippy

Mine was also stuck in headphone mode, I think a tiny water drop must have gotten in the jack when I dropped my phone in the snow. I tried everything else suggested on this page, to no avail. I finally pushed a few rice grains in the hole and left them overnight, with the jack facing up so water could evaporate out. The next morning I removed the rice grains out with a toothpick and-- magic-- phone working again.

Aug 22, 2018 12:52 PM in response to SoCalSkippy

I just wanted to pitch in because this worked for me and I know how frustrating this can all be. Well, I tried everything listed here, especially taking the headphones in and out over 30 times. When I put the Apple original headphones just as I happened to turn on the phone and then took them out it went to ringer for a few seconds before switching back to headphones. This made it feel like it was a hardware problem, not necessarily water-related, but rather more like debris being in there. I had already checked and cleaned it with a soft pipe-cleaner with no luck. It being switched to ringer momentarily gave me hope, so I plugged and unplugged... it would very sporadically switch and then go back to headphones. So I tried the lead powder, and that worked, but again, only for a few seconds. Then I sucked out the air and again it worked instantly, but wouldn't stay. Finally, I took a plastic q-tip, but just the plastic and wiggled it around in there before plugging the headphones in and out. This time it worked for good. It was perseverance, but the fact that it switched was a good indicator that it was physically stuck. And the lead powder and sucking out the air I think helped, with the plastic of the q-tip. The pipe cleaner was too soft. Anyway. I hope this helps someone. Right now it is still going...

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iPhone stuck in "headphones" mode

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