iPhone stuck in "headphones" mode

Earlier I accidentally grabbed my iPod headphones instead of my iPhone headphones and I think I may have jammed them in there too far. Because now I can't hear any of the keyboard clicks or sounds and when I receive a text message there's no sound either. And when I receive a call it won't allow me to hear the person on the other line unless I put my headphones in or use the speaker function. And when I turn the ringer volume up/down it says "headphones" in parentheses as if it's been set to "headphones" mode or something! Is it possible that I jammed them in so far that my iPhone thinks my headphones are still plugged in? Did I just totally ruin my iPhone? What do I do? Anyone know how I can fix this? Thanks!

Windows XP Pro

Posted on Jan 15, 2008 9:14 PM

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Posted on Sep 20, 2016 6:01 AM

I cannot believe I had this issue today - literally 4 days before I get the iPhone7. I went into panic mode and spoke to Apple Support chat online - we spent almost an hour testing voice memos, restoring my phone from backup and as new - no luck. Then we got cut off 😕


But then someone else took over and 'kindly' warned me that I was out of warranty so I would be liable for any hardware costs. YAY! However they told me of the simple trick of getting a cotton bud and gently inserting it into the jack to clear it out. I had no cotton buds so I delicately used a cocktail stick. Five mins later of tiny bits of lint coming out, hey presto! A bigger ball comes out and my phone went back into ringer mode! I could have cried. Literally.

928 replies

Jun 30, 2012 12:33 PM in response to SoCalSkippy

I have had the exact same problem following a drink that was knocked over, I thought it had only caught the front of my phone but clearly not as when I tried to make a call I couldn't hear anything only to discover it was stuck on 'headphone' instead of 'ringer'. I spent hours trying the tricks suggested on here - cotton bud, headphones in & out several times, rebooting - no change. Finally I read that someone had sucked the jack but it didn't work for them but thought I may aswell give it a go & hey presto the ringer is back on!!

Nov 29, 2012 5:24 PM in response to SoCalSkippy

I just wanted to post a quick message about my iPhone 4s water issue and resolution. I dropped my phone into a pot of water in the sink and didn't realize it was in the water for about 20-30 seconds. Once I realized the phone was submerged, I pulled it out and shook the excess water off. The phone remained powered on but started freaking out. The screen was interpreting the water as "touches" on the screen. So, the phone was typing on it's own, etc. I powered the phone down and used compressed air in the earphone jack as well as the speaker and microphone ports. The screen calmed down after about 1/2 day. For another 1/2 day, the home button would not function. After a long wait and a few restarts, the home button functionality returned. After that, the only issue I was left with was this "stuck in headphone" mode. While stuck in this mode, I could not play music (with or without headphones actually plugged in). Additionally, I could not hear anyone talking during calls without headphones plugged in. Here is what I did and it eventually started working...


I stored the phone in a bag of rice overnight two nights. During the day I placed the phone in the direct path of a small clip-on fan to just move air over and through the phone (as much as possible). I used a small rolled up piece of paper towel in the earphone jack, but no moisture came out. I tried sucking on the earphone port, but didn't notice any moisture. On the 3rd day someone called me and I answered the call while headphones were plugged in. While still on the call, I disconnected the headphones and the phone FINALLY came out of headphone mode. Everything returned to normal.

Mar 14, 2013 10:24 PM in response to SoCalSkippy

This happened to my phone today. I couldn't hear a fairly important call. I tried the various suggestions on here - bobby pin, plugging the headphones in and out, the hairdryer and using the bellows I clean my DSLR's sensor with. None of them worked. I live in Sydney, Australia and it's summer here so it wasn't the cold that made it freeze up on me. My husband was going to take it to the Apple store but this is what worked when all of the above didn't.


Finally, I sucked the socket and after doing this a few times, it worked.


I now have it working again and my phone has a big smile on its face.

Jul 27, 2013 8:20 PM in response to SoCalSkippy

My iPhone 5 just started doing this earlier as well. I tried updating it, sticking headphones in and out numerous times, sticking it in really hard, all sorts of things and suggestions with no luck. Then I finally tried the sucking of the headphone hole and waaalaaah!! It was working again!! Sounds strange but definitely worked for me! Give it a shot if nothing else is working...

Oct 4, 2013 9:23 PM in response to SoCalSkippy

After trying all the suggestions using cotton swab and alcohol to clean the headphone slot, try using a hairdryer. Let the hairdryer blow directly towards the headphone slot for about 10-15mins using the dryer's minimum setting. Setting the dryer above minimum will get your iphone's aluminum body too hot to hold eventually. It worked for me after gettting sea water into my phone.

Jan 24, 2014 12:40 PM in response to SoCalSkippy

Hello everybody


Greeting from Iran, I had the same problem and I tried all this methods such as unplugging several times and rebooting my phone, after all my mobile was still in the status of headphone.

But my problem solved for me in an absolutely strange way, which I d like to share it with u.

I set a alarm and then after ringing out, u would have you mobile in a non- headphone mode.

Jan 31, 2014 6:17 PM in response to SoCalSkippy

I had this same problem and thanks to the guy who suggested sucking on the jack and to the other who pushed the ringer button while sucking, my phone is now "unstuck" from headphone mode! Yay! Here is what I did:

1: sucked on the headphone jack.... Nope didn't work

2: took iPhone out of the case.... Still nothing

3: sucked on jack while pressing the "up" volume button... MAGIC! It works and instead of saying headphone it said ringer! Just to be sure I tested with music, sure enough it was working!! Thanks whoever you are that suggested these two things!!

Feb 21, 2014 9:24 AM in response to SoCalSkippy

i've tried all the suggestion listed here but its no good to me, But when i was about to give up, I accidentally press my home button, and there comes SIRI, i talked to this virtual assistant telling her whatever on my mind that time. At first, Siri is not responding.. But after about 2-3 minutes, she suddenly responded and alas!! My iphone is back to ringer mode. Hope this information would help. :)

Sep 14, 2014 11:22 PM in response to SoCalSkippy

My iphone 5 volume stopped working but the ringer still worked. also when I put the head phones in the volume on the headphones worked.

when I was adjusting the volume on the side of the phone it was adjusting the headphone volume but I didn't have headphones in it.


tried blowing in the bottom of the phone, using a qtip to insert into headphone jack, but all didn't work.


I just updated my phone OS and the volume works perfectly fine on youtube and music as well 🙂


hope this helps.. I think you'll just have to try a bunch fo different things.

Jan 26, 2015 7:06 PM in response to SoCalSkippy

Was having same issues, iPhone stuck in headphone mode, so solutions worked.. I also dropped in into the toilet in our staff bathroom as it was flushing. As a last resort after reading these posts I was going to "suck out the moisture" with my mouth. I just couldn't bring myself to do it given its previous location, even despite the 59 Clorox wipes I took to the phone. I took a small nozzle attachment and my vacuum cleaner and held it ovet the jack for 10 seconds.... BAM problem solved.

Jan 13, 2016 10:21 AM in response to chaps2468

Not sure if the headphones trick worked or not, but I dropped my phone in the sink full of water. Pulled it out immediately and dried it off. Tried several times to do the headphone trick and it wasn't working. Tried it once more and after unplugging the headphones it still didn't work. So I pressed on the home button to talk to Siri without headphones in and the voila! It worked. Guess Siri realized I wasnt talking to her through a headphones mic.

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iPhone stuck in "headphones" mode

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