You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone stuck in "headphones" mode

Earlier I accidentally grabbed my iPod headphones instead of my iPhone headphones and I think I may have jammed them in there too far. Because now I can't hear any of the keyboard clicks or sounds and when I receive a text message there's no sound either. And when I receive a call it won't allow me to hear the person on the other line unless I put my headphones in or use the speaker function. And when I turn the ringer volume up/down it says "headphones" in parentheses as if it's been set to "headphones" mode or something! Is it possible that I jammed them in so far that my iPhone thinks my headphones are still plugged in? Did I just totally ruin my iPhone? What do I do? Anyone know how I can fix this? Thanks!

Windows XP Pro

Posted on Jan 15, 2008 9:14 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 21, 2017 8:59 AM

i tried everything i could think of i sucked on the headphone jack look to see for debris or anything suck and nothing i turned it on and off several times and still nothing so i was desperate i grabbed my blow dryer i set it on high and bam it worked i could hear everything hope this helps you an saves you money User uploaded file

928 replies

Nov 14, 2011 2:51 PM in response to awillimd

I had the same thing happen to me but when I upgraded to the OS 5 it went away. Now it auto updated to OS 5.0.1 the problem is back. It comes and goes. I restored back to before it updated to OS 5.0.1. So far it's ok but I've not listen to anything for any long time to really see if it's fixed. I too called Apple for support and we did a complete restore. Not to mention that went the new iTunes update lost my entire library of music, audio books and movies. They were able to recovery some but not all :( so I still trying to get my iPad 2 and iPhone 3GS to working as the now I'm also having wifi issues.

Nov 14, 2011 7:31 PM in response to SoCalSkippy

I know this post is kind of old, but I have the Iphone 4 and just had this problem a second time. On the first time having the problem I thought my phone was messed up so I took it to the Apple store where they replaced my phone. This time I just thought it was kind of strange me having the same problem again after I used my aux jack plug in my car. So I googled to see if anyone else had the same problem and to my surprise I see many others have. Well I tried the "jack sex" option with the headphones as well as the aux cord, but it didn't work. So I finally used a q-tip my breaking off one of the ends and it actually worked. After a few sticks of going in deep it worked my phone got out of headphone mode and back to regular mode. Apple needs to really get this fixed. Hopes this helps anyone else that has this problem.

Nov 18, 2011 9:52 PM in response to SoCalSkippy

Well my issue came down to operator error.😟 After all the poking and whatnot, I deciding to to take the phone out of the protective case. And there it was the mute switch just above the volume buttons was on the whole time. There goes my excuse for not answering when family calls. 😝


FYI: For symtoms of mute switch...

Only rings and game sounds affected.

Music and videos stream played the audio.

Volume buttons showed as normal without earbuds in or "headphone" with them in.

Nov 20, 2011 2:39 PM in response to bigbillpns

I agree that moisture is the likely culprit. My wife's phone was near the sink this morning and may have been splashed a little...problem started later in the day during a call. After reading all these posts and trying all including the sucking routine it worked after a few more draws on the headhpone connection AND the speaker area. Clearly will move her charger to a safer area!


Thanks for the "technical" solutions!

iPhone stuck in "headphones" mode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.