iPhone stuck in "headphones" mode

Earlier I accidentally grabbed my iPod headphones instead of my iPhone headphones and I think I may have jammed them in there too far. Because now I can't hear any of the keyboard clicks or sounds and when I receive a text message there's no sound either. And when I receive a call it won't allow me to hear the person on the other line unless I put my headphones in or use the speaker function. And when I turn the ringer volume up/down it says "headphones" in parentheses as if it's been set to "headphones" mode or something! Is it possible that I jammed them in so far that my iPhone thinks my headphones are still plugged in? Did I just totally ruin my iPhone? What do I do? Anyone know how I can fix this? Thanks!

Windows XP Pro

Posted on Jan 15, 2008 9:14 PM

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Posted on Sep 20, 2016 6:01 AM

I cannot believe I had this issue today - literally 4 days before I get the iPhone7. I went into panic mode and spoke to Apple Support chat online - we spent almost an hour testing voice memos, restoring my phone from backup and as new - no luck. Then we got cut off 😕


But then someone else took over and 'kindly' warned me that I was out of warranty so I would be liable for any hardware costs. YAY! However they told me of the simple trick of getting a cotton bud and gently inserting it into the jack to clear it out. I had no cotton buds so I delicately used a cocktail stick. Five mins later of tiny bits of lint coming out, hey presto! A bigger ball comes out and my phone went back into ringer mode! I could have cried. Literally.

928 replies

Feb 15, 2012 3:27 PM in response to Zylyph

Hi Guys,


I was having the same issue from last few days. But today it got worst as it was happening frequently. I am still not figure out the issue that why it is happening. As i tried the following.

(1) Putting the headphone many times

(2) Put in the cold place

(3) Use hair dryer

(4) Clean the phone headphone socket


Nothing worked for me.


I figured out that there are only two reason it happens.


(1) my car stereo has a bluetooth and everytime i connect to that it happens

(2) I am using a china made car charger


Anyways my problem sorted out when i put the phone on the charger and take out the charger pin 3 - 4 times and suddenly i hear the noise of the charger getting connected.


So try this it may works for you.

Jan 20, 2013 1:06 PM in response to SoCalSkippy

this happened to me- i was crying before finding this post -so I stuck a cotton bud inside- this did nothing-

then got my Hoover and hooved the f* out of it! haha then it started playing the music

yay


i did also drop the phone in snow for about 7 mins before i realised it was missing

infact i dropped it twice into snow- both times not realising it fell out of my pocket- (shakes head)

i was frolicking and caused harm to my phone-

we do not get snow in london- i was a tad excited!

Jan 26, 2013 11:33 PM in response to SoCalSkippy

Hi there! I founds myself in the same boat just recently with my iPhone 4 stuck on headphone mode! I found a solution by cleaning out my photos and videos and clearing up the memory on my phone as somebody else had noted in a previous post.... As soon as I had done that my iPhone reverted back to normal ringer status and I can now listen with loud speaker an not have to use headphones! Please give this a try before trying any extreme measures! Hope this post helps..... Thanks everyone!

Feb 27, 2013 5:49 AM in response to SoCalSkippy

Found a solution, simply by mistake!


I tried everything that has been posted here:


- Plugging and unplugging the headphones many times (using more than one set of headphones)

- Reboot

- Shutdown and restart

- Play a song, pause, remove headphones

- Q-tip

- Airplane Mode


Nothing had worked so I finally gave up and made an appointment with the Genius Bar for the next day.


I went to bed and set the phone on vibrate so I could 'hear' if someone called me.


The next morning, much to my surprise, my iPhone alarm sound woke me up. It took me several seconds to realize what had just happened, my phone wasn't stuck on headphones anymore. The alarm was going off and I could hear it.


So one of these three things did the trick for me:


1. Vibrate mode (althought I have no idea why that would work)

2. Time (simply leaving it alone over night)

3. Alarm (maybe the alarm going off is what fixed the issue)


Appoitment with Genius Bar canceled.

Jul 1, 2013 9:53 PM in response to Shotokan8

I do not know anything about the repair shop you listed but I have used http://www.iresq.com/ 2 times and highly recommend them. They repaired an audio jack & cracked screen on my daughter's ipod touch. They were fast and very reasonable. They are out of Olathe Kansas.


They are A+ rated on Better Business Bureau

https://www.bbb.org/kansas-city/business-reviews/computers-service-and-repair/ir esq-in-olathe-ks-99127854#sealclick

Sep 16, 2013 2:35 PM in response to KentwoodWarrior

I hate to state the obvious, but Didnt you say in your OP you just bought it August 28th? Bring it back to the Apple store you bought it from; or actually any Apple store. If you bought it used, I would bring it back to an Apple store anyways and tell them the Dealer you bought it from was out of state and now closed(A trick I've told my Customers for years)...It may still be in Warranty. If it's out of warranty, you'll need to take it to a repair shop like mine. Make sure theyre like what I described above.

Sep 16, 2013 2:44 PM in response to KentwoodWarrior

Well, it's gonna cost ya then. The part obviously needs to be replaced. And if the Repair Shop you take it to doesnt know how to "Cover their tracks" as I call it, you'll be out of warranty for any future issues. If I were you, I would find the time to take it back.


Do not go on Youtube and think you can open that phone by yourself. Those phones have been opened before and are WAY easier than reality, AND, they do not show you all the steps.I cannot tell you how many people come into my shop every week on DIY phone repairs that have gone bad. It usually costs alot more too...or bricks your phone.

Dec 18, 2013 2:21 PM in response to ArturoSegura

I not responsible for any damage. Have a licensed tec check for this problem

To all of you that have had headphone problem and nothing works and have had the possibility of water damage.

This can happen up to a year after water or other liquids have come in contact with the phone.

Oxidization starts to form on the board around the socket where the head phone assembly harness plugs int the board.

If you are not a technition then don't tear apart your

1 power off phone

2 pull battery cover off

3 unscrew battery jack cover

4 carefully lift up on battery jack from the side that faces away from the battery

Don't over bend or crease cables

5 un screw the cover in the upper left hand side of phone under camera.

6 carefully unplug all plugs under cover

7 lift off camera

8 with a twenty power loop inspect around all sockets for green oxidization.

9 if found take the smallest needle you can buy AND EVER SO CAREFULLY Clean the oxide off the board

Warning do not pick at anything on the board at any time you don't feel comfortable doing this abort and put your phone back to gather.

Good luck

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iPhone stuck in "headphones" mode

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