iPhone stuck in "headphones" mode

Earlier I accidentally grabbed my iPod headphones instead of my iPhone headphones and I think I may have jammed them in there too far. Because now I can't hear any of the keyboard clicks or sounds and when I receive a text message there's no sound either. And when I receive a call it won't allow me to hear the person on the other line unless I put my headphones in or use the speaker function. And when I turn the ringer volume up/down it says "headphones" in parentheses as if it's been set to "headphones" mode or something! Is it possible that I jammed them in so far that my iPhone thinks my headphones are still plugged in? Did I just totally ruin my iPhone? What do I do? Anyone know how I can fix this? Thanks!

Windows XP Pro

Posted on Jan 15, 2008 9:14 PM

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Posted on Sep 20, 2016 6:01 AM

I cannot believe I had this issue today - literally 4 days before I get the iPhone7. I went into panic mode and spoke to Apple Support chat online - we spent almost an hour testing voice memos, restoring my phone from backup and as new - no luck. Then we got cut off 😕


But then someone else took over and 'kindly' warned me that I was out of warranty so I would be liable for any hardware costs. YAY! However they told me of the simple trick of getting a cotton bud and gently inserting it into the jack to clear it out. I had no cotton buds so I delicately used a cocktail stick. Five mins later of tiny bits of lint coming out, hey presto! A bigger ball comes out and my phone went back into ringer mode! I could have cried. Literally.

928 replies

Feb 1, 2010 2:08 AM in response to dakeeper

Very strange.. I waited till my Iphone heated up ( playing towermadness) checked the the ringer volume .. HEADPHONE then changed the ringtone. presto switched back to RINGER. IMHO this is a software issue...PLEASE APPLE READ THIS AND DO SOMETHING ABOUT IT!!! It is becoming a frustrating problem having to put urgent and important calls on loud speaker.

Oct 5, 2010 1:38 PM in response to SoCalSkippy

Hello to all with this nerving headphone mode
I had this problem for nearly 1 year (iPhone is out of warranty...)
All hints from the net failed...
- Plug & unplug the connector several times
- reset iPhone
- uninstall and reinstall applications
- blow out the connector
- replace the headphone jack (that was a hard work!)

... ALL of these things failed

It's a temperature (hardware) problem. When the iPhone gets warm it switch to "headphone mode".
If you put it into the refrigerator for 2 minutes it works ok. Or if you blow it out it will work (cause it's cooling down) .... but just a few minutes...

Finally - I get in contact to the company where I bought the Flex cable and asked if they know about that problem. They answered that they wanna try to take a look at my iPhone... AND after 1 week I got it back...

IT'S FIXED!!!!

Get in contact with:
Mobile Parts Discount
shop@mobile-parts-discount.net
http://mobile-parts-discount.net

I suggest these guys to everybody with this problem
I will post this message also into other forum or discussions, cause I was searching for half a year about a solution in the net. There are 40,000 post referring this problem.

Best regards
Stefan

Please ignore my bad English

Dec 15, 2010 3:58 PM in response to SoCalSkippy

Right guys - I've been looking into this problem for a while now and I have FINALLY found a solution thanks to baboom at the gsmhosting forum, but it's extremely tricky, not exactly ideal and really needs a new part (if anyone can give any more info on what part this is and where to get it please let everyone know).

First of all this is a HARDWARE DEFECT on the LOGIC BOARD with this tiny transistor http://i51.tinypic.com/ofawr5.jpg Don't let apple say that YOU did something wrong or that YOU broke it. There is a defect in the transistor highlighted that controls the headphone mode on or off which has gotten damaged by apple in the manufacturing process. It is very easy to damage this part when soldering because the heat damage point of the part is higher than the soldering temperature, which is probably what has happened in the apple factory in a small percentage of cases. It kicks it into headphones mode when the part heats up, i.e the phone gets hot (possibly due to the resistance)

If your phone goes into headphones mode when it gets hot, the only solution is to replace the part with a very fine soldering iron, but I have no real idea which transistor part it is (I've read it's an MMBT8099LT1 but this is unconfirmed). What you can do for now is bridge the two solder points on the left of the transistor in the picture and your phone will NEVER go into headphones mode - this means even when you plug headphones in. This is annoying, but less annoying than having to talk to people on speakerphone or not hear the sound on youtube videos and is the solution for now until we can find out what transistor it is or where to buy it. Hopefully Apple will RECOGNISE this problem and extend warranties to phones that have this defect, if not there is still hope.

SOURCE: http://forum.gsmhosting.com/vbb/f631/iphone-3g-always-headphones-mode-1017900

Jun 9, 2011 10:40 PM in response to peterfromsaintpete

Are we sure it's not an overheat issue?


My 3g model would get stuck in headphone more often than not. Within 5 minutes of use, the phone kicks me off the receiver and routes the audio to the earphone jack where nothing is plugged in. I've had this problem since I first got my phone. Many times I went to the Apple Store (5 min away) and complained. Mac geniuses were adamant there was nothing wrong with the phone itself is it was most likely lint or some other debris. They gladly got out a can of compressed air and voila, my phone was normal again. Over time this became so bad I couldn't bear it. I bought a bluetooth headset so I wouldn't lose audio. When I'm on the bluetooth long enough, the phone again sends the audio to the headphone jack and I have to manually set it back to the headset.


After much trial and frustration from Mac geniuses who don't seem to be that bright, I searched and searched until I found the problem. OVER HEATING! On a great many iPhones, this is a major issue. Some don't have the problem (my wife's phone is perfect). The processor heats up enough to short out something on the board which causes the phone to think the headphones are plugged in. Cooling of the phone restores it back to a normal working capacity. A can of compressed air blows at high pressure, but it's also cool. Spraying it into the jack simply cools the board and the phone returns to normal. I urge you to try placing your phone in the freezer for two minutes when in headphone mode. It should cool the board and your phone will restore itself to normal.


Apple knows this was yet another problem with a significant number of sold units. What company wants to admit such a crippling flaw which would force a recall? Apple could probably afford the repairs to all affected units but, it's the sudden drop in AAPL stock which is what they're afraid of. A little birdie told me this is the reason Apple store employees are instructed to admit nothing is wrong with the phones in any capacity.


So for now, cool your phones and see if that takes care of it. Those of you under warranty, get to an Apple store and demand a replacement!


I was going to purchase an iPhone 4 and use the 3g as an iPod. 3g will probably be more useful as a paper weight.

Sep 18, 2011 10:50 AM in response to redout

My iPhone 4 suddenly started acting up last night. Phone would ring but I could not hear anything from iPod or YouTube (unless I plugged in headphones.) It acted like headphones were plugged in when they weren't and hadn't been for days.


Multiple insertions of a headphone did not help, but hilariously sucking hard on the headphone input hole did the trick (at least for now.) Hope I didn't inhale something a toxic but my iPhone seems to be back to normal.


Although this problem could have more than one cause it apparently has been known for years. If Apple has published anything technical explaining cuases and solutions I'd love to see it. Better yet, it would be swell if it were fixed in the iPhone 5.


Message was edited by: arthuralex77


Message was edited by: arthuralex77

Nov 20, 2011 2:39 PM in response to bigbillpns

I agree that moisture is the likely culprit. My wife's phone was near the sink this morning and may have been splashed a little...problem started later in the day during a call. After reading all these posts and trying all including the sucking routine it worked after a few more draws on the headhpone connection AND the speaker area. Clearly will move her charger to a safer area!


Thanks for the "technical" solutions!

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iPhone stuck in "headphones" mode

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