iPhone stuck in "headphones" mode

Got my phone up against the window now (Wisconsin, 20 degrees out), went to headphones after 3 minutes of web surfing this morning. I'm saving energy, as I don't need to use the freezer.

I'm somewhat suspicious of the Apple metrics --- as I've posted before, I've had an Apple Genius I had very recently discussed the problem with tell me on my next visit that he'd never seen anything like it. I've also opened more than one case with telephone support, but had the latest of these also say that they didn't have previous reports. If you don't keep records (and the Genius bar does not keep specifics of your visit) you have no metrics.

There is a partial solution for those of you who bought your iPhone with a credit card. Many credit cards above base level cards (Gold, etc.) provide an insurance coverage, many of which double the manufacturers warranty, up to an additional one year. This will help you if you are out of warranty but before eligible for upgrade.

If we want to collect metrics, we should start another thread, perhaps titled "iPhone spontaneously switches to headphones mode" to discuss and collect comment only from those with this problem, and not the lint in the jack people. This thread is listed as solved, and the moderators have indicated that they can not change it back to unsolved.

I definitely agree about the title of a new thread. I think it should be open ended as you suggested, titled "iPhone spontaneously switches to headphone mode". I'm still not convinced that the issue is directly related to heat, or due to a faulty motherboard.

As for the trick of cooling the phone down, I haven't tried placing my phone in the freezer or a similar place, but after switching into headphones mode after typing a letter out on the phone, I let it sit idle all night. In the morning, my phone had not magically turned back to standard Ringer mode. So, I have my doubts about the cause or the solution for this problem. My phone got just as warm through casual use a couple years ago as does now, yet the problem didn't strike until recent months.

Guys:

As per previous discussion, have established new thread devoted specifically to the spontaneous switch to headphone problem. Please join in the Phone and messaging forum, thread titled

iPhone spontaneously switches to headphone mode

Thanks,

finnished

the new thread has been opened for the peeps having trouble with the heat making your phone slip into headphone mode

its here http://discussions.apple.com/thread.jspa?threadID=2360498&tstart=0

I replaced jack flexi cable in my iPhone 3G.
Headphone problem still remains 😟
It's very unlikely that the new jack flexi cable was damaged or full of dirt. It has to be motherboard or software problem.
If it's software, I hope Apple fix it 😟

You are a genius! I tried everything suggested in all of the forums and was about to take it into the apple store tomorrow so that they could accuse me of getting it wet or dropping it or something but I didn't have to because your tip worked like a complete charm. Miracle! Thank you so much!

Bigdalla suggestion worked for me as well. I think, you just suck the heat out of the phone, that's it. But as we all have the same symptoms and as the devices are nearly the same age and have the same software, there MUST be something wrong with this specific soft- and hardware combination.

SO APPLE, AS YOU HAVE ALL THE FACTS, WOULD PLEASE FIX IT?! NOW!

It is really annoying, if you have such a neat, cool and mighty device and it simply refuses to work.

BTW: I regularly have to face the heat problem while playing Stunts (free). Just if you need something to reproduce the problem. 😉

Thank you very much for your extended report. I'd like to support your thoughts on the cause of the heat-problem (it really is one!) with some details from my phone:

- 3.1.3 software installed
- Modell: MB497DN
- My phone is now 1 3/4 years old
- I have SEVEN pages of apps (95 apps)
- Frequent but not intensive use for text messaging (50-120 SMS/month)
- It has NO cracks in the plastic back (I just examined it closely once again ;))
- There is 3.5 GB of free space left

Yesterday I just had the phone in my pocket for some time an it switched to headphones mode! (Yes, I know, I'm hot :D) This is not ok, since you cannot even make a normal phonecall, because none of the speakers is working. In this status the iPhone is useless as a phone. I think, this is the worst thing you could say about this device, because atm it is neither smart nor is it a phone!

So, Apple, come on, give back magic and awesomeness to this wonderful device (I really love it!) by fixing this annoying problem.

Message was edited by: Jan Lehniger

This is definitively a heat-problem related

- model: mb757y
- modem 05.11.07
- firmware: 3.1.2
- 1.5 year old (the problem started in 3.0 firmware)
- gprs, wifi, push enabled
- no cracks in the plastic

I appreciate that you guys are listing your phone specs. That's quite a bit more productive than just shouting "FIX IT, APPLE!!!!" At least, we might be able to determine if there's a faulty production run. Here's mine, straight out of the General > About page:

iPhone 3G
Version: 3.1.3 (7E18)
Model: MB705LL
Modem Firmware: 05.12.01

Everyone seems so convinced that heat is the issue, and I'm not one to argue. However, I can leave my phone completely inactive for hours, in a cool shady place and when I pick it up, the sound will be locked in headphone mode. So, while heat may exacerbate the problem, I don't think it is simply the problem.

As many have suggested, the problem only started since firmware 3.0, indicating that poorly programmed software may have left the phone susceptible to these heat issues. I really hope firmware 4.0 will solve the problem, but I have my serious doubts. If the new firmware does fix the problem in this phone, it would bolster my consumer confidence in purchasing the next iPhone model. I do not want to buy another phone that lasts less than 2 years. Not being able to use this as a simple phone is just ridiculous. With ATT's poor reputation, exorbitant text messaging charges, costly data plan, and now this problem, Android is looking pretty good right now. Apps are great but more than that, I need a phone that functions as a phone. At one point, the iPhone was the greatest thing since sliced bread, and now it's completely soured in my mind. So frustrating.

Paul
Mine is doing basically the exact same things with the headphone mode and ipod. Sometimes after I put it to sleep, the screen will light back up to my wallpaper, then turn back off when I don't unlock it, and do this over and over for about 3 minutes. Very frustrating. I'm surprised Apple hasn't addressed this. I'm headed to the Genius Bar tomorrow to look for suggestions. I'll post back if I get anywhere...
Commiserating...
Alice

the question above is not answered so apple needs to fixed. I have tried everything yeveryone has mention. I restored is so many times it's not funny. APPLE FIX THIS ISSUE!!! anyone else have anymore soultions?

i have a problem on my iphone 4 where i cant hear anything and no one can hear me in calls even if i have headset on, and im sure its not a headset issue. The problem have been occuring since my 1st call when i got the phone (3 days ago), and the problem have been coming and going I don't know what is the problem.
I reset & restore & reboot & restart and done every possible thing and still the problem occurs, can anyone PLEAAASE help me? and is it possible to replace the phone outside the country of purchase ? Its a factory unlocked Iphone bought from germany, can it be replaced from apple Egypt ?

Oops, I didn't know there was an open topic about this problem.

I opened another discussion where I sum up every infos I could get on "stuck in headphone mode" problem. In my case it is probably hardware related (headphone mode true when iPhone get warm, back to normal after a quiet cool down (5mn)).

Hope to get some feedback from you guys.

http://discussions.apple.com/thread.jspa?threadID=2657781&tstart=0

After using (various models of) iPhones for years without any problems, my already replaced iPhone4 now has this extremely annoying issue. Already tried blowing out the holes with compressed air, sucking on the headphone-input, repairing software, everything. Long story short: this *****.