iPhone stuck in "headphones" mode

Earlier I accidentally grabbed my iPod headphones instead of my iPhone headphones and I think I may have jammed them in there too far. Because now I can't hear any of the keyboard clicks or sounds and when I receive a text message there's no sound either. And when I receive a call it won't allow me to hear the person on the other line unless I put my headphones in or use the speaker function. And when I turn the ringer volume up/down it says "headphones" in parentheses as if it's been set to "headphones" mode or something! Is it possible that I jammed them in so far that my iPhone thinks my headphones are still plugged in? Did I just totally ruin my iPhone? What do I do? Anyone know how I can fix this? Thanks!

Windows XP Pro

Posted on Jan 15, 2008 9:14 PM

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Posted on Sep 20, 2016 6:01 AM

I cannot believe I had this issue today - literally 4 days before I get the iPhone7. I went into panic mode and spoke to Apple Support chat online - we spent almost an hour testing voice memos, restoring my phone from backup and as new - no luck. Then we got cut off 😕


But then someone else took over and 'kindly' warned me that I was out of warranty so I would be liable for any hardware costs. YAY! However they told me of the simple trick of getting a cotton bud and gently inserting it into the jack to clear it out. I had no cotton buds so I delicately used a cocktail stick. Five mins later of tiny bits of lint coming out, hey presto! A bigger ball comes out and my phone went back into ringer mode! I could have cried. Literally.

928 replies

Dec 4, 2012 8:47 PM in response to SoCalSkippy

Lots and lots of helpful posts. I haven't had the problem since it occurred long ago and people in here helped me get it fixed. I'm just really curious as to why this is so common with this phone and not other phones which also have headphone ports. Does anyone at ape bother to read these things and fix the problems?


It seems things are left up to the customers to hash out amongst each other...the root of the problem is never discovered and the issues continue(the user above me has an iPhone 5 so it isn't just the 4/4S.


BTW I help track call drivers for a cellular carrier in the US so I get a lot of feedback on the types of things people are calling about for different models of phones. As it stands, Apple is generally a cut above the other manufacturers in addressing issues, but I'm just wondering if this is ever looked at by someone to get an idea of what can improve in the next iPhone. If so, thank you. If not, I suppose I'm just ranting.


Thanks for reading.

Mar 30, 2013 6:35 AM in response to Rocker1424

im sorry... i got the same problem here... can you guys give me any idea what i can do more.? My iphone4 sound stop working, i google it, i have clean the headphone port with alcohol and earbud, i have try plug n unplugged headphones so many times... i also have reset my setting (networking) followed the intruction from one web i read but still nothing happen.. :(

Apr 1, 2013 8:13 AM in response to SoCalSkippy

Not sure if this has been brought up in this forum yet or not, but I have a 4S, basically the problem is all the sounds work excpet when music is played. text message alerts, phone rings, all that is ok. But, when you go to the ipod, pandora, or another music playing app, none of the songs will play.


Have tried many of the suggestions here, restored, sucking on it, canned air, etc...but no luck. This problem sounds slightly different seeing how it does play sounds ok, just not music.


Thanks in advance.

Apr 19, 2013 2:30 PM in response to SoCalSkippy

Soooo funny story: I tried everything on this list serve including putting it in the freezer for 30 seconds...plus 10 hours! I feel asleep on that sucker and left it in the freezer. Then spent ALL morning tearing my house apart looking for my phone. Shameful.


When it dawned on me where my phone was, would you believe that IT STILL WORKS!? Granted, it's still in headphones mode but at least the phone still works.


I'm going to just deal with this for 2 months until I can get another. Not sure what caused it. I have had ebay headphones at various times, maybe that caused it. Now using the apple ones and still doesn't work. Oh well...

iPhone4S crippled but going strong

Apr 28, 2013 5:26 PM in response to Slammer49

So is this a hardware or software problem? Some of your solutions are software related (icloud) while others are hardware related (freezer, air can, brush).


If hardware, does anyone know how an earjack works? When I try to look in there I see 3 little 'bumps' but is one of those a moveable switch that I need to try to move to get mine to work?


There has to be a consistent pattern between all of these.

May 16, 2013 5:43 AM in response to Shotokan8

All, I believe for most of you it's a hardware problem and all those tricks work. Not for me


I'm starting to believe it's a software problem. Not only is it stuck in headphones mode but sometimes people can't even hear me through my earphone mic and I have to restart it for the mic to work again.


I've wiped my phone and reinstalled it (not from backup). Any thoughts on resolving it if it's a software issue?

Jun 12, 2013 1:11 PM in response to Shotokan8

Couldn't say for sure as to whether it's hardware or software but FYI the next day after posting my previous response, guess what? Wife's phone refused to take a charge via any method. Ordered replacement charging dock, watched youtube video on just how easy it is to take phone apart, replace part and put back together - ha f*****g ha!!! Unless you have microscopic fingers, eyesight like a soaring eagle and really tiny (must be magnetic) screwdrives - you are truly stuffed. Have bought the s'drivers, a huge magnifying glass on a stand and various sets of tweezers, put it back together but either must have done something wrong, not replaced a miniscule spring thingy that jumped out from god knows where, replaced screws in right order or, perhaps there was never a problem with the original charging port but the wretched thing doesn't work. It now resides in our dustbin until dustmen come on Friday and in the meantime deciding on a cheapo replacement from a well known auction site or paying through the nose for a 2-year deal on a newer version from the rip-off phone shops. Am I grumpy (?), **** yes, her expensive iPad I treated her to just over a year ago has now decided to have a mind of its own this afternoon!!!!!!!!!!!!

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iPhone stuck in "headphones" mode

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