Itunes 7.6 audio problem with TV shows and Movies

Correction, QT doesn't work for me either.

Apple, PLEASE fix this problem. I'm really starting to get annoyed with this whole situation since, for the last 2 days, I've tried to watch my shows and cannot.

Looking at this and the other thread, it appears that Apple is perfectly aware there is a problem with XP and iTunes 7.6, but is choosing to pretend not to know or care until a fix is devised. Gee, that's not obnoxious or anything. Is it just my computer or is iTunes 7.6 also quite a bit choppier than 7.5 when running video?

Audio didn't work with my movies either. I restored my system point, uninstalled Itunes (but forgot to uninstall quick time), reinstalled the 7.5 version of itunes and then downloaded the newest version of quicktime and installed. Still no audio in videos. I then uninstalled everything Apple on my system and reinstalled 7.5 clean install and everything works now. It seems like it is something with the new quicktime but who knows. Apple is keeping quiet unfortunately. I hope that they rectify the situation soon.

I'm having the same issue. Support told me this issue can usually be corrected by simply reinstalling QuickTime. I did it, and no, it did not work.

7.6 Will only play itune plus music videos as well. All normal music videos play but with out sound. Music tracks arte fine

I also reinstalled Quicktime No Luck . Apple Tech no use. It seems music videos that are not 256kps will play without sound. The standalone Quicktime plays all fine.

Hmm... I just checked again and my Vista machine now plays protected mpeg-4. Must have required a few reboots, or maybe something else I did fixed it up - shrug

However, my Windows XP iTunes 7.6 exhibits the no audio on protected mpeg 4 problem.

I had the same problem. I restored my system to the day before I installed 7.6. I made sure I exported my library as an XML file to my desktop just in case. Audio works fine now. You can also uninstall iTunes and QuickTime and then install version 7.5. Again, make sure your library and playlists are backed up. Visit http://docs.info.apple.com/article.html?artnum=93313 for info on how to do that.

No sound here as well. Movies do not have sound everything else is fine

Another "me too" post. It has been three days since this happened and I don't see an answer to this problem. I couldn't find a support email. Does anybody know if at least they're working on this?

Thanks

Something is afoot. They're gathering information in this larger thread on the same topic in the installation and upgrades area:

http://discussions.apple.com/thread.jspa?threadID=1342209&tstart=0

check out the very first post on page one. posted by ifan369.
Uninstall quicktime 7.4 and reinstall 7.3 to get the sound back on your TV shows. Hope everyone gets their itunes fixed.

In an attempt to get us to buy Macs, Apple has removed sound from purchased or rented movies, shows or videos. They may have turned people the other way. I'll check out the Zune tomorrow!

All,

Are you having problem with playback with both Digital Output and Analog Outputs? My machine where I am using analog out is working fine. My machine wil digital out is not working.

THanks,

Chris

After installing the latest version 7.6 this happened to me. Uninstall Quicktime from your computer. And then install Quicktime 7.3 http://www.apple.com/support/downloads/quicktime731forwindows.html
This solved it for me. No need to uninstall itunes just Quicktime.