Okay, here is the fix for that situation. Be patient - there may be other issues to resolve before you are able to synchronize properly.
b Palm Desktop Installer Access Denied error after iSync 1.2 Palm Conduit has been installed.
You may receive the following error during installation or re-installation of Palm Desktop if you have installed the iSync 1.2 Palm Conduit for Mac OS X:
i "Sorry, the operation could not be completed due to a System error. (Access Denied.)"
b Explanation:
the iSync 1.2 Palm Conduit installer changes the ownership and permission settings of some Palm folders to Read Only. The Palm Desktop Installer requires these folders have Read & Write access.
b Workaround:
A user with Administrator privileges (usually the primary user under Mac OS X) must change these privileges prior to running the Palm Desktop installer.
Perform one of the following procedures to change the affected folder privileges:
Mac OS X 10.2.x and 10.3.x
1. Download and install the latest version of Palm Desktop for Macintosh from the Palm support website, here:
]
http://www.palm.com/us/support/macintosh/macdesk421revd.html
Alternatively, if you need to reinstall your software from the original CD you must perform the following procedure.
* Select the "/Library/Application Support/Palm HotSync" folder. Note that this is the Library folder at the root' level of your hard drive, not the Library folder in your user Home folder.
* Select Get Info from the File menu.
* Select the lock icon next to the Owner name to unlock it.
* Select the Owner menu and select your username (or a user with Admin privileges). You may be asked to enter your password at this time.
* Change the Owner's Access to
i Read & Write
* Select the Group name and change it to
i Admin
* Change the Group's Access to
i Read & Write
* Repeat steps 2 through 8 for the following two folders:
"/Library/Application Support/Palm HotSync/Conduits"
"/Library/Application Support/Palm HotSync/Disabled Conduits"
The Missing Sync works just fine with Tiger, but needs to be updated to release 4.0.6 to be compatible with Mac OS X 10.4 Tiger.