BSOD WUDFRD.sys & VISTA 64

Yes same deal. Vista Ultimate 64.

Installed iTunes 7.6 and all seemed to work fine for a number of hours. Synched my iPod Touch no problems.

Then when I had my back turned, I saw that my computer had restarted after BSOD.

Did a system restore then re-installed iTunes and all was working great for a few hours, then BSOD again.

WUDFRD.sys is mentioned in the BSOD.

Have done the system restore again, and here I am looking for a resolution...

Experience the exact same problem.
After upgrading to the latest version of iTunes 7.6 with 64bit support (from 7.5 32bit) under Vista 64bit, I wasn't able to restart my compter without getting a BSOD.
This BSOD indicated that the problem was caused by WUDFRD.SYS.

Going to try going back to a computer state without the iTunes 7.6 version installed. Hope this will work.

Update:

Restored Vista to a pré iTunes 7.6 state.
This allowed me to actually start my computer without getting the BSOD.

The cause of the problem appears to be the iTunes upgrade. A nice job for the Apple people to get this issue solved!

What keyboard are you using on your computer?

What optical drive?

Thank you,

Nathan C.

I also had the same problem. The new itunes update crashed my computer a few times. I had to do a system restore. Fix itunes for Vista 64 users!!!

Apple. Add to the list: ADD Xp pro x64 support!!!!!

Just to let you all know, its more likely a Microsoft problem more than an apple problem. Im haveing the same difficultys (like alot of others) with Nokia phones BSOD when the phone drivers are loaded. Must be a similar problem with the iPhone drivers... Best I can gather from other forums is to uninstall the device drivers and use the phones in data mode (like an external HD, dunno if the iPhone does this) until the problem is fixed. Hope they fix it soon as its yet another problem to add to the list with Vista (and its a very very long list).

no, this is not a Windows problem, it is an Apple I-Pod problem, like all other problems this software caused before.

Apple installed an old version of "user-mode drivers", the files existing in system32/drivers after I-Tunes installed is from 2006!!! 6.0.6000.16368, but current versions are from 6.0.6000.20546 from 28-Feb-2007.

possible installing latest UMDF overwriting the one installed from apple

http://support.microsoft.com/?scid=kb%3Ben-us%3B933607&x=13&y=13

oh, btw. starting in safe mode and disabling service for UMDF will save you from the BSOD

Cybot,

iTunes uses the Microsoft Windows Installer to install. It takes care of checking the version of the supporting Microsoft files. Looking at Microsoft's knowledge base the version you reference is specific to a hotfix that is not recomended for all systems.

If you previously applied that hotfix, Windows Installer may have undone it. If so you could try applying the hotfix again. However, I would recommend consulting with Microsoft on their files.

Hope this helps,

Nathan C.

(Sorry my english is not the best. I'm german)
I've the same problem with my Vista 64 bit OS. I installed the hotfix, and reinstalled itunes, but that did not fix the BSOD. Please fix the problem as fast as you can - i don't like an iPhone without music in it 😟

how can i disable this service? and whats umdf? =)

Same problem here. Earlier an Apple Rep asked about keyboards:
I'm using Logitech G15 and logitech MX 3200 with setpoint software.

A tip for all you users that want to remove itunes without having to do a system restore: You CAN remove itunes in Safe Mode (with networking)...BUT you have to start the windows installer service.

Instructions (_only for advanced users_, involves registry edit):
Disclaimer Registry edits can damage your pc. You do this at your own risk!!
1. Boot into safemode with networking

2. go to start and in the run box type cmd, right click on CMD and select run as administrator

3. in cmd prompt type this exactly- *REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\Safeboot\Network\MSIServer" /VE /T REG_SZ /F /D "Service"*

4. Hit Enter, then close the command prompt. You just added a registry key to add the service MSIServer (which is the windows installer service) in safe mode

5. Now that the key exists you will start the service: Go to start and in the run line type- *net start MSIServer*

6. The Installer service should be running, so go to control panel, programs and uninstall itunes

Cheers,
Brian