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MacBook Pro constantly losing wireless connectivity

Hi folks,

Well, I read a ton of posts regarding MacBook Pro wireless networking issues before buying a wireless router last month, and now it's "me too."

Our iBook has no problems whatsoever with dropped connections, but the MBP loses access every few minutes or so. I usually follow a sequence of "Turn AirPort Off"/"Turn Airport On" to cycle the connection, and sometimes this works. It's an almost constant problem. This is a standard configuration MBP.

The router happens to be a D-Link DIR-615, but I've seen enough posts about problems with the Airport Express and MacBook Pros to know it's not the router that's the problem--it's the MacBook Pro (I notice a few similar posts even on the first page of this forum).

Dear Apple: what are you doing about this issue?

Has anyone else somehow resolved this problem? If there was only a couple of posts about this issue, then it might be written off as problems with a specific router, or specific users. But when there's a ton of messages all complaining about the same problem, then it's more likely a significant defect that needs to be fixed by the manufacturer, and won't be fixed by standard troubleshooting procedures of the mundane kind (Tech Support Theater: "Is your router turned on?").

Dear Apple: where are you?

MBP, Mac OS X (10.4.11), non

Posted on Jan 20, 2008 8:45 AM

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Question marked as Top-ranking reply

Posted on Jan 10, 2017 9:12 PM

anju10


The original thread was started 8 years ago. It now has over 2058 replies and takes up 138 forum pages.


There is no way you will get any help by saying "me too" to a post this long. No one wants to read this thread.


Start your own post, and include MUCH more information about exactly what computer, what MacOS, and how and when you encountered your problems.

2,055 replies

Apr 25, 2014 5:52 PM in response to nobhilll

I really don t get how Apple people have been reading this topic and have done nothing.

Readers here are other Users like you. You are not talking to Apple people when you post on these forums. Apple makes no promise to read these posts, and only responds here when an initial post goes completely un-answered for days.


If you want Apple to hear what you have to say, you need to say it to one of these methods:


• the genius bar,

• telephone support,

• feedback page,

• any National accounts or educational accounts or developer accounts you may have special support for.

Apr 26, 2014 1:39 PM in response to ffredburger

Great to know there aren't any Apple people actually looking at the Apple forums. I have a new MBP (Nov '13) and I'm experiencing the same issue as the other 500 people who have posted here since 2008. I would have anticipated a fix by now.


This is my first Apple computer. I've been an iPad user since Gen 1 and I've never had any complaints about iOS. Mac OS is a different animal entirely and I'm seriously considering switching to an Ultrabook with a buggy-but-understandable Windows OS.

Apr 26, 2014 3:49 PM in response to devmodo

Thank you for sharing your frustration with other Apple users.


The other people who have posted here have a wide variety of problems, not one problem.


You have posted only your conclusion that your problem is the same as the myriad of problems other are having. Since you have not posted any of your symptoms, Readers are powerless to help you even if they wanted to.

Apr 29, 2014 11:25 AM in response to ffredburger

Theres no word to describe this kind of problem, its a kind of ridiculness.


In less than 5 min of working, internet connects and disconnects randomly and automatically more than 15 times.


I lost all the trustable towards Mac and towards they support, they can't solve my problem


It is so incredible and I dont know how to solve it. In fact it started after actualise to Mavericks, but know i formated the computer installing snow leopard again and it has the same problem.


I returned to Mavericks.



I have another computer at home a Microsoft computer and does not give me any problem, it holds connected for days. Also an android mobile phone and does not give any problem.




My brother has another macbookpro and he also have problems to connect to the wifi.


Apple is going too low and theres no appearent solution for that sofware problem?


Or i missed any answer duing the last 133 pages?

Apr 29, 2014 1:03 PM in response to marc1gs

You are in 802.11n mode on channel 1 in the 2.4GHz band, the most crowded and most subject to interference.


You have acceptable signal strength at -64, so your antenna is not disconnected.


A transmit rate of 104 out of a possible 150 may indicate you are trying to grab a 40MHz channel out of that band, but are seeing interference and have backed off a little bit from the fastest speed. You appear to have too many neighbors to use a 40MHz Channel in that band.


The problems seem to be related to throughput. When your Mac sees too much interference, it looks for a new Network and tries to join the new Network instead. Make sure no other networks are on the list to be joined automatically.


--------


You could benefit from:


• Resetting your Router, so that it will automatically pick the least-busy Channel

• If you change your Router settings to use only a 20MHz Channel instead of 40, OR change the setting to 802.11g, you would get more reliable operation.

• A dual band Router would get you away from your neighbors interference and be more reliable.

Apr 29, 2014 2:47 PM in response to nobhilll

nobhill-


You have several problems showing.


You are using Channel 5 in the 2.4GHz band. There are only THREE Channels in that band, and it is subject to interference from microwave ovens, baby monitors, other Routers, certain portable phones, and Bluetooth devices.


RSSI (Signal Strenghth) of -67 is a bit low, can you move the Router closer to the computer?

There is a table in this article with some guidance:


User tip: AirPort - Optimal Base Station Placement by Tesserax


Transmit Rate of 54 is the highest it can be on that channel using 802.11g. But the standard Channlels are 1, 6, and 11, which spill two channels up and two channels down. So you have shoehorned in between established channels to get through. Middle chart below


--------

User uploaded file

from:

http://en.wikipedia.org/wiki/802.11


You have far too many other networks visible (12) for reliable operation on the three channels available. Your neighbors are contributing to the interference.


You should get a dual-band Router right away to add six to twelve additional channels and get away from all those other networks.

Apr 29, 2014 2:56 PM in response to marc1gs

marc1gs-


That one is a bit different. There you are still using 802.11n, which means there are only about two clear channels. Your signal strength is higher (numbers closer to zero), but the Transmit speed is lower -- 72 out of 150, so this must be seeing more interference.


Are all the networks listed your networks? If so, you are fighting with yourself over Channel 1. If you could allow the Routers to choose their least busy Channel (set the Router Channel to "automatic") they would spread themsleves out to less busy channels every time they were Reset.


Also, if you give all the networks the same password and the same name, they would form one "roaming Network" and give you the best possible connection available at any given time.

Apr 30, 2014 3:01 AM in response to ffredburger

So I've been having the same problem and I did not read all of the 134 pages but I read a lot. And tried different things and nothing seems to work. But what I've read is that people have this problem at all locations where they try to connect to the internet, am I right? Now I've got a new workplace and I installed a TP-Link for everybody who works there. Nobody has a problem except for me. I only have this problem at this workplace. It keeps losing the connection and if I reconnect it works for several minutes. Is there anybody who has tips for me (in layman's terms)?


Greets,


Johannes

May 1, 2014 12:09 PM in response to Greenpro

Greenpro-


Your Mac is seeing a good strong signal at -52, so your reception is good.


Using the 802.11g mode, channels -1, 0, 1, 2, and 3, are all being used for ONE 54g Channel, Channels 4, 5, 6, 7,and 8 are being used for another, and Channels 9,10, 11,12, and 13 are being used for the third. So you have not changed the Channel to a better place. Setting it for "automatic" generally gives the best possible results, but you can manually try 1, 6, and 11 to see if you get better results manually.


Your transmit rate of 54 out of 54 indicates that interference is not causing slowdown.


A single Base Station should be able to support 50 devices if there is not too much interference. You have only one competing Network.

MacBook Pro constantly losing wireless connectivity

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