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MacBook Pro constantly losing wireless connectivity

Hi folks,

Well, I read a ton of posts regarding MacBook Pro wireless networking issues before buying a wireless router last month, and now it's "me too."

Our iBook has no problems whatsoever with dropped connections, but the MBP loses access every few minutes or so. I usually follow a sequence of "Turn AirPort Off"/"Turn Airport On" to cycle the connection, and sometimes this works. It's an almost constant problem. This is a standard configuration MBP.

The router happens to be a D-Link DIR-615, but I've seen enough posts about problems with the Airport Express and MacBook Pros to know it's not the router that's the problem--it's the MacBook Pro (I notice a few similar posts even on the first page of this forum).

Dear Apple: what are you doing about this issue?

Has anyone else somehow resolved this problem? If there was only a couple of posts about this issue, then it might be written off as problems with a specific router, or specific users. But when there's a ton of messages all complaining about the same problem, then it's more likely a significant defect that needs to be fixed by the manufacturer, and won't be fixed by standard troubleshooting procedures of the mundane kind (Tech Support Theater: "Is your router turned on?").

Dear Apple: where are you?

MBP, Mac OS X (10.4.11), non

Posted on Jan 20, 2008 8:45 AM

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Question marked as Top-ranking reply

Posted on Jan 10, 2017 9:12 PM

anju10


The original thread was started 8 years ago. It now has over 2058 replies and takes up 138 forum pages.


There is no way you will get any help by saying "me too" to a post this long. No one wants to read this thread.


Start your own post, and include MUCH more information about exactly what computer, what MacOS, and how and when you encountered your problems.

2,055 replies

May 19, 2014 5:09 AM in response to ffredburger

hmm...I've just been googling for this, as I bought a second hand 2010 MBP 2 months ago. I absolutely love it, and at home I have no issues at all, and use the Apple magic mouse via bluetooth.


I have recently taken up a new job away from home and stay in a b&b hotel during the week with free wifi. Connects fine, but has a habit of just dropping out of connection, whilst keeping the wifi status connected!


It is really infuriating, especially when streaming sky go, so as not to miss latest things etc and it just bombs out!!


I'll try turning bluetooth off as mentioned above, but that means not being able to use the mouse...and as said, I've been using the mouse for 2 months at home and had no issues...just with this new router connection (which I don't have access to)

May 19, 2014 12:54 PM in response to lurpdog101

I haven"t turned bluetooth off on the MBP. I am still using the Apple trackpad wirelessly with no problem. The issue seems to be with the non-Apple keyboard. Once I switched this off at the device level I had no problem with the wireless connection to the internet. The Trackpad is the only bluetooth device I have connected atm and it functions perfectly. Hopefully the same will be true of your 'Magic Mouse'. Perhaps the conflict is only with certain 3rd party bluetooth devices (possibly phones and other pc's as well). Worth checking out I guess in case another device is causing the interference. Good luck!

May 22, 2014 4:55 PM in response to ffredburger

Some hope for you guys - I might have something here...

I have recently bought a Macbook Pro Retina 15" at the Apple Store (May '14).

Before the MBP 15" - I had a MacBook Air 13".

I have the latest Airport extreme connected to a 170MBPS high speed cable connection.

The airport extreme is well and centrally located and has worked perfectly with my older 2013 MacBook Air 13", the iMac 27" of my son, my iPhone 5s, the iPhone 5 of my wife, the iPod of my son, plus 3 iPads.


All worked perfectly...

Until I replaced my Air with the MBP 15"...


That's when I started having the WiFi intemittent disconnect problems.


What I experienced:

- While browsing the internet - I suddently would not be able to surf or send mail

- The browser would indicate "resolving host" and that's the end of it...

- The Wifi icon looked fine - not disconnted - yet there was no internet on the MBP

- The iPhone, iPad, iPod, iMac all continued to work fine - the probem was isolated to the MBP

- If I disconneted WiFi and reconnected - it started to work again - for about 5 or 10 or 15 minutes and then again the disconnect

- When using the Airport utility during the "disconnect periods" I noticed the LAN indicator (the one near the icon of the router) was Green but the WAN indicator (the one near the globe) was orange - however this was obviously isolated to the MBP - the WAN was perfect for all other devices

User uploaded file

Sometimes, after a while - maybe 5 minutes - suddently the WAN would turn green and I could surf again on my MBP - so the problem was really mysterious.

And then of course - it would stop working again ... and so on and so forth...


This drove me nuts... so I started reading and bumped into this thread.

For days I tested various fixes and most didn't work at all (or at least didn't improve anything).


What I tried and didn't work:

1. Changing the DNS on the router to the Google public DNS and to the Open DNS

2. Changing the DNS on my wifi network setting on my MBP to google or opendns

3. Turning off Bluetooth

4. Changing the channels on the 2.4 bandwidth (I tried all channels - nothing helped)

5. PRAM reset


So as you can guess I was super frustrated.


And then I bumped into this post:

http://howtoapple.com/mavericks-wifi-issues-fix/

- I believe this post solved or at least so far seems to have helped


What I have done from the link above:

1. Set Service Order

2. Delete System Configuration Folder


And .... wow ... a major improvement - or in other words ... so far...touch wood ... no more "resolving host"

I can finally work for many hours on my MBP


I realy hope this helps!

May 29, 2014 6:30 AM in response to Andrew K.

Guy - I also want to add that whatever the issue was (which appears to be related to the BlueTooth priority), was wreacking havoc on my other network devices. I'm guessing that, when the MBP would disconnect and reconnect, the constant attempts to obtain a new IP from the router were causing my other devices to act up as well (slow downloads, general "hangups" online, etc.).


Since doing the Service Order change and deleting the System Configuration folder, my network speeds across other connected devices (PCs, iPad, Android phones, etc.) have improved dramatically.


I guess I didn't realize how much of a problem this MacBook was causing me across the board with it's repeated disconnects/reconnects.


Thank you for again for this information - it really has been a huge help!!!

Jun 10, 2014 7:26 AM in response to ffredburger

I want to thank Guy for posting that link on page 135.


I've been suffering with this problem for the last six months where my late-2013, 15" Retina MBP could not find my home wireless connector.


The only fix I tried (and which worked!) was to go into my Network Preferences and to create a new "Home" network location instead of leaving it on "Automatic".


This seems to have done the trick!

Thanks!

Jun 17, 2014 7:06 AM in response to ffredburger

I had the same problem, and just recently discovered the solution. Just bought a brand new MacBook Pro in June 2014, and it wouldn't connect to my router unless it was within 15 feet of the router. There are 3 other MacBook Pros in my one floor apartment all from at least 2010, and they connect no problem.


I live downtown and our apartment is surrounded by a plethora of wi fi signals. All I had to do was change our router channel and now my macbook works fine anywhere in the apartment.


1. Locate your router IP, go to System Preferences, Network, TCP/IP. It should look like 192.000.0.0


2. Copy the address into the address bar on your web browser.


3. Sign into your router settings.


4. Find wireless network settings and change the channel. There should be about 11 different channels, most defaults are on channel 1 and 11, which is why they can interfere with each other.


Hope this helps.

Jun 17, 2014 7:19 AM in response to ffredburger

I think this problem is not related to wifi channel... I have already choose the best channel and still have to turn off and turn on wifi few times before successfull connection (even if I am sitting next to router and have a great signal strength). 😮



But, when I disable Bluetooth problem usually doesn't appear. Have you tried that? 😉

MacBook Pro constantly losing wireless connectivity

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