MacBook Pro constantly losing wireless connectivity

Hi folks,

Well, I read a ton of posts regarding MacBook Pro wireless networking issues before buying a wireless router last month, and now it's "me too."

Our iBook has no problems whatsoever with dropped connections, but the MBP loses access every few minutes or so. I usually follow a sequence of "Turn AirPort Off"/"Turn Airport On" to cycle the connection, and sometimes this works. It's an almost constant problem. This is a standard configuration MBP.

The router happens to be a D-Link DIR-615, but I've seen enough posts about problems with the Airport Express and MacBook Pros to know it's not the router that's the problem--it's the MacBook Pro (I notice a few similar posts even on the first page of this forum).

Dear Apple: what are you doing about this issue?

Has anyone else somehow resolved this problem? If there was only a couple of posts about this issue, then it might be written off as problems with a specific router, or specific users. But when there's a ton of messages all complaining about the same problem, then it's more likely a significant defect that needs to be fixed by the manufacturer, and won't be fixed by standard troubleshooting procedures of the mundane kind (Tech Support Theater: "Is your router turned on?").

Dear Apple: where are you?

MBP, Mac OS X (10.4.11), non

Posted on Jan 20, 2008 8:45 AM

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2,055 replies

Mar 12, 2008 10:41 PM in response to ffredburger

No solution with my post, just a complain and maybe more facts. I have been a hardcore user of Macs since 1987 (quite a long time). I am alway so proud to use them (and convert my friends in to mac users), even now, but every day my feelings toward one of my favorite brands turns all messed up, all because I can't use my portable MBP as a solution for my daily needs. All these years I have been using only Mac's. I hardly use windows machines, even now that I have one assigned from my work, I just let sit at home because I just don't like windows or Microsoft stuff (I know how to use them, but if I can choose I will go for a Mac).
If the wifi problem where happening at my home I would certainly change the router, but it's not my case, wifi works perfectly at home, my nightmare begins when I am out trying to use a hotspot, in Mexico you have one mayor ISP call Prodigy, as a DSL user of their service I have access to all of their hotspots (maybe 90% of all the hotspots in Mexico, even Starbucks use their service), but, they don't work with my MBP. How do you think that I feel after all this years as a hardcore user and evangelist when I can't sent a simple email every single day when I am out? How can I justify to use my MBP at work if it is incapable to connect to a wireless router?
PLEASE APPLE, SOLVE THIS PROBLEM!
Don't be as Palm ( or PalmOne, or whatever you want to call it) with their several problems and needs that we, their customers where craving like the fix for the "mad digitizer syndrome" (it never came out) or the support for WIFI.
Like I told you at the beginning, it's more a complain, a suggestion or a pledge to Apple than anything else.
PLEASE APPLE, SOLVE THIS!

Mar 14, 2008 7:20 AM in response to ffredburger

I went to 192.168.1.254 (the 2Wire router address). I then went to Home Network and scrolled to the bottom of the page. Under Additional Settings I changed the Wireless Mode from 802.11b/g to 802.11g. The internet has NOT dropped out in 48 hours. Prior to making this change the internet would drop every 10 minutes. I did NOT change any other settings.

I also tried using 802.11b and this also worked. However, the internet download speed as tested at www.speedtest.net decreased from 9.8Mbps to 6Mbps.

My other alternative workaround has been to connect an Airport Express (AE) router to the U-verse 2Wire 3800 Residential Gateway (RG). Using the 2Wire router settings at 192.168.1.254 I put the Airport Express into the DMZ mode. This solution also works. Obviously you need to own an AE as well.

Mar 15, 2008 10:22 AM in response to treaders

I am sorry to say that my first solution, using 802.11g wireless on my U-verse 2Wire Residential Gateway (3800HG) just failed for the 1st time. Previously this solution had worked but I just realised I had my MacBook connected to power the whole time. I just disconnected the magsafe power cord and the 2Wire wireless internet dropped out.

The 2nd solution, using an Airport Express in DMZ mode "in front of" of the 2Wire Residential Gateway continues to be stable.

Mar 17, 2008 3:15 AM in response to 4Runner

After a few weeks with 10.5.2, I am experiencing more drop outs,worse than even 10.4.11.Ironically, WinXP on my bootcamp partition stays put and rarely loses the net at all.I was just starting to enjoy leopard too, but its deja vu all over again, I am thankful that I can use bootcamp again.I am going to use XP from now on, I have truly had it with Apple.
Using the older Airport with 802.11 G, my mom's black macbook same OS -no issues at all-.Latest firmware/software updates,ran through different settings to see if a sweet spot could be found no deal.

I finally got my the "ELP' issue resolved, so that was a relief.

Mar 17, 2008 9:56 AM in response to ffredburger

This entire post is troubling. I'm about to switch over my small biz from Windows to Mac... but I really need the wireless to work. It's a crucial part of the package for me-- I'm traveling around to client offices etc a lot, and am always using it. So is this truly a widespread problem with all current mac laptops (i.e., it's probably Leopard causing the problem)? It sures seems to be, given the number of original posts/replies as well as views. Has anyone discovered a solid workaround (it doesn't look like it)?
If it is a real problem, and Apple is not addressing it, then this potential switcher is definitely going to reconsider. Yes, I'm very impressed by the capabilities of the Mac OS -- my business will depend on it, so I've done my homework -- but the wireless HAS to work for me and could be a deal killer if it doesn't.

Mar 17, 2008 10:53 AM in response to GriffinHut

My suggestion is that in your switch over, just don't buy any MBP's - apparently the "Pro" part is not being very professional (nor is Apple being very professional in their support of this issue). It's amazing that you can Windows on the MBP and not have any connectivity issues. None of the other Mac computers that I have (PowerBook G4, iMac, MacBook) have this problem - only the MBP. And, from reading other posts on this issue (and, there are MANY, I might add) that seems to be the general consensus of others suffering from this problem. I can't even use my MBP unless it hardwired (ethernet) to the router. Forget the use of the built-in AirPort. This is really, really sad (for Apple as well as the loyal Apple users).

Mar 17, 2008 11:26 AM in response to SlippySlope

SlippySlope: Thanks for the feedback. To clarify, regular Macbooks are not having this issue?? I see a few posts on the MB threads about this... but nothing close to the number here for MBP. So maybe it's the machine, and not the OS??

Getting a regular MB is OK, except I had planned to get a MBP to avoid having both a laptop and a desktop (I'm getting a 30-inch Cinema monitor, which is only supported by the MBP). But if the problem is real, then I'm willing to pay for 2 machines that work properly instead of one that doesn't. (And this kind of problem is just unacceptable for a product that carries the price tag of the MBP).

If this problem is as serious as it looks, it's a black eye for Apple. It's exactly the kind of thing that is making people leave the Windows world--stuff that doesn't work and vendors who don't care.

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MacBook Pro constantly losing wireless connectivity

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