Dual Quad-core Mac Pro reboots from sleep

My brand-new Mac Pro nearly always restarts rather than waking up from sleep. Just now I left it to go to sleep by itself and came back two or three hours later. When I touched the space bar, it restarted.

I have an IOGear firewire hub plugged in with nothing attached to it and lots of USB devices plugged in.

Dual 2.8 GHz Quad-core, Mac OS X (10.5.1)

Posted on Jan 20, 2008 7:09 PM

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656 replies

Mar 3, 2008 8:01 PM in response to HerrDrKarl

HerrDrKarl wrote:
Everything is still stable on my system. Pretty consistent that my reboot on wake issues are from Parallels Desktop 3.0 (5584).

Clean OS X 10.5.2 has no problems.

System with VMWare Fusion 1.1.1 has no problems (yet). Fusion runs faster than Parallels for me, so I'm just calling things good and getting on with life for now.


Sigh. Reboot on wake with Fusion, too. Same kind of thing as Parallels. If I do not start Fusion since a prior reboot, then computer wakes properly.

Hopefully Apple will sort through this soon... 😟

Karl

Mar 4, 2008 11:34 PM in response to Chateaubugs

My new MacPro arrived first thing Monday morning...Up and running in seconds.

Now, the oddest thing: No matter what I do in Energy Saver and Desktop & Screen saver Prefs Panel this machine will not sleep. No way, no how.

I can set to sleep by pressing the power button (from which it always wakes immediately without any Restart problems). But this is the only way the new MacPro will sleep.

Have Apple changed the firmware to temporarily bypass the problem until a sure fix is found? Or have I got another duff machine?

I have no idea why this new machine will not sleep at all unless via Power Switch.

Message was edited by: Neal Jackson

Mar 5, 2008 7:14 AM in response to transplant6

After following this topic for a number of days, I think it's time for Apple to acknowledge this issue. In post after post, people are expressing frustration that their high end machine ($$$$$$) is malfunctioning without an apparent cause and without a predictable pattern.
Folks at Apple please take note: your reputation as a premier technology designer/manufacturer and provider of superior customer support is experiencing some serious damage. Early adopters and high end purchasers tend to be pretty vocal.

Mar 5, 2008 8:26 AM in response to gary11

"...Folks at Apple please take note: ...."

Just so you know, if you really want Apple to "take note" then this forum is not the proper vehicle. This forum is user-to-user. The better place to actually tell Apple what you're thinking is on the Mac Pro feedback page.

Hopefully, all of the posters here are also posting their issues there as well. More likely to get results than solely posting here.

Mar 5, 2008 11:13 AM in response to V.K.

Follolw the instructions for resetting SMC - unplug the system from power source, let it sit for a few minutes or better yet, over night. That should at least fix it though may not be permenant for now.

Mar 5, 2008 11:39 AM in response to Mr.Squidward

This is intriguing - but I think far from conclusive.
I have no doubt in David's report; only that this needs to be narrowed down further. We know that stock or not stock drives don't matter. Same as for number of drives; not sure anyone has only one drive in their Mac Pro. But we know we have the problem with 2, 3 OR 4 drives. Many users only have one bootable partition. Some have Raid (and I assume you cannot just mix around software-raided drives). In other words, if the solution is to just 'mix things up' we'd need to understand if it's bays that are affected, if the firmware has issues with x number of drives, and so on.
In the end, and I am a fan of everyone trying to resolve this/narrow this down!- the answer / solution has to come from Apple, nonetheless...

Mar 5, 2008 1:36 PM in response to yvonnejim

yvonnejim wrote:
My Mac Pro has "behaved" for over 2 weeks now. If I can only figure out what did it. I've installed XP with Bootcamp on a partitioned internal drive in Bay 2. I've also done a Carbon Copy Clone of my Main HD on an External HD. And I tried all the other "fixes" first, but they did not help. Or maybe I have just been lucky for 2 weeks.


Mine hasn't rebooted at wake again either. It only did it a couple times before I tried all the steps listed in the forum so I'm not sure what really worked. Everything seems to be working OK now, but of course now I'm paranoid. I wonder why some machines are doing it every time and some have only done it a few times??

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Dual Quad-core Mac Pro reboots from sleep

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